The employee experience playbook

whitePaper | May 26, 2023

A lot of HR teams are using AI these days... but some departments are concerned about the complexity of this technology, and the potential introduction of bias to their talent management processes. How can you be sure AI delivers real value, and solves recruitment and retention challenges more effectively and efficiently than another approach? If you are at the start of your AI journey, or reviewing the solutions you have in place, here are the questions we would suggest you ask to ensure you are getting the most from any AI applications.

whitePaper | February 3, 2023

Sure, we’re experts in performance, people analytics, learning, and D&I—and we’re well-versed in the technologies that support them. But we’re also truth-seekers and storytellers in an industry often short on substance, and too full of @#$%. Our mission (indeed, our very reason for existing) is to cut through the noise and amplify what’s good. We look for the connections (or red threads) between people, data, and ideas—even among seemingly unrelated concepts. The result is highquality, unbiased, transformative foresight that helps you build a stronger business.

whitePaper | July 24, 2023

The shift to online shopping continues, with customers indicating a preference for online even as physical stores reopen. While ecommerce growth slowed in 2022 (it was 7.7%), U.S. ecommerce sales reached $1.03 trillion (meaning they passed $1 trillion for the first time ever). Brick-and-mortar stores are struggling, and staffing and supply chain issues don’t improve the situation.

whitePaper | February 24, 2023

Hybrid work is the giant curveball that Mother Nature has thrown toward Human Resources professionals. Frankly, the evolution toward hybrid work has been a long time coming, but the pandemic accelerated what advances in technology already had begun. About 10 years of transformation happened virtually overnight.

whitePaper | July 15, 2022

As I write this note, we are in the throes of the COVID-19 pandemic. Everyone is focused on protecting our families, teams, and communities as we move through this crisis. In the coming months, we will emerge from this crisis state into a new normal. This coronavirus is becoming the accelerator for one of the greatest workplace transformations of our lifetime. How we shop, learn, communicate, and how and where we work will be changed forever.

whitePaper | November 7, 2019

Businesses across the world often consider payroll to be a necessary interference that happens as part of being in business. This couldn’t be further from the truth; payroll efficiency, compliance and accuracy are key to employee engagement and productivity. As a result, the payroll function has a critical role to play in the success of your organisation.Today, however, payroll within many businesses is at a cross road. This is a direct result of constant change and uncertainty.