ECA GLOBAL PERSPECTIVES - NATIONAL SALARY COMPARISON

whitePaper | February 6, 2020

As the focus on employee engagement has grown over the past several decades, an important point is often overlooked: Engagement is an outcome, the result of the entire employee experience. It is one metric, alongside many others, that helps us uncover opportunities for improving the total work experience. The employee experience is defined by everything from the physical work environment to the relationship between employees, management, and executives, and even includes factors not directly connected to the job—health, finances, family, and social life—all of which impact employees’ total well-being.

whitePaper | March 5, 2020

Digital HR is a hot topic in HR. Being an emerging field it’s important to show the value it can deliver to organizations. In this case study collection we have collected some of the best Digital HR case studies we’ve come across over the past two years. Each one connected to a specific business imperative. Using chatbots to create the best possible candidate experience. The Anchor Group, the biggest not-for-profit housing association in the UK, wanted to create a better recruitment process while providing the best possible candidate experience.

whitePaper | May 10, 2022

Much of business today revolves around the customer experience — improving it, optimizing it, personalizing it. This is understandable in a fast-paced, ever-changing environment where meeting and exceeding the expectations of customers can be a major competitive differentiator. In fact, at least two-thirds of companies now compete predominantly on customer experience.1 But what’s less understood is just how connected the customer experience is to the efficiency — or lack thereof — of employees.

whitePaper | February 3, 2023

Sure, we’re experts in performance, people analytics, learning, and D&I—and we’re well-versed in the technologies that support them. But we’re also truth-seekers and storytellers in an industry often short on substance, and too full of @#$%. Our mission (indeed, our very reason for existing) is to cut through the noise and amplify what’s good. We look for the connections (or red threads) between people, data, and ideas—even among seemingly unrelated concepts. The result is highquality, unbiased, transformative foresight that helps you build a stronger business.

whitePaper | November 26, 2019

Before you can start to utilize the 70 20 10 model in your learning and development strategy, you need to understand it. Let’s explain what this model is, the types of learning it supports, and how it can be leveraged to build a high performance workforce. 70 20 10 is a learning and development theory that encapsulates all of the different ways that people learn. Learning from experiences, interacting with others, or through training, are at the core of this approach.

whitePaper | December 5, 2022

The office of 2019 was a bustling place, often seen as a barrier to freedom or even as a prison on sunny, warm days. “I could work so much better if I had fewer distractions,” and “I want the freedom to work from home!” were common refrains.