Modern HR Case Management

Human Resources (HR), like the enterprise IT organization, is a shared service provider – it fields service requests ranging from simple benefits and payroll questions to on-boarding and off-boarding employees or handling complaints. But while service relationships are well defined and automated within the IT organization – thanks to ITIL1 and fit-for-purpose IT service management (ITSM) products – service relationships in HR are often completely unstructured and inefficient.

Spotlight

ETS Inc. Staffing Recruiting Consulting

Since 1982, ETS has been dedicated to supporting our vision of building world-class teams. We're Nothing Without You: You've got skills, and we've got the connections. Whether you're looking for your first job, or you're a seasoned professional, our recruiters take the time to understand your career vision and develop a strategy to make it a reality. A partner in your career success, we'll connect you with rewarding careers at companies throughout the Champlain Valley that are making a difference.

OTHER WHITEPAPERS
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VMware Workspace ONE The solution for digital employee experience

whitePaper | July 15, 2022

The connection between DEX and business outcomes A positive digital employee experience (DEX) empowers employees to do their best work and be productive. Empowered and productive employees lead to better experiences for your customers . According to a Forrester study, a good experience is a business imperative: 77 percent of HR leaders said that employee experience initiatives have increased revenue, and 61 percent said these efforts have improved profitability within 2 years .1 Monitoring the technology gaps that hinder people from accomplishing their objectives is key to successful digital transformation. Remote work is not just a benefit anymore but something all organizations need to embrace and efficiently deliver as part of their Anywhere Workspace.

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How much is human connection really worth?

whitePaper | December 5, 2022

The office of 2019 was a bustling place, often seen as a barrier to freedom or even as a prison on sunny, warm days. “I could work so much better if I had fewer distractions,” and “I want the freedom to work from home!” were common refrains.

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Top 3 Learning Management System Software For the E-Learning Industry With the Best User-Reviewed Overall Rating

whitePaper | December 9, 2022

How did users like you rate these products? Software Advice features user reviews from professionals like you to see how people really feel about learning management system software. Reviewers share their business’ industry as they rate a given product. We analyzed the top-rated products in your industry to determine the products that appear here.

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Understanding the Intersection of AI and Human Capability in L&D

whitePaper | December 16, 2019

More often than not, articles and reports about artificial intelligence center on how machines will replace people and take all our jobs. The reality is not so sinister, but technology will continue to change the skills that organizations require to be effective and successful. It’s critical to understand where things intersect to future-proof your organization. The world is more chaotic and complex than ever but learning technology has the potential to mitigate this complexity by augmenting our intelligence and equipping people with the skills they need to adapt and evolve.

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UKG Ready World-Class Infrastructure, Security, and Support

whitePaper | September 22, 2022

UKG ReadyTM (formerly Kronos Workforce Ready®) is a full-suite human capital management (HCM) cloud solution that helps you manage your entire workforce from prehire to retire. Its comprehensive tool set integrates HR, payroll, recruiting, benefits administration, workforce management, and more so you can manage and nurture your organization’s most valuable asset, while giving managers single-source access to real-time employee data for engaging employees, attracting top talent, and making more informed business decisions.

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What APIs could do for you

whitePaper | July 15, 2022

Many organisations keep the same data in a multitude of locations. Employee records, for example, may well exist in your core HR system, your learning management system (LMS), your payroll system, your expenses system, and in your online recruitment system. When an employee joins or leaves your organisation, their data needs to be changed in all five locations – creating extra work for your HR team, and risking data breaches and inaccuracies. HR doesn’t work in isolation, so why should its systems?

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Spotlight

ETS Inc. Staffing Recruiting Consulting

Since 1982, ETS has been dedicated to supporting our vision of building world-class teams. We're Nothing Without You: You've got skills, and we've got the connections. Whether you're looking for your first job, or you're a seasoned professional, our recruiters take the time to understand your career vision and develop a strategy to make it a reality. A partner in your career success, we'll connect you with rewarding careers at companies throughout the Champlain Valley that are making a difference.

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