The In-House Direct Sourcing Guide.

whitePaper | August 22, 2022

The provision of an accurate payroll service is key to every single employer across the globe. The world of payroll has evolved over the years to encompass rewards, benefits, pensions, salaries, and a long list of legislative compliance. For most people, payroll is one of those functions that quietly ticks away, not drawing any attention to things. This is as much a testament to the high quality of payroll professionals in the business as it is anything to do with software. However, the minute payroll goes wrong, everybody knows about it and absolutely shines a light on the impact of business process, workflows, resource and capabilities.

whitePaper | May 10, 2022

Much of business today revolves around the customer experience — improving it, optimizing it, personalizing it. This is understandable in a fast-paced, ever-changing environment where meeting and exceeding the expectations of customers can be a major competitive differentiator. In fact, at least two-thirds of companies now compete predominantly on customer experience.1 But what’s less understood is just how connected the customer experience is to the efficiency — or lack thereof — of employees.

whitePaper | November 28, 2022

Interviews are one of the most common methods for evaluating job candidates. For many employers, the job interview plays an extremely pivotal role in deciding who to hire. In other words, the stakes of a job interview are very high.

whitePaper | April 15, 2022

The 2022 Career Optimism Index was created to determine the impact of another challenging year on Americans' career perceptions and to gauge their level of optimism in their own careers. The Index was expanded to explore new topics related to job and career shifting and needs for reskilling and upskilling (Edelman, 2022). The Index provides a current snapshot of career optimism in the United States and the 20 largest metropolitan areas; the 20-minute online survey was distributed to the following: 5,000 United States (U.S.) nationally representative adults, age 18+ who either currently work or wish to be working. 500 U.S. employers who are influencers or play a critical role in hiring and workplace decisions within a range of departments, company sizes, and industries.

whitePaper | January 23, 2020

In today’s business environment, talent management isn’t a nice-tohave; it’s a requirement. According to research from Bersin & Associates, companies with highly effective talent management strategies, on average, achieve 26 percent higher revenue per employee and 41 percent lower turnover among high-performing employees. And according to the Hackett Group, companies excelling in talent management can increase earnings by nearly 15 percent.

whitePaper | December 31, 2019

An April 2020 Gallup poll found that 62% of Americans are working remotely vs. 31% the same year prior. 1 While remote work creates many immediate benefits like lower costs for companies and more control over time for employees, it also creates significant new challenges due to fewer in-person interactions. If left unresolved, these problems have the potential to erode employee trust, company culture, and performance.