The value of Strategic HR processes in Service management

whitePaper | May 10, 2022

The culture of an enterprise-level organization is its beating heart. It’s the attitudes, values, and practices around which employees cohere. It helps form the emotional connection customers feel when they do business with the organization. And it’s the engine that drives better business outcomes. Bottom line: having a strong, clearly defined company culture fuels the success of enterprises today.

whitePaper | July 15, 2022

Many organisations keep the same data in a multitude of locations. Employee records, for example, may well exist in your core HR system, your learning management system (LMS), your payroll system, your expenses system, and in your online recruitment system. When an employee joins or leaves your organisation, their data needs to be changed in all five locations – creating extra work for your HR team, and risking data breaches and inaccuracies. HR doesn’t work in isolation, so why should its systems?

whitePaper | December 10, 2022

You want to inspire your employees to do their best work. And according to many HR leaders, the best way to make that happen is to link performance with compensation. That’s the theory, and one of the traditional arguments for incentive-based approaches to performance management.

whitePaper | December 5, 2022

The office of 2019 was a bustling place, often seen as a barrier to freedom or even as a prison on sunny, warm days. “I could work so much better if I had fewer distractions,” and “I want the freedom to work from home!” were common refrains.

whitePaper | October 20, 2022

This is the first time in history that there are five generations at work together, and the business implications of such a diverse workforce working side by side cannot be overestimated. Recently, 60 percent of CEOs surveyed by PricewaterhouseCoopers indicated that the multigenerational workforce will in fact “transform” business in the near future.1 For businesses prepared to manage an increasingly diverse workforce, this transformation can be productive — and profitable. As workforce demographics shift and your employee makeup becomes more varied and complex, a long-term human capital management (HCM) plan as part of your workforce management strategy is more essential than ever.

whitePaper | February 3, 2023

As organizations and workforces around the world continue charting their course ahead for 2022 and beyond, many are finding that while remote work was sustainable the past two years, it may not be a long-term recipe for success. For some organizations, the in-person work experience remains a vital part of their business operation, corporate culture, and overall brand identity. In a world where personalization and adaptability is expected, can workers return to an office setting and still achieve the flexibility that many came to appreciate during the Remote Era?