3 Companies Acing the Remote Onboarding Process And What You Can Learn

Shefali Vasave | March 3, 2022 | 278 views

Organizations worldwide had to reimagine their hiring processes almost overnight in 2020. As a result, the role of human resource professionals has become increasingly challenging. From optimizing hiring processes to cultivating new remote-friendly company culture, the transformation was unprecedented.

However, as the grip of the health crisis loosens, companies are increasingly acknowledging the value of remote work. Virtual workers are the focus of new policies, strategies, and even processes, even as remote offices move to hybrid workplaces and virtual workers become more important.

But looking forward, human resource teams still have their work cut out for them. There is much to calibrate, and it must be done quickly. And it all starts with a sound onboarding process. In this article, we talk about how recruiters can fine tune their remote onboarding process and leverage the advantages of the new hybrid working culture.


Definitive Remote Employee Onboarding Checklist

According to a Global Workplace Analytics study, businesses lose approximately $600 billion to workplace distractions. It also states that remote workers report being 35-40% more productive than those who work in an office. Understanding what your remote workers need to do their job well is the key to achieving your productivity goals. Here’s the new hire onboarding checklist to help you do just that.


Virtual Paper Work

Paperwork is the bane of HR professionals everywhere. But it doesn’t have to be tedious. Make your HR process agile by using automation technology like e-signature, which lets new employees sign, edit, and view forms. It automatically fills in candidate information across different documents to make the process faster and more efficient.


Logistics

While many organizations could smoothly transition to remote work, some need more planning. For example, if your employees require specific equipment and systems to do their work, you need to streamline the process of delivering equipment and integrating new hires into the new systems

Welcome Kit

Engaging employees is a top priority for human resource professionals today. With remote work, it becomes even more imperative. Include a welcome kit as a part of your new hire’s onboarding checklist. It can provide a sense of direction for new remote workers. Additionally, you can include a company handbook with company information like benefits, points of contact, and maybe a voucher for free lunch.


Buddy System

Fitting into an existing social office system can be daunting for a new hire. A buddy system can mitigate new workplace anxiety to a great extent. Assign a go-to person when onboarding new employees. They will guide the new hire to settle in, ensuring that the new remote worker doesn’t feel disconnected from the rest of the organization.


Orientation

Orientations should continue to be a to-do on every virtual onboarding checklist. Conduct a virtual orientation when onboarding new employees to address the company overview, history, the roles and responsibilities of the new hire, and HR procedures and policies.


Company Culture

Briefing your HR team about onboarding best practices should cover company culture as an essential topic. You want to make new hires feel welcome and align with your company’s culture as quickly as possible.


Feedback

Check with your new hires about their progress and seek feedback about their remote onboarding process. Conducting a survey is a great way to identify pain points. You can then tweak your employee onboarding process accordingly.

“It may sound simple, but we need to listen to our employees in order to be a force for change.”

- Brandy (Rosner) Zimmerman, Vice President of People Operations at TaskUs

 


How Three Industry Leaders Are Using Onboarding Best Practices


HubSpot

HubSpot, a leading marketing software provider, pivoted to a remote onboarding process by developing remote work guides. The company also tracked the live participation of new hires on its internal education system, Learn@HubSpot, to map out learning and immerse new hires in the process quickly.


Vistaprint

As part of their onboarding best practices digital printing giant Vistaprint makes extensive use of live orientation and a new hire social. Also, the company plans to implement a 100-day training program that will provide a remote-first learning experience for new hires.


Salesforce

The tech giant is leading the virtual employee onboarding process, having recruited 10,000 people. Salesforce integrated networking opportunities for new hires to get acquainted with current employees. The organization also has a dedicated business technology team to handle the logistics of setting up remote workers with the necessary systems.


Conclusion: Automating the Employee Onboarding Checklist

The process of onboarding new employees is a time-consuming and expensive task for any company, especially those with a remote workforce. According to Digitate, new hires are twice as likely to look for other opportunities if they had a bad onboarding experience. It is an essential step towards hiring and retaining talent and reducing overall hiring tasks.

Not every component of the virtual onboarding checklist has to be manual. With automation and artificial intelligence, you can streamline the employee onboarding process.


Frequently Asked Questions


What are the most important factors to consider when onboarding new employees remotely?

The most important factors to consider when onboarding new employees remotely are:
  • How well the company knows the new hire before the employee arrives
  • How well the company can assess and train remote employees
  • The company’s culture and how it is expressed in different locations


What is the best way to start a remote employee's first day?

A remote employee's first day is just like a regular employee's first day. First, they should be introduced to the company and the team they will be working with.


What documents should be sent to a remote employee before they start work?

Some of the documents to send as part of your remote employee onboarding checklist include:
  • Employee handbook and contract of employment
  • Processes, procedures, and policies
  • Guidelines on how to use the company's equipment or software
  • Company's intranet site
  • Company's social media profiles
  • Policies on email usage in the workplace

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DISA Global Solutions Completes Acquisition of Global HR Research

DISA Global Solutions and Global HR Research | December 02, 2022

DISA Global Solutions has completed a transformative deal to acquire Global HR Research (GHRR), another industry-leading provider of employee screening services. This is DISA's 30th acquisition in the last five years, complementing our strong organic growth over the same period and accelerating our growth strategy. In addition to expanding our scope of services and balancing our product mix, this transaction also diversifies our end markets, particularly in healthcare. Additionally, GHRR has an extensive network of integrated Applicant Tracking Systems (ATS) and highly automated user-friendly applications that our combined customers will benefit from significantly. Global HR Research (GHRR), founded in 2005, is a leading provider of pre-hire intelligence and employee onboarding solutions, primarily focusing on background screening. Their proprietary platform helps customers make better hiring decisions by providing a comprehensive set of tools for employment screening, compliance, and risk management. Each year, the GHRR team services more than 6,500 accounts and performs 10 million searches. GHRR has earned the trust of numerous companies in the Fortune Top 50, Forbes' Largest Private Companies, and Inc's Top 5000 companies across the U.S. That trust, and their focus on exceptional customer support, is why GHRR was just recognized as the #1 overall ranked provider of "Enterprise Pre-Employment Screening" services according to HRO Today's Bakers Dozen. Additionally, GHRR received the #1 rank in the customer service category for employee screening providers. "Global HR Research is a long-standing brand that has built its reputation on trust and prioritizing the customer experience. I have followed them over the years and have always been impressed with their organic growth and successful strategic acquisitions. Like DISA, customer care distinguishes GHRR from the competition and is exemplified by an impressive retention rate and NPS score. I believe that the combination of our two entities will strengthen our industry-leading position, enhance the depth of our expertise, and ensure we continue to provide the most comprehensive employee screening services. Together, we will identify best practices, implement innovative solutions, and assist our customers as they mitigate risk and safeguard their businesses." -DISA CEO John Peterson Kevin Smith, GHRR Executive Chairman & CEO, added, I have known DISA for a long time as a respected industry leader. We share similar philosophies and values regarding employee success, operational excellence, and customer service. It is important to me that our customers continue to experience these values. The combination of these two companies will positively impact employees and customers, and I'm excited about DISA's vision for the future. To ensure continuity, DISA plans to maintain the existing Global HR Research offices, as well as the teams that have retained such high customer loyalty. DISA is committed to providing all customers with comprehensive employee screening programs and exceptional customer support. About DISA Global Solutions Founded in 1986, DISA is the industry-leading provider of employee screening and compliance services. Headquartered in Houston, with 36 offices throughout the U.S. and Canada, DISA's comprehensive scope of services includes drug and alcohol testing, background screening, occupational health, and transportation compliance. DISA assists employers in making informed staffing decisions while building a culture of safety in their workplace.

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