5 Best Practices for Developing an HR Change Management Program

Shefali Vasave | July 15, 2022 | 844 views | Read Time : 02:42 min

5 Best article
In times of significant change in the organization, HR management teams are often faced with the most challenges. Employees resist change and eventually, introducing new policies or guidelines becomes a long, tedious process.

Whatever triggers the change, its impact is felt beyond the HR department and the organization as a whole. This is why effective change management is so essential. Fast-growing organization are bound to experience change, whether it’s implementing a hybrid work policy, setting up a new HR application or something that has to do with better compliance. Not letting the change affect your people negatively is important to staying agile. Here are five best practices for change management to ensure smooth transition no matter the reason.

Build a Business Case

It all starts with an idea. Explore the value and outcome that the organization aims to achieve with the change being considered. This will ensure you’re able to manage expectations as well as justify why things need to be different. It will also give the HR team time to prepare a business case and analyse its impact in order to get the necessary approvals.

Outline the Change Management Action Plan

Once the project is backed; the next step is to plan the roll out. From the purpose of the change to the implementation, the action plan will act as a baseline to link back to if things get hazy in the process. This will also provide the HR team a framework to put together a timeline, key stakeholders, dependencies, and guidelines for the change management project.

Get Stakeholders On-board

Change can often feel unsettling due to the uncertainty it brings. Keeping stakeholders in the loop about what impact it will have on those affected can help assuage any serious concerns and reduce friction. The HR team can start by determining with whom they need to communicate and clarifying any misconceptions.

Get Employees Involved

Springing a new change on your employees is never a good idea. They need time to warm up and understand how they can adapt to it. People are more likely to accept a change if they have a say in it. HR teams should assess employee concerns and how to address them in time so the implementation is as smooth as possible.

Do a Retrospection

This isn’t going to be the last change management project you execute. So, it’s critical for the success of any future changes that you do a retrospective review of what went well and what didn’t work. Identify answers to questions like, did it produce the anticipated outcome? Was everyone taken in confidence successfully? Is the change been accepted?

The Future

Change isn’t uncommon in today’s business landscape. However, many organizations take it up without considering the impact on its people and lose the plot on the way. This is why it’s important to have a change management plan to reduce resistance, prepare your people adequately and eliminate misconceptions about the impact of the change.

Spotlight

Dharma Life Sciences, LLC

Dharma Life Sciences provides Organizational Development programs that achieve bottom line business results; through direct and measurable impact on the organization and its employees. Dharma’s approach in meeting business goals is based on changing organizational behavior. Dharma’s programs are based on a new scientific breakthrough – “Trait Skills.” With 15 patents pending that encompass neuroscience, psychology, learning theory, and gaming; Dharma Life is making dramatic changes in the field of Organizational Development.

OTHER ARTICLES
HR PRACTICE

Increasing ROI through Digital Recruitment Marketing

Article | October 18, 2021

Marketing and recruitment are two of the most critical functions in a business. However, just as marketing is key to helping a business sustain in a cutthroat market and position itself as a go-to provider, recruitment marketing is key to winning the war for talent and positioning a company as a coveted workplace. Digital recruitment marketing, there are more avenues to recruit top talent than ever before. Not only does it offer a wide reach, but also the ability to keep track of campaigns and measure the return on investment from these efforts. In this way, you can build a talent community that ensures you have a steady supply of qualified candidates. This is why implementing solid recruitment marketing campaigns is so crucial. However, just like marketing, recruitment marketing requires investment, and marketing leaders must be able to justify these investments to their higher-ups. At its core, recruitment marketing shares much of its process with marketing. It helps to take lessons from how marketing leaders convince higher-ups to invest in their strategies to build a talent pipeline. Building a Business Case for Digital Recruitment Marketing Talent acquisition through recruitment marketing is undeniably effective. But it goes without saying that marketing is an expensive endeavour and when done without due diligence, it can cost your company a lot more than necessary and without yielding the results you’re looking for. In addition, with the same principles used to manage marketing campaigns, you have a better chance of justifying investment in digital advertising to recruit talent. By tweaking a few crucial pieces of marketing tools and techniques, you can craft a marketing strategy aligned to your recruitment objectives. Not all companies have the digital presence that large organizations can boast of. This is why reaching and engaging candidates, positioning an employer brand and designing an online candidate experience are so important. Digital advertising can address all of these objectives by helping create reach and awareness. But first, let’s talk about the key recruitment marketing metrics to track when implementing digital recruitment marketing campaigns. Metrics to Map for Tracking Recruitment Marketing ROI Your ability to build a case with recruitment marketing ROI is limited if you are not tracking the ROI from your digital advertising campaigns. Social Media You cannot track word of mouth, but you can track online conversations. No, it doesn’t mean you can hear what people are saying about the company, but social media recruitment marketing can uncover numerous insights. You can see how much of your audience your posts or ads are reaching, whether they are engaging with your posts by commenting, sharing, or liking it, and if it’s converting visitors into applicants. Pay-Per-Click Campaigns PPC campaigns are a common digital recruitment marketing strategy and are especially effective for reaching an intent-based audience looking for specific roles. PPC ensures your ad is at the top of the pile and gets immediate attention. Time to Hire From applying for a position to being hired, time-to-hire substantially demonstrates the success of your campaign. It requires you to track all the dates and stages of an application’s lifecycle. But what does it have to do with recruitment marketing? According to a study by Inc., the best candidates get recruited within 10 days on average, and your recruitment marketing campaign should contribute towards reducing your average time-to-hire for it to be considered effective. To Conclude These are just a few of the critical metrics you need to track in order to build a case for investing in recruitment marketing. A talent shortage and a competitive hiring landscape make it difficult to find the right talent on time. With digital advertising, you can create result-oriented campaigns that accelerate screening and evaluating candidates by reaching the right candidate personas. A recruitment marketing platform can help you actualize your campaign and adopt seasoned marketing strategies as part of your talent acquisition efforts.

Read More
HR PRACTICE

Listen and act: how to get employee experience management right

Article | October 20, 2021

As the science behind employee engagement evolves, it’s become clear just how much businesses can gain from a happy and involved workforce. From improved performance, to reduced attrition, increased revenue and even a better customer experience, employee engagement is at the heart of business growth. Given these benefits, it’s no surprise that the role of HR departments is moving beyond just managing people and towards managing experiences.

Read More
HR PRACTICE, HR STRATEGY

5 Things HR Can Do To Improve Employee Output

Article | August 8, 2022

Employees are companies most valuable asset – Without the talent, knowledge and expertise those employed bring to an organisation, it’s safe to say that the business world would be a very different landscape. Human Resources is often held responsible for owning the employee value strategy, where we’re now embracing tremendous improvements in how the value that employees bring, can be achieved. Here we’ll explore how data analysis, learning & development, employee engagement, 360 feedback and flexibility all offer a significant opportunity to improve employee output within every organisation in 2020.

Read More

6 Reasons To Invest In Employee Onboarding In Your Organization

Article | February 10, 2020

You never get a second chance to make a first impression. This holds particularly true when it comes to employee onboarding. It's a new hire's introduction to the organization and the experience has a significant impact on employee retention. Unfortunately, that's why it's rare to see many employees with years of tenure. Research by Future Workplace found that 91% of Millennials expect to stay in a job for less than 3 years. Companies lose 25% of all new employees within the first year, according to SHRM, but almost 70% of employees are more likely to stay with a company for 3 years if they experienced great onboarding.

Read More

Spotlight

Dharma Life Sciences, LLC

Dharma Life Sciences provides Organizational Development programs that achieve bottom line business results; through direct and measurable impact on the organization and its employees. Dharma’s approach in meeting business goals is based on changing organizational behavior. Dharma’s programs are based on a new scientific breakthrough – “Trait Skills.” With 15 patents pending that encompass neuroscience, psychology, learning theory, and gaming; Dharma Life is making dramatic changes in the field of Organizational Development.

Related News

HR ANALYTICS,RECRUITMENT & RETENTION

Crosschq Named Best in Class HR Technology for Recruitment by 2022 HRO Today Association Awards

Crosschq | December 01, 2022

Crosschq, pioneers of the Talent Intelligence Cloud™, which is powering a revolution in data-driven hiring and people analytics, today shared that it was recently named the Best in Class HR Technology for Recruitment in North America by the 2022 HRO Today Association Awards. For more than 15 years, the HRO Today Association has recognized company and individual accomplishments in human resources, technology, and leadership around the world. This year’s North America and EMEA program garnered hundreds of submissions, with 71 selected as finalists. The awards for these regions were presented during the virtual HRO Today Association Conference, which took place on November 16, 2022. Of those named as finalists, 37 companies and individuals, including Crosschq, took home awards during the ceremony. “With the HRO Today Association Awards, we aim to recognize the companies and individuals advancing the HR function. What Crosschq provides improves upon several of the challenges and pain points that talent teams frequently lament. It emphasizes transparency and collaboration while identifying process inefficiencies and delivers critical insights. Crosschq is truly a best-in-class recruitment solution, and we congratulate them on this win.” -Elliot Clark, CEO & Chairman of SharedXpertise, publisher of HRO Crosschq CEO Mike Fitzsimmons shared, As an organization, Crosschq is aligned around a common goal: to redefine hiring success. And we know that to help HR and TA leaders create diverse, winning teams, they need access to actionable data and insights that supports Quality of Hire. The solutions we deliver reflect that, and on behalf of the Crosschq team, I would like to express our gratitude to the HRO Today Association for this tremendous recognition. About Crosschq Crosschq is powering a revolution in data-driven hiring and people analytics to help companies better recruit and retain talent. Crosschq’s Talent Intelligence Cloud™ provides solutions across the new hire lifecycle to help enhance sourcing, screening, and onboarding of new hires while providing a single source of truth for customers to accurately measure Quality of Hire. The company’s AI-driven cloud-based SaaS solutions were built with a talent-first approach, prioritizing trust and transparency, minimizing bias and protecting privacy. Leading innovative companies like Pinterest, HubSpot, Snowflake, Saks Fifth Avenue, Roku, Upwork, and DISH trust Crosschq to help build diverse winning teams. Founded in 2018, Crosschq is backed by Tiger Global Management, GGV Capital, Bessemer Venture Partners, SAP.iO, Okta Ventures, Slack / Salesforce and Rocketship.vc.

Read More

HR ANALYTICS,HR STRATEGY

DISA Global Solutions Completes Acquisition of Global HR Research

DISA Global Solutions and Global HR Research | December 02, 2022

DISA Global Solutions has completed a transformative deal to acquire Global HR Research (GHRR), another industry-leading provider of employee screening services. This is DISA's 30th acquisition in the last five years, complementing our strong organic growth over the same period and accelerating our growth strategy. In addition to expanding our scope of services and balancing our product mix, this transaction also diversifies our end markets, particularly in healthcare. Additionally, GHRR has an extensive network of integrated Applicant Tracking Systems (ATS) and highly automated user-friendly applications that our combined customers will benefit from significantly. Global HR Research (GHRR), founded in 2005, is a leading provider of pre-hire intelligence and employee onboarding solutions, primarily focusing on background screening. Their proprietary platform helps customers make better hiring decisions by providing a comprehensive set of tools for employment screening, compliance, and risk management. Each year, the GHRR team services more than 6,500 accounts and performs 10 million searches. GHRR has earned the trust of numerous companies in the Fortune Top 50, Forbes' Largest Private Companies, and Inc's Top 5000 companies across the U.S. That trust, and their focus on exceptional customer support, is why GHRR was just recognized as the #1 overall ranked provider of "Enterprise Pre-Employment Screening" services according to HRO Today's Bakers Dozen. Additionally, GHRR received the #1 rank in the customer service category for employee screening providers. "Global HR Research is a long-standing brand that has built its reputation on trust and prioritizing the customer experience. I have followed them over the years and have always been impressed with their organic growth and successful strategic acquisitions. Like DISA, customer care distinguishes GHRR from the competition and is exemplified by an impressive retention rate and NPS score. I believe that the combination of our two entities will strengthen our industry-leading position, enhance the depth of our expertise, and ensure we continue to provide the most comprehensive employee screening services. Together, we will identify best practices, implement innovative solutions, and assist our customers as they mitigate risk and safeguard their businesses." -DISA CEO John Peterson Kevin Smith, GHRR Executive Chairman & CEO, added, I have known DISA for a long time as a respected industry leader. We share similar philosophies and values regarding employee success, operational excellence, and customer service. It is important to me that our customers continue to experience these values. The combination of these two companies will positively impact employees and customers, and I'm excited about DISA's vision for the future. To ensure continuity, DISA plans to maintain the existing Global HR Research offices, as well as the teams that have retained such high customer loyalty. DISA is committed to providing all customers with comprehensive employee screening programs and exceptional customer support. About DISA Global Solutions Founded in 1986, DISA is the industry-leading provider of employee screening and compliance services. Headquartered in Houston, with 36 offices throughout the U.S. and Canada, DISA's comprehensive scope of services includes drug and alcohol testing, background screening, occupational health, and transportation compliance. DISA assists employers in making informed staffing decisions while building a culture of safety in their workplace.

Read More

HR PRACTICE,DIVERSITY AND INCLUSION

Joshin Launches Enterprise Solution, Enabling Employers to Offer Disability Support as a Benefit

Joshin | November 23, 2022

Joshin, a digital support platform for disability and neurodivergence in the workplace, has rolled out a comprehensive employee benefits program to support companies, employees, and their families with virtual coaching, on-demand training and personalized navigation support. The offering meets a critical need among companies developing initiatives to hire neurodivergent talent and looking to incorporate disability and neurodivergent support systems for the entire workforce. Joshin has been offering disability support services since 2020, and expanded their services this year to accommodate a growing need in the enterprise market. Since starting the enterprise program, they have engaged more than a half dozen corporations, including Best Buy. According to estimates, unemployment rates are close to 30% to 40% for neurodiverse talent. This is a huge untapped talent pool for companies. “Implementing workplace support for disability and neurodivergence creates a culture where everyone belongs, and only 4% of companies are focused on disability inclusion through their DEI efforts, Disability inclusion in workplaces isn’t just the right thing, it impacts the bottom line.” -Melissa Danielsen, CEO of Joshin The Global Business Coalition for Education found that organizations that are most focused on disability engagement, as measured through their DEI scores, were growing sales 2.9 times faster and garnering profits 4.1 times faster than their peers. Joshin offers employees direct access to a network of specialized caregivers, as well as virtual 1:1 coaching on such topics as: supporting a new diagnosis, special education planning, nutrition, and disability in the workplace. The offering includes disability educational resources and webinars to help companies unlock the power of diversity and employee belonging. Best Buy has always been committed to the well-being of its workforce and this disability care benefit allows us to break new ground in caring for the needs of our workforce, Joshin’s innovative program allows us to further our commitment to an inclusive workplace where everyone feels welcome and supported,said Charlie Montreuil, SVP of HR Rewards at Best Buy. As a Best Buy employee, I am thrilled that Best Buy will be offering this much needed benefit to caregiving employees who are connected to disability and neurodivergence. It’s been an amazing support for my family. Our son has Down syndrome and autism, and it’s been very challenging to navigate finding the right support. I can’t say enough about the quality of Joshin and how easy it is to use, said Sara Sagedahl, who works in social media marketing at Best Buy. There are 1.3 billion people globally with a disability and 39.8 million caregivers providing care to adults with a disability or chronic illness. And diversity affects workplaces far more than many people or companies recognize. According to the Center for Talent Innovation, 30% of employees are connected to disability or neurodivergence, and 62% of disabled employees have a non-visible disability. Moreover, 97% of employees with disabilities don’t feel comfortable disclosing their disability to employers—a dynamic that Joshin hopes its comprehensive support system will start to change. In current partnerships, Joshin has created a safe place for employees to self-disclose a diagnosis for the first time and get support and coaching on career, inclusion, and life. For Best Buy and other companies, Joshin’s offering aims to improve corporate productivity by reducing days lost and improving employee health and well-being. It also transforms employers and their teams into allies by uncovering unmet needs and tailoring educational support. About Joshin Joshin partners with organizations to provide sustainable, ongoing support for disability and neurodivergence in the workplace through on-demand training, coaching, and personalized navigation.

Read More

HR ANALYTICS,RECRUITMENT & RETENTION

Crosschq Named Best in Class HR Technology for Recruitment by 2022 HRO Today Association Awards

Crosschq | December 01, 2022

Crosschq, pioneers of the Talent Intelligence Cloud™, which is powering a revolution in data-driven hiring and people analytics, today shared that it was recently named the Best in Class HR Technology for Recruitment in North America by the 2022 HRO Today Association Awards. For more than 15 years, the HRO Today Association has recognized company and individual accomplishments in human resources, technology, and leadership around the world. This year’s North America and EMEA program garnered hundreds of submissions, with 71 selected as finalists. The awards for these regions were presented during the virtual HRO Today Association Conference, which took place on November 16, 2022. Of those named as finalists, 37 companies and individuals, including Crosschq, took home awards during the ceremony. “With the HRO Today Association Awards, we aim to recognize the companies and individuals advancing the HR function. What Crosschq provides improves upon several of the challenges and pain points that talent teams frequently lament. It emphasizes transparency and collaboration while identifying process inefficiencies and delivers critical insights. Crosschq is truly a best-in-class recruitment solution, and we congratulate them on this win.” -Elliot Clark, CEO & Chairman of SharedXpertise, publisher of HRO Crosschq CEO Mike Fitzsimmons shared, As an organization, Crosschq is aligned around a common goal: to redefine hiring success. And we know that to help HR and TA leaders create diverse, winning teams, they need access to actionable data and insights that supports Quality of Hire. The solutions we deliver reflect that, and on behalf of the Crosschq team, I would like to express our gratitude to the HRO Today Association for this tremendous recognition. About Crosschq Crosschq is powering a revolution in data-driven hiring and people analytics to help companies better recruit and retain talent. Crosschq’s Talent Intelligence Cloud™ provides solutions across the new hire lifecycle to help enhance sourcing, screening, and onboarding of new hires while providing a single source of truth for customers to accurately measure Quality of Hire. The company’s AI-driven cloud-based SaaS solutions were built with a talent-first approach, prioritizing trust and transparency, minimizing bias and protecting privacy. Leading innovative companies like Pinterest, HubSpot, Snowflake, Saks Fifth Avenue, Roku, Upwork, and DISH trust Crosschq to help build diverse winning teams. Founded in 2018, Crosschq is backed by Tiger Global Management, GGV Capital, Bessemer Venture Partners, SAP.iO, Okta Ventures, Slack / Salesforce and Rocketship.vc.

Read More

HR ANALYTICS,HR STRATEGY

DISA Global Solutions Completes Acquisition of Global HR Research

DISA Global Solutions and Global HR Research | December 02, 2022

DISA Global Solutions has completed a transformative deal to acquire Global HR Research (GHRR), another industry-leading provider of employee screening services. This is DISA's 30th acquisition in the last five years, complementing our strong organic growth over the same period and accelerating our growth strategy. In addition to expanding our scope of services and balancing our product mix, this transaction also diversifies our end markets, particularly in healthcare. Additionally, GHRR has an extensive network of integrated Applicant Tracking Systems (ATS) and highly automated user-friendly applications that our combined customers will benefit from significantly. Global HR Research (GHRR), founded in 2005, is a leading provider of pre-hire intelligence and employee onboarding solutions, primarily focusing on background screening. Their proprietary platform helps customers make better hiring decisions by providing a comprehensive set of tools for employment screening, compliance, and risk management. Each year, the GHRR team services more than 6,500 accounts and performs 10 million searches. GHRR has earned the trust of numerous companies in the Fortune Top 50, Forbes' Largest Private Companies, and Inc's Top 5000 companies across the U.S. That trust, and their focus on exceptional customer support, is why GHRR was just recognized as the #1 overall ranked provider of "Enterprise Pre-Employment Screening" services according to HRO Today's Bakers Dozen. Additionally, GHRR received the #1 rank in the customer service category for employee screening providers. "Global HR Research is a long-standing brand that has built its reputation on trust and prioritizing the customer experience. I have followed them over the years and have always been impressed with their organic growth and successful strategic acquisitions. Like DISA, customer care distinguishes GHRR from the competition and is exemplified by an impressive retention rate and NPS score. I believe that the combination of our two entities will strengthen our industry-leading position, enhance the depth of our expertise, and ensure we continue to provide the most comprehensive employee screening services. Together, we will identify best practices, implement innovative solutions, and assist our customers as they mitigate risk and safeguard their businesses." -DISA CEO John Peterson Kevin Smith, GHRR Executive Chairman & CEO, added, I have known DISA for a long time as a respected industry leader. We share similar philosophies and values regarding employee success, operational excellence, and customer service. It is important to me that our customers continue to experience these values. The combination of these two companies will positively impact employees and customers, and I'm excited about DISA's vision for the future. To ensure continuity, DISA plans to maintain the existing Global HR Research offices, as well as the teams that have retained such high customer loyalty. DISA is committed to providing all customers with comprehensive employee screening programs and exceptional customer support. About DISA Global Solutions Founded in 1986, DISA is the industry-leading provider of employee screening and compliance services. Headquartered in Houston, with 36 offices throughout the U.S. and Canada, DISA's comprehensive scope of services includes drug and alcohol testing, background screening, occupational health, and transportation compliance. DISA assists employers in making informed staffing decisions while building a culture of safety in their workplace.

Read More

HR PRACTICE,DIVERSITY AND INCLUSION

Joshin Launches Enterprise Solution, Enabling Employers to Offer Disability Support as a Benefit

Joshin | November 23, 2022

Joshin, a digital support platform for disability and neurodivergence in the workplace, has rolled out a comprehensive employee benefits program to support companies, employees, and their families with virtual coaching, on-demand training and personalized navigation support. The offering meets a critical need among companies developing initiatives to hire neurodivergent talent and looking to incorporate disability and neurodivergent support systems for the entire workforce. Joshin has been offering disability support services since 2020, and expanded their services this year to accommodate a growing need in the enterprise market. Since starting the enterprise program, they have engaged more than a half dozen corporations, including Best Buy. According to estimates, unemployment rates are close to 30% to 40% for neurodiverse talent. This is a huge untapped talent pool for companies. “Implementing workplace support for disability and neurodivergence creates a culture where everyone belongs, and only 4% of companies are focused on disability inclusion through their DEI efforts, Disability inclusion in workplaces isn’t just the right thing, it impacts the bottom line.” -Melissa Danielsen, CEO of Joshin The Global Business Coalition for Education found that organizations that are most focused on disability engagement, as measured through their DEI scores, were growing sales 2.9 times faster and garnering profits 4.1 times faster than their peers. Joshin offers employees direct access to a network of specialized caregivers, as well as virtual 1:1 coaching on such topics as: supporting a new diagnosis, special education planning, nutrition, and disability in the workplace. The offering includes disability educational resources and webinars to help companies unlock the power of diversity and employee belonging. Best Buy has always been committed to the well-being of its workforce and this disability care benefit allows us to break new ground in caring for the needs of our workforce, Joshin’s innovative program allows us to further our commitment to an inclusive workplace where everyone feels welcome and supported,said Charlie Montreuil, SVP of HR Rewards at Best Buy. As a Best Buy employee, I am thrilled that Best Buy will be offering this much needed benefit to caregiving employees who are connected to disability and neurodivergence. It’s been an amazing support for my family. Our son has Down syndrome and autism, and it’s been very challenging to navigate finding the right support. I can’t say enough about the quality of Joshin and how easy it is to use, said Sara Sagedahl, who works in social media marketing at Best Buy. There are 1.3 billion people globally with a disability and 39.8 million caregivers providing care to adults with a disability or chronic illness. And diversity affects workplaces far more than many people or companies recognize. According to the Center for Talent Innovation, 30% of employees are connected to disability or neurodivergence, and 62% of disabled employees have a non-visible disability. Moreover, 97% of employees with disabilities don’t feel comfortable disclosing their disability to employers—a dynamic that Joshin hopes its comprehensive support system will start to change. In current partnerships, Joshin has created a safe place for employees to self-disclose a diagnosis for the first time and get support and coaching on career, inclusion, and life. For Best Buy and other companies, Joshin’s offering aims to improve corporate productivity by reducing days lost and improving employee health and well-being. It also transforms employers and their teams into allies by uncovering unmet needs and tailoring educational support. About Joshin Joshin partners with organizations to provide sustainable, ongoing support for disability and neurodivergence in the workplace through on-demand training, coaching, and personalized navigation.

Read More

Events