6 Ways New Technology Can Elevate Workplace Performance

Shefali Vasave | January 13, 2022 | 456 views

The Industrial Revolution may have been a watershed moment for manufacturing. But it is the technology boom of the past decade that has revolutionized labor in the workplace. Technology has become omnipresent in our society. It has changed the way we work, play, and live.

Yet, not many will recall the transition from pagers to smartphones due to how rapid the progress has been and how quickly technology in workplaces has gained ground.

The past couple of years have further boosted the importance of working more efficiently and using digital tools to achieve more. Due to restrictions on working from home, organizations were able to see the value of something as simple as saving commute time in increasing employee productivity. In addition, communication blossomed in many work areas when employees could use tools designed to help them connect better.

However, physical distance from your colleagues also means an added impetus for organizations to continue trying and testing new working methods. So it’s imperative to start by asking, how has technology elevated workplace performance so that organizations can build on their existing frameworks?


Optimizing through Automation

The use of automation can improve workplace productivity for big and small HR teams. Automation has optimized productivity and performance in a way few things have been done before. Automation technology like Artificial Intelligence (AI) and Machine Learning (ML) has made it possible to do more with fewer people and allowed organizations to redirect their resources.

“We believe in people and technology working together—not displacing one another.”

- Arran Stewart, Co-Founder, and CVO

For HR professionals, it has eased much of the workload. Functions like hiring, interviews, and performance reviews are being optimized. Gone are the days when HR was all about paperwork and documentation. One of the most direct benefits of automation is how AI automates routine and repetitive tasks, freeing up HR teams for more strategic work. It will continue to change the future of work while improving productivity and performance.


The Ability to Multitask

Not all job descriptions mention this, but multitasking is one of the handiest skills in every employee's kit. Although focusing on one task at a time is probably good to ensure quality outcomes, a little bit of multitasking may help productivity. With new performance management tools flooding the market, getting more things done on the to-do list has become easier. Not only do these tools provide timely reminders, but you can also stack tasks, track every step in the process and get the ball rolling on anything faster.

Applications like Slack, Asana, and Trello have made billions by helping people sort out their to-do lists in the workplace.


Collaboration Simplified

Many of today's performance management software applications also function as communication channels. When you have a physically scattered team, it is a job for technology to reduce collaboration bottlenecks.

You can use one platform or integrate multiple tools on one project management platform to encourage better cooperation and coordination between teams. Recently, Microsoft launched Viva, a new platform within Microsoft Team to make remote work easier for organizations as a whole. Microsoft intends to simulate the workplace digitally with Viva. In addition, many more tools are being unveiled with the sole purpose of helping employees adapt to the hybrid way of work, enrich their work lives, and improve work performance.


Instantaneous Communication

Open communication channels between employees, teammates, managers, and even departments have always been necessary. However, it isn’t just a must-have in a remote work environment and is especially important to aid creativity and collective learning.

New technologies help integrate different modes of communication like text, voice, video, and even file sharing to streamline collaboration. As a result, employees can no longer tap their colleagues' shoulders to communicate. Instead, organizations must provide all workers with a sense of proximity that encourages general communication, knowledge sharing, and brainstorming.

Widget.io used Organizational Network Analytics (ONA) to configure the organization’s formal and informal communication networks. As a result, it revealed that the collaboration between teammates had increased during the pandemic, with higher connections and follow-ups being sent every day. In addition, technology has made it possible to leverage a remote working environment to better collaborate.


Redefining Remote Learning

Every forward-looking organization knows that encouraging ongoing learning and development is key to remaining viable. When employees were relegated to working from home, much of the learning also needed to be done remotely.

Employees could no longer shadow each other or ask and receive answers while on the job. Instead, employees do much of the communication online. In addition, training programs had to adapt to equip employees in the shortest time frames to do more than ever before. Reskilling and upskilling became a significant focus, and organizations had to find new ways to deploy the full force of technology to achieve their L&D goals.


Working Smarter, not Harder

Technology has been an essential cornerstone of the workplace for a long time. It’s been working with us from the very beginning. With the boom in technology, work is no longer just about getting things done but doing them in a way that bolsters efficiency and productivity. As a result, employees can be more flexible. With a self-defined schedule, work-life balance has received a shot in the arm while creating more engagement and well-being.

With advancements in software and hardware, employers are changing how they hire employees and creating more flexible work schedules to accommodate everyone's needs. But there's much more to be done before employers can work smarter, not harder.

For starters, organizations should modernize their existing processes with new technology. For example, digitizing records, computerizing accounts, and converting to a centralized system will help bring employees on the same page no matter where they are.


Conclusion: The Role of Tech in Keeping Workplace Performance Optimum

As new technologies are developed and deployed, one can't help but wonder what the future holds for the workplace. It is constantly changing for the better with the introduction of each new tool. Technology has changed how people work, how much time they spend doing things and how resources are being refocused.

There is no doubt that technology has been a catalyst in bringing flexibility to the workplace. Without today’s remote-ready tools, working during the pandemic would have been a very different picture. It has connected people and fostered a working environment as effective as working in an office, if not more. Organizations must now identify ways to optimize technology to promote better work quality and productivity.


Frequently Asked Questions


Why is technology important in the workplace?

Technology can improve the workflow by fostering better processes, organization, and communication. These can have a positive impact on the productivity and efficiency of employees. When employees can collaborate well, they can do their jobs faster.

What are some of the disadvantages of technology in the workplace?

Adopting performance management software can be expensive upfront. Employees will need to be trained in adopting it, and it can be time-consuming to maintain. In addition, if not done correctly, new tools could create distractions and unexpected complexities.

Why is it essential to keep up with new technologies in the workplace?

Keeping up with new technologies in the workplace is essential because it can help a company stay competitive. New technologies can also bring about new opportunities for employees.

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Vector is symbolic of force, velocity and momentum. And in today’s, and future, business models all this is achievable by a workforce that is positively motivated and aligned to the organizations goals.

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Maximize Your Budget: 6 Strategies to Improve Efficiency and Contain Costs for Your Business

Article | February 17, 2023

The current economic climate and ongoing labor challenges have created a tough environment for employers of all sizes. In order to weather the storm, many employers are looking for ways to reduce their expenses and save money. However, in their efforts to do so, many organizations make the mistake of cutting costs without a clear plan, which can result in lost productivity, reduced morale, unhealthy company culture, and negative long-term effects on the company’s growth and people. Successful organizations, on the other hand, take a more strategic approach to contain costs. They understand that simply slashing expenses, or their workforce can be counterproductive in the long run. Instead, they focus on optimizing their resources by identifying areas where they can reduce expenses without compromising productivity or future growth. Ultimately, the key to successfully managing your costs is to strike a balance between reducing expenses and maintaining productivity and growth. Organizations that adopt this approach are more likely to thrive in a challenging economic environment and come out stronger on the other side, with a team that is committed to the long-term success of the organization. The following article outlines six proven strategies that your business can implement to reduce expenses and optimize your resources: Strengthen Employee Retention Prioritizing employee retention can be one of the most effective cost-containment strategies for your business. Replacing workers is often extremely expensive. Employee retention is a critical issue, as losing employees can be costly and disrupt business operations. Employee turnover not only increases an organzation’s recruiting and training costs but also usually results in decreased productivity, lost proficiency, and a big impact on revenue. You can strengthen employee retention with the following strategies: Provide opportunities for career development and advancement: Offering training and development programs, mentorship opportunities, and promotions can help employees feel valued and invested in their future within the company. This can improve employee satisfaction and loyalty. Offer benefits to meet workers’ evolving needs: As the workforce becomes more diverse, businesses of all sizes need to offer a range of benefits that meet the needs of all employees. This can include flexible work arrangements, healthcare benefits, retirement plans, and paid time off. Improve employee engagement: Employee engagement is crucial for retention, and it can be improved through several methods. For example, encouraging employee feedback can help employees feel heard and valued, while providing flexibility in work schedules and locations can help employees achieve a better work-life balance. Strengthening workplace efficiency can also reduce employee frustration and improve overall satisfaction. Bolster workplace culture through public recognition and reward programs: Improve retention by creating a positive workplace culture that recognizes and rewards employee contributions. This can include public recognition programs, such as employee of the month awards, as well as reward programs that incentivize high performance. Be transparent when communicating with employees to help them understand important decisions and establish opportunities for two-way feedback. Invest in New Technology Adopting new technology is becoming increasingly important to stay competitive and thrive in today’s digital age. Technology can help save time and money by streamlining operations and allowing your business to operate more efficiently. Here are some key ways technology can help your business manage costs: Customer relationship management (CRM) software: CRM software can help manage customer relationships and sales processes, reducing the time and cost associated with manual sales tracking and management. Cloud-based software: Cloud-based software solutions allow you to store data and access software applications from anywhere, reducing the cost and time associated with maintaining and updating software systems. E-commerce platforms: E-commerce platforms enable you to sell your products and services online, reducing the cost and time associated with traditional retail operations. Digital communication tools: Digital communication tools, such as email, instant messaging, and video conferencing, can help to improve collaboration and communication between employees, customers, and partners, reducing the time and cost associated with travel and face-to-face meetings. Human resources management systems: HR management systems can help to automate and streamline HR processes, reducing the time and cost associated with manual data entry and paper-based processes. Low-code solutions: Low-code solutions can help to create custom software applications and workflows with minimal coding expertise, reducing the cost and time associated with software development. Artificial intelligence: Artificial intelligence can help to automate and optimize repetitive or complex tasks, such as data analysis, customer service, and supply chain management, reducing the time and cost associated with manual processes. Additionally, many businesses are turning to open-source software alternatives as a cost-effective alternative to brand- name software applications. By adopting new technology, you can gain a competitive edge, save time and money, and improve customer satisfaction, ultimately leading to increased growth and success for your business. Manage Health Care Costs Managing healthcare costs is a major concern, as rising healthcare expenses can have a significant impact on their bottom line. Finding cost-effective solutions is vital for your business to maintain affordable benefits and reduce costs. Solutions may include reevaluating plan designs and offerings, directing employees to cost-effective services, and improving employee healthcare literacy. Employers can leverage their relationship with their insurance brokers to explore cost-saving solutions, like obtaining details on organizational healthcare spending and educating employees on shopping for healthcare services. Here are some ways your business can focus on managing healthcare costs: Encourage wellness programs: By encouraging healthy lifestyle habits and providing wellness programs, you can reduce the risk of chronic health conditions and lower healthcare costs. Wellness programs can include fitness classes, healthy eating options, smoking cessation programs, and stress management resources. Promote preventative care: Encourage employees to get preventative care, such as regular check-ups, vaccinations, and cancer screenings. Preventative care can catch health issues early, when they are less expensive to treat. Consider telemedicine options: Telemedicine is an increasingly popular option for healthcare, as it allows employees to access healthcare professionals remotely. This can reduce healthcare costs and improve access to care for employees in remote locations or with mobility issues. Use technology to manage healthcare expenses: Technology can be used to manage healthcare expenses by using online portals to access healthcare information and track expenses. Additionally, consider using data analytics to analyze healthcare costs and identify areas for improvement. Partner with a benefits consultant: Partner with a benefits consultant who can help navigate the complex world of healthcare and find ways to reduce costs while maintaining quality care. Overall, your business needs to be proactive in managing healthcare costs to maintain financial stability. By encouraging wellness and preventative care, promoting telemedicine, using technology to manage expenses, and partnering with a benefits consultant, your business can reduce healthcare costs while continuing to maintain a healthy workforce. Embrace Outsourcing While performing tasks in-house can often be cost-effective, there are instances when outsourcing key responsibilities and tasks can be more economical and efficient helping to reduce in-house costs.. Manual, time-consuming tasks—such as payroll, HR, compliance and benefits administration—may be better suited for an HR outsourcing firm than managed in-house. 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While these expenses are often unavoidable, some businesses are transitioning to remote and hybrid work arrangements to contain costs. These solutions may not be suitable for all industries or job positions, and if going hybrid or remote isn’t possible, consider downsizing facilities to reduce rent and utility bills. Your business can also explore other alternatives, such as co-working arrangements and renegotiating leases to term, to try and better manage costs. Here are some additional ways adopting flexible work arrangements can help reduce or contain costs for your business: Transitioning to remote work arrangements: This can help cut down on rent, utilities, cleaning costs, and other expenses associated with a physical workspace. While this may not be suitable for all industries or job positions, many businesses can consider offering flexible scheduling and improved benefits to lower overhead expenses. 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"Our mission has always been to help our clients get work done faster, so they can spend more time with people, not software. We believe at our core that conversational experiences will become the new enterprise user interface, and this is a step in the right direction in the journey to change that paradigm." For companies that partner with large enterprise ERP and HCM platforms like Workday or SAP, Paradox is also launching high-volume solutions built to work alongside those systems — allowing clients to see all the benefits of conversational automation and high-volume hiring, without needing to switch their ATS to see those benefits. "We've had the pleasure of working alongside some of Paradox's clients in our research to understand how conversational software is transforming talent acquisition — and the impact we've seen it have on those organizations is truly remarkable," said Janet Mertens, Senior Vice President of Research at The Josh Bersin Company. "Finding and retaining talent today is a huge challenge for most companies, and using the old tricks isn't the answer anymore. Paradox is thinking differently about how to solve for the future and helping organizations leverage creative new solutions to address the talent shortage." Reimagining the ATS with Conversational Experiences While new versions of the ATS have emerged in the last decade, they haven't been purpose-built for high-volume hourly hiring and deskless workers who primarily rely on a smartphone or mobile device to get things done. "Our big insight was that you could fundamentally transform the hiring process — and cut days of wasted time — by automating most of the boring stuff no one has time to do anyway," said Paradox President and Chief Product Officer Adam Godson. "Our goal was to make automation feel like we were putting a recruiter in every location, for every hiring manager. That's the real magic — an experience driven by a conversational assistant, who works 24 hours a day, anywhere in the world to get hiring work done, instantly." With conversational experiences at the core of everything: Hiring managers can quickly open and post jobs with a few taps in a mobile app Candidates can apply to jobs in minutes, all via text or chat Screening for minimum job requirements can be completely automated Interviews can be scheduled (or rescheduled) instantly with qualified candidates Automated reminders can be sent to drive significantly higher show rates Reminders can automatically be sent when a candidate needs to complete other steps in the process — like a background check or assessment, or paperwork and onboarding tasks ahead of their first day For organizations already leveraging a large enterprise ATS — like SAP SuccessFactors or Workday — Paradox clients can keep that ATS and add Paradox on top. This allows clients using these systems to modernize and streamline the process for high-volume roles without undergoing a massive lift and shift. The result is a full transformation of the high-volume hiring process but fully integrated into the existing system of record. "Our job is to help our clients solve their biggest challenges — in whatever shape that takes," said Matos. "Often, that means layering Paradox on top of the existing HCM or ATS. We're fortunate to have great partnerships and relationships with many of the large ERP and HCM players in this space, and that allows us to deliver solutions that solve our clients' sharpest pain, often with very clear, immediate ROI." Driving Tangible Results for High-Volume Employers Of course, building the technology is one thing. Deploying it at scale to drive real business results is another challenge. But that's where Paradox has made its biggest impact. And not just with the bottom-line, but with the actual people using the product every day. "It's just the convenience of it — you don't have to go to a computer or even be at work to see that an interview's been scheduled or a candidate's accepted an offer," said Johnny Courtemash, Training Director for Starcorp, which owns and operates 150 Carl's Jr. and Hardee's restaurants. "The time that it's saving our company is amazing." Several other large enterprise clients have seen similar results. Since implementing Paradox's, clients across a wide range of industries have seen dramatic improvement in candidate conversion, time-to-hire, operational efficiency, and candidate satisfaction, including: Reducing the time from application to interview scheduled from days to minutes Increasing application flow, with a 99% candidate satisfaction rate Cutting time-to-hire by more than half to fill open roles faster Madeline Laurano, founder of Aptitude Research, a research-based analyst and advisory firm focused on how changes in technology are transforming today's organizations, said Paradox's launch signals a new wave in the industry. "There's so much focus on ChatGPT and what it might do for recruiting and HR, but Paradox is already there — and it's been leading that charge for years," Laurano said. "There's so much about this industry that requires deep domain knowledge and the Paradox team has it. They're full of people with real passion for recruiting and HR, they exist to serve their clients, and they have innovation in their DNA. This is a big step forward for our industry — and I couldn't be more excited to see how they shape it." About Paradox Launched in 2016, Paradox is the conversational recruiting platform behind the world's first Conversational ATS. Serving clients like Unilever, CVS Health, Amazon, L'Oreal, Nestle, and General Motors, Paradox is helping recruiters and hiring managers save hours every day on manual tasks like candidate screening, interview scheduling, and reminders, while delivering the world's best, most frictionless candidate experience. Paradox has won numerous awards, including Human Resource Executive's Best HR Product of 2019, 2021, and 2022, and consecutive honors in 2020, 2021, and 2022 as one of Forbes Top Startup Employers. To learn more about Paradox's product, visit www.paradox.ai. To explore open opportunities on its team, visit careers.paradox.ai.

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EMPLOYEE EXPERIENCE, EMPLOYEE BENEFITS

Proliant and Schoox Partner to Enhance the Employee Experience

PRweb | March 21, 2023

Learning management and talent development software provider Schoox has formed a new partnership with Proliant, a leader in HR and payroll solutions used by more 5,000 companies nationwide. This collaboration empowers customers to pair Proliant’s solutions to simplify their payroll and HR processes with Schoox to deliver onboarding, development, and compliance training. Together these leading solution providers deliver all the critical people tools organizations need to succeed. “Schoox has an excellent reputation and very high customer satisfaction ratings,” said Ken Clayton, Chief Revenue Officer, Proliant. “We are excited to welcome them to our network of partners.” “Proliant offers one of the best on-demand pay solutions in the industry," said Lefteris Ntouanoglou, founder and CEO of Schoox. “We’re thrilled to partner with them and provide our customers with the ability to streamline their employees’ experience.” About Proliant At Proliant, our mission is to ensure our clients have the tools and excellent service they need to continue growing. We do this by providing industry-leading human capital and payroll solutions that streamline processes, improve accuracy, and ensure compliance. We've tailored our service model for maximum client satisfaction with high-touch, single-point-of-contact service that sets us apart from our competition. Learn more at https://www.proliant.com/. About Schoox Schoox is workplace learning software with a people-first twist. People aren’t cogs, and Schoox was designed for how humans actually learn. We keep learners curious by letting you deliver more kinds of content wherever they are, from the front line to the corporate office. And by making learning easy, accessible, rewarding, and fun, we help you get everyone more excited about their career development. Learners can “up” their skills, grow on the job, and get more done—and you can measure the impact of their awesome accomplishments. Schoox powers people-focused learning experiences organizations around the world, including Subway, Celebrity Cruises, Phillips 66, and Sonesta Hotels. Learn more at schoox.com.

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EMPLOYEE EXPERIENCE, PAYROLL

Melita Group Launches Suite of Turnkey HR, Benefits, and Payroll Service Packages

Melita Group | October 07, 2014

Melita Group, a leading Benefits and HR Services company, announced today the expansion of its services portfolio with three new turnkey service packages BenefitsComplete™, HRComplete™ and HRStrategy™. The new suite of products will help small and mid-sized businesses manage their critically important, but labor intensive HR, Benefits and Payroll functions while enabling Human Resources to become a strategic force driving their business growth. Taking a modern approach, Melita provides the market with a compelling combination of technology and personalized expert services, the optimal balance of the key components necessary to manage the new complex world of HR, Benefits & Payroll. In this newly announced services portfolio, Melita’s team of HR and employee benefit experts act as the customer’s HR and/or Benefits departments, taking over time-consuming tasks and building a foundation for growth and results. “Today’s CEOs and business leaders understand the impact of investing in their people and that starts with building a scalable infrastructure. There is a void in the small and mid-market for a comprehensive, flexible, affordable, high quality solution for outsourcing HR, Benefits and Payroll,” said Paul Mifsud, President & CEO of Melita Group. “We are excited to bring our unique solutions to the market to address this void and help our clients grow and prosper.” Similar to PEOs, Melita’s services are complete and turnkey. But unlike PEOs, Melita’s packages are not one-size-fits-all in that the services are tailored to the specific needs of the client. As the client’s business grows, the package is adaptable to allow for a smooth transition when the client hires their own HR team. Melita’s team includes highly accomplished HR executives who work directly with CEOs to help chart a strategic HR road map for growth that aligns with the company’s goals. This approach allows Melita to provide Fortune 500-like resources and expertise to the small and mid-sized market at an affordable cost. Need for Technology Enabled Personalized Services in HR Industry “Self-serve secure access to critical information from any place, using any device at any time is a requirement for today’s tech-savvy businesses,” said Sathyan Iyengar, CTO of Melita Group. “User experience is paramount for Melita and using the latest cloud-based SaaS technologies, Melita’s new suite of services provides both employees and employers with instant access to the latest Benefits and HR information with easy-to-use dashboards, alerts and reports through a convenient web portal.” The newly announced Melita suite of services BenefitsComplete™, HRComplete™ and HRStrategy™ is available starting today. All of these services share a common principle: to help Melita’s clients succeed by innovating, serving, and supporting their Human Resources and Employee Benefits needs. BenefitsComplete™ is an all-in-one benefits solution, combining the perfect blend of expert advice, robust technology, and hands-on support to elevate the customer’s benefits program to the next level, all without an increase to the budget. HRComplete™ is a fully outsourced HR, Benefits and Payroll solution designed to fit the client’s unique needs. Melita’s management of the key administrative functions contributes to the customer’s ability to compete for top talent, protect the business from risk, and better serve employees. HRStrategy™ builds on the solid foundation of HRComplete with the addition of an executive-level HR/Business Advisor to work with the C-Suite to develop a comprehensive HR strategy to set the Client’s business on a path for enduring success. When HR becomes a strategic force driving the business, there’s no limit to what companies can achieve. With the help of Melita’s team of experts, customers can attract top talent, build an environment in which employees can thrive and focus on what matters most. About Melita Group Founded in 1993, Melita is a leading Benefits & HR Services company, serving and building lasting relationships with Northern California employers across all industries and company sizes. With over 300 active customers, and a reputation for integrity and service excellence, the company has been helping clients succeed by innovating, serving, and supporting their Human Resources and Employee Benefits needs. For more information about Melita Group, please visit www.melitagroup.com.

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