A Short Guide to Enhancing People Skills at Work

Shefali Vasave | January 19, 2022 | 276 views

People skills in the workplace are often overlooked in favor of more technical skills. But, to be successful in any environment, you need to have people skills. Many employers require their employees to have people or soft skills, especially in customer service, retail, and hospitality. And yet, having the skills to deal with people effectively is handy no matter where you work.

When it comes to human resources, people skills are the number one requirement. It makes sense, since you are dealing with the people part of an organization and must manage people one on one and in groups.

There is no doubt that developing people’s skills is essential for career success. Not only do they make the workplace more enjoyable, but they also help you get ahead. It's not only about being a nice person or having a warm personality. The skills that help you manage your colleagues and work environment are precious. Every organization must focus on how to improve people's skills in the workplace.

“It's not just about the hard skills that workers need, it's the soft skills.”

- Vanessa Tierney, CEO at Abodoo
Here’s a list of a few of the skills to improve on at work and that everyone must develop.


Being a Better Listener

There is no such thing as a perfect listener. It's important to understand that everyone has different strengths and weaknesses in listening and dealing with people in general. To become a better listener at work, you should actively focus on what your co-workers are saying and not just wait for them to finish before you speak again. You also need to give your full attention when they are speaking and avoid getting distracted by your phone or anything else that’s going on around you. Here are some quick tips you can put to use today:
  • Make eye contact with the speaker
  • Avoid interrupting the speaker
  • Use "I" statements
  • Refrain from judgments
  • Ask questions to clarify the speaker's meaning
  • Summarize what you understand from the speaker

Being a good listener is one of the most practical people management skills. When you demonstrate that you don’t just hear people’s responses but have a relevant response in the form of feedback, constructive criticism, or even acknowledgment, it can do wonders for your career arc.


Showing More Enthusiasm in Sharing Interests with Your Colleagues

It can be challenging to start a conversation with your coworkers. This is especially true if you are new or do not spend much time outside of work with them. But that is all the more reason to ask questions, get clarity on the work process, and be an effective team member.

One of the most proven ways to connect with someone is to genuinely listen to them talk about their interests. It is also an instant ice-breaker. It’s essential to show your colleagues that you are attentive to what they say. This is how you can do it:
  • Ask your colleagues about their interests and hobbies
  • Try to find common interests you share
  • Smile when you talk about their interests

Ask them more questions about how they got into what they like, whom they learned it from and how they maintain their interests.

It is very easy to show enthusiasm when sharing interests with your colleagues. Some people think that the best way to break the ice is by asking a question. But, if you want to start a productive conversation, it may be more beneficial to ask a lighthearted question instead.

It could be as simple as asking them what they are reading, listening to, or who they follow on social media. Talk about your interests and share some of the things you like doing outside of work. Building conversations in this manner is a simple way to improve people’s skills at work.


Asking for Feedback from Your Co-workers

The ability to ask for feedback from your coworkers is one of the most of the many good people skills to have to succeed in your career. It’s one of the most underrated people skills. When you ask for feedback, you acknowledge that you have much to learn and that your coworkers have much to teach you. It’s a valued trait that can instantly boost your professional reputation.

An excellent way to ask for feedback is to have a specific question in mind, such as “What do you think I could do better?” or “What can I do differently that would make your job easier?”. These questions will focus on the feedback you get and provide you with specific information on how to improve your skills.

The best way to ask for feedback is to ask! You can prepare questions ahead of time or come up with them on the fly. Ask coworkers individually if they have time or create a meeting with them.


Identifying Appropriate Topics of Conversation

One of the ways to engage your coworkers and improve people skills is to lead interesting conversations. However, the topics you choose should be appropriate for the work setting and enhance your workplace discussions.

There are many ways to use your creativity to generate conversation starters. For example, you can use a poll for a group, do a "show of hands," or ask an open-ended question such as "What is the most important thing in your life?"

You must be able to identify appropriate topics of conversation, but it is also important to know what to avoid. You want to make sure that you’re not talking about sensitive subjects and making people feel uncomfortable or embarrassed. Some don’ts include:
  • Avoiding sensitive and personal topics
  • Avoiding confrontations over political topics
  • Avoiding gossip or sharing confidential information
  • Sticking to ‘safe’ topics like current affairs, popular culture, interests, lifestyle and wellness topics


Actively Listen During Meetings

Being an active listener during meetings starts way before the meeting. Knowing the agenda of the meeting and the goals of those attending is an important start. Active listening is different from just sitting and waiting for someone to talk, it involves paying attention and responding with body language cues. It is also one of the most handy work skills to improve on if you are looking to build leadership qualities.

Some good ways to actively listen are: repeating what the speaker said in your own words, asking clarifying questions, giving feedback on the speaker’s opinions or ideas.


In a Nutshell

An organization with powerful people skills is a force to reckon with. Businesses are based on interpersonal relationships shared across teams, divisions, vendors, and stakeholders. The skills mentioned above are just some of the work skills that need to be improved, and they can be improved with just a little practice and training. Whether you are an employer or an employee, managing people is a valuable ability. It is what defines the relationships you have with your colleagues and leaders.


Frequently Asked Questions


What are some tasks where people need to have strong people skills?

If you’re in a customer-facing industry, then answering the phone, helping customers find what they need, and talking with coworkers are just some of the daily tasks that will require you to have effective people management skills.


Does a person's personality affect how well they perform in a job that requires strong people skills?

Strong people skills are required in many jobs. However, many people have shy personalities and feel uncomfortable speaking to others. Personalities do not affect how well a person performs in a job but developing people’s skills can ensure a growing career.


What are some of the most important skills people have in their jobs?

Some of the most important skills to improve at work are working well with others, staying calm under pressure, and the ability to think quickly.

Spotlight

StratEx Partners

We are an HR service company that enables organizations to untether themselves from the highly manual aspects of the employee life cycle by providing game-changing software, as well as provide them sleep at night insurance by ensuring they maintain compliancy with the ever-changing labor law landscape, and we provide practical HR support for companies who want us to “manage” the HR function.

OTHER ARTICLES
HR STRATEGY

Listen and act: how to get employee experience management right

Article | June 7, 2022

As the science behind employee engagement evolves, it’s become clear just how much businesses can gain from a happy and involved workforce. From improved performance, to reduced attrition, increased revenue and even a better customer experience, employee engagement is at the heart of business growth. Given these benefits, it’s no surprise that the role of HR departments is moving beyond just managing people and towards managing experiences.

Read More
WORKFORCE MANAGEMENT, HR STRATEGY

5 Things HR Can Do To Improve Employee Output

Article | December 7, 2022

Employees are companies most valuable asset – Without the talent, knowledge and expertise those employed bring to an organisation, it’s safe to say that the business world would be a very different landscape. Human Resources is often held responsible for owning the employee value strategy, where we’re now embracing tremendous improvements in how the value that employees bring, can be achieved. Here we’ll explore how data analysis, learning & development, employee engagement, 360 feedback and flexibility all offer a significant opportunity to improve employee output within every organisation in 2020.

Read More
TALENT ACQUISITION, HR STRATEGY

6 Reasons To Invest In Employee Onboarding In Your Organization

Article | August 24, 2022

You never get a second chance to make a first impression. This holds particularly true when it comes to employee onboarding. It's a new hire's introduction to the organization and the experience has a significant impact on employee retention. Unfortunately, that's why it's rare to see many employees with years of tenure. Research by Future Workplace found that 91% of Millennials expect to stay in a job for less than 3 years. Companies lose 25% of all new employees within the first year, according to SHRM, but almost 70% of employees are more likely to stay with a company for 3 years if they experienced great onboarding.

Read More

Great training is key to creating a positive employee experience

Article | February 10, 2020

You’d love to have employees working for you who are the type that always want to learn new things and grow, right? Right. Engaged employees spend more of their time working to improve their performance through training and development. They are the type of workers every company wants, and they expect their employers to create a positive experience for them by matching their ambition with effective training. For firms and HR professionals trying to create a positive employee experience, it’s essential that your team of in-house trainers is ready to lead the way.

Read More

Spotlight

StratEx Partners

We are an HR service company that enables organizations to untether themselves from the highly manual aspects of the employee life cycle by providing game-changing software, as well as provide them sleep at night insurance by ensuring they maintain compliancy with the ever-changing labor law landscape, and we provide practical HR support for companies who want us to “manage” the HR function.

Related News

WORKFORCE MANAGEMENT, HR STRATEGY

Reejig Launches World’s First AI-driven Work Ontology™

PRweb | May 02, 2023

Today at the UNLEASH America conference, Reejig, the global leader in workforce intelligence, announced its new Work Ontology™, which unbundles traditional job architectures to atomized components such as skills required, tasks and task adjacency, requirements, and time allocated. Reejig customers can now achieve their workforce optimization goals with personalized, actionable, real-time insights that support the redistribution of work to the most efficient and innovative resources, embrace emerging work technologies and automation, and match their employees, candidates and contractors to meaningful careers. “The world is going through an enormous paradigm shift in the way that we traditionally have organized around jobs and employees. Not only are employers having to respond and adjust to new ways of working since the pandemic, but they also must consider how to integrate rapidly-evolving technologies like artificial intelligence into their workforce strategies,” Reejig CEO and co-founder Siobhan Savage said. As work evolves into a combination of jobs, projects, and gigs, companies must have the tools to unbundle work and optimize the allocation of tasks to workers, including full-time, part-time, gig, internal and external talent, and bots powered by generative AI. In a new report, Goldman Sachs’ economists estimate that roughly two-thirds of U.S. occupations are exposed to some degree of automation by AI. Of those occupations that are exposed, roughly a quarter to as much as half of their workload could be replaced. But not all that automated work will translate into layoffs. According to the report, “Although the impact of AI on the labor market is likely to be significant, most jobs and industries are only partially exposed to automation and are thus more likely to be complemented rather than substituted by AI.” The Reejig Work Ontology addresses the limitations of traditional workforce operating systems, which have long been based on job titles and jobholders, lacking visibility into the true skills and potential of their employees. It is responsive and dynamic by nature, continuously extracting and inferring from the most comprehensive set of data in the industry to create highly intelligent common language and insights around each unique organization’s work. “The power of a dynamic, three-dimensional skills ontology has empowered our customers to do some amazing things,” said Reejig Chief Customer Officer and Founder Mike Reed. “But now that we can support organizations to break down and decode jobs into atom-like tasks and molecule-like projects, matched with a similar understanding of their peoples’ skills we have closed a cumbersome gap on the journey to organizational agility.” The Reejig Work Ontology, when used alongside the Reejig Skills Ontology, enables organizations to: Gain 100% visibility of their workforce's skills and potential Understand all the work that exist within the organization and the requirements for success Break down work into skills required, tasks, requirements, and time allocated Efficiently allocate work to alternative workers, contractors, alumni, or bots Embrace workforce automation and unlock workforce agility and optimization at scale By understanding the relationships between detailed job components and people’s competences, experience, education, passions and preferences, Reejig’s central nervous system empowers organizations to achieve groundbreaking business results, including: Greater workforce agility: Deconstructing jobs allows for more flexible and adaptive work arrangements, enabling organizations to quickly adjust to changing market conditions and take advantage of new opportunities. Increased productivity: Having a detailed view of complex tasks into smaller, more manageable pieces, workers can focus on the areas where they excel, leading to higher-quality output and faster completion times. Enhanced employee engagement: Giving employees more control over their work and providing them with the opportunity to work on a wider variety of tasks can increase their engagement and job satisfaction, and, in turn, reduces turnover rates and builds company loyalty. Cost savings: A detailed and relational view of work and skills across the organization helps eliminate unnecessary roles or functions and reduce inefficiencies and redundancies. The Reejig central nervous system is powered by the world's first independently audited Ethical AI. Its algorithms and models are compliant with global regulations on equal opportunity, anti-discrimination, anti-bias, and human rights — meaning all recommendations are based solely on skills and potential — not personal characteristics. Each customer's unique workforce intelligence delivers gender-balanced shortlists, diversity signals on candidates so you can hire and mobilize talent inclusively and fairly. “We really saw a need from business leaders to have a actionable and achievable pathway into this future way of thinking — one that not only reduced administrative burden for their operations and people teams, but also one that they can trust will help make the most ethically sound decisions and build a world-class experience for their people.” Savage said. About Reejig Reejig is the leading global provider of workforce intelligence solutions. Using audited Ethical Talent AI, the company helps organizations manage their talent more effectively and create a world with Zero Wasted Potential™ in people, business, and society. Reejig's proprietary Talent Intent™ model uses artificial intelligence to analyze and predict an individual's career goals, potential, and preferences. Reejig's workforce intelligence platform drives value across an organization's full HR technology stack, seamlessly integrating with other HCM systems and nudging employees to action in the flow of work. Reejig is trusted by some of the world's leading global enterprises, including KPMG, Lendlease, Reckitt, Grab, AWS, Allianz and more.

Read More

HR STRATEGY, EMPLOYEE BENEFITS

Indeavor Significantly Improves Workforce Planning for Enterprises with New Labor Demand Planning Solution

Globenewswire | May 26, 2023

Indeavor, industry leader in People Operations & Workforce Management, today announced the launch of its Labor Demand Planning software, which enables large enterprises with a 24-hour shift-driven workforce to integrate their ERP and Workforce Management systems at a global scale. This is a first-of-its-kind solution that has the ability to address very complex labor and demand planning situations at scale. By reducing the time spent by demand planners in the system and eliminating the need for manual demands through automation, Indeavor's Labor Demand Planning solution directly aligns organizations' ERP systems, leaving no room for human error, and improving labor alignment for the production scheduled to the labor that is required. One of the key features of Indeavor's new solution is its integration with ERP systems. The ability for ERP systems to send raw data directly to Indeavor, and for Indeavor's functionality to translate that information into the correct labor requirements significantly improves the end-to-end operational experience. "We're thrilled to bring our Labor Demand Planning solution to organizations with complex production planning processes who need real-time workforce alignment and communication," said Brandon Schwarz, CEO of Indeavor. "This is a solution that has been researched and built over years of first hand experience and partnership with our customer base and allows these same organizations to seamlessly address complex labor and demand planning situations at scale. By integrating workforce management with ERP systems, we can significantly reduce the need for manual labor planning, improve productivity and create a delightful user experience for our partners and customers." The Labor Demand Planning software is part of Indeavor's comprehensive suite of workforce management software solutions, designed to help organizations streamline their operations and optimize their workforce. The software is currently being leveraged by enterprise customers, and will be generally available May 23, 2023. About Indeavor Indeavor is the leading 24-hour people operations and workforce management platform. It offers the full breadth of solutions required to fully optimize your 24-hour shift workforce. Further, Indeavor solutions have the depth to achieve best-in-class performance. The People Operations platform enables large organizations around the world in the manufacturing, energy production, public service (government), consumer packaged goods, and other complex/dynamic environments with employee scheduling and absence management solutions. By handling complexity through advanced automation, Indeavor ensures customers have the right person, in the right place, at the right time.

Read More

COMPENSATION MANAGEMENT, PAYROLL

Nium enhances global payroll payments solution, offers transparent Foreign Exchange (FX) rates for more predictable payroll

PRnewswire | June 01, 2023

Nium, the leader in real-time global payments, has enhanced its market-leading payroll payments solution to support the complex needs of payroll platforms worldwide. Nium's payroll solution simplifies global growth for a majority of payroll platforms, including Panther, a provider of global employment, payroll, benefits, and contractor software that can be integrated with an HR tech stack. In addition to expanded network and currency coverage in Canada, Africa, Middle East, Latin America, and Asia Pacific, new enhancements to this offering include: Foreign Exchange (FX) Transparency: Allows for end-to-end FX control, which includes transparent costs with a single clear FX markup and one low per-transaction fee to help manage costs at scale. With this, clients can schedule bulk conversion for ease and control, lock FX rates to manage FX fluctuation, and configure fees at the customer level for flexibility; Beneficiary Pre-screen and Confirmation of Payee: Minimizes potential returns with verified payee information and keeps the payment process quick and smooth; Scheduled Payouts: Enables clients to disburse payments to their workforce on a certain date. Provides predictability to their clients' employees on when to expect to receive their salary payouts; Direct Debit in the US, UK, and EU: Provides the ability for platform clients to pull funds from their customers' primary bank accounts into their Nium wallet to fund payroll payouts, this improves cash flows and reduces friction. The global payroll outsourcing market was pegged at $9.9 billion in 2021, according to U.S.-based Allied Market Research. Growing at a CAGR of 7.2% from 2022 to 2031, the market is expected to reach $19.5 billion – making it one of the largest and fastest growing opportunities in global payments. The need to hire at scale across borders is rapidly becoming a key competition for companies. But, adding remote workers adds significant cost and complexity to payroll operations, simplified by the growing number of third-party payroll platforms. Specifically, 80% of companies believe that transparent foreign exchange rates are important for payroll providers. By making Nium's fees transparent, its clients can have more control over their finances. "Global payroll is complex," says Robin Gandhi, CPO of Nium. "Every country has different regulations, including tax laws, employment laws and data privacy laws which make the compliance process tricky, and that's what payroll platforms do best. However, getting money to every employee or contractor on payday in their preferred account, on-time, and across multiple geographies is not easy. With our global payments network and payroll specific functionality, we make payroll seamless, so platforms don't have to worry about the technical and legal lift to send money across the world knowing that their employees will have access to funds when they need them." "We trust Nium to move funds reliably, quickly, and compliantly around the world and across different corridors," said Matt Redler, CEO and Co-founder of Panther. "We consider their payroll solution a trusted component of our engine. Specifically, their transparent FX capabilities allow us to price our FX revenue stream in a competitive way. We're excited about Nium's payroll enhancements and our continued partnership." Nium's payroll solution goes beyond the ordinary, offering a comprehensive suite of products to empower global payroll platforms and businesses to seamlessly onboard, transact and manage payroll for employees and contractors worldwide, including competitive FX, built-in compliance, real-time payments, security offerings, zero-deduction wire transfers, and multiple market coverage. However, the company understands that payroll is not merely a transactional process; it is mission critical money movement that holds the power to impact lives and it's important to have a partner businesses can trust. By leveraging Nium's global payment platform, platforms and businesses can put their trust in Nium while they focus on growing globally with improved operational efficiency and exceptional customer experience. About Nium Nium, the leader in real-time global payments, was founded on the mission to deliver the global payments infrastructure of tomorrow, today. With the onset of the on-demand economy, its payments infrastructure is shaping how banks, fintechs, and businesses everywhere collect, convert, and disburse funds instantly across borders. Its payout network supports 100 currencies and spans 190+ countries, 100 of which in real-time. Funds can be disbursed to accounts, wallets, and cards and collected locally in 35 markets. Nium's growing card issuance business is already available in 34 countries. Nium holds regulatory licenses and authorizations in more than 40 countries, enabling seamless onboarding, rapid integration, and compliance – independent of geography. The company is co-headquartered in San Francisco and Singapore, with regional offices in London, Amsterdam, Hong Kong, Mumbai, Bengaluru, and Chennai.

Read More

WORKFORCE MANAGEMENT, HR STRATEGY

Reejig Launches World’s First AI-driven Work Ontology™

PRweb | May 02, 2023

Today at the UNLEASH America conference, Reejig, the global leader in workforce intelligence, announced its new Work Ontology™, which unbundles traditional job architectures to atomized components such as skills required, tasks and task adjacency, requirements, and time allocated. Reejig customers can now achieve their workforce optimization goals with personalized, actionable, real-time insights that support the redistribution of work to the most efficient and innovative resources, embrace emerging work technologies and automation, and match their employees, candidates and contractors to meaningful careers. “The world is going through an enormous paradigm shift in the way that we traditionally have organized around jobs and employees. Not only are employers having to respond and adjust to new ways of working since the pandemic, but they also must consider how to integrate rapidly-evolving technologies like artificial intelligence into their workforce strategies,” Reejig CEO and co-founder Siobhan Savage said. As work evolves into a combination of jobs, projects, and gigs, companies must have the tools to unbundle work and optimize the allocation of tasks to workers, including full-time, part-time, gig, internal and external talent, and bots powered by generative AI. In a new report, Goldman Sachs’ economists estimate that roughly two-thirds of U.S. occupations are exposed to some degree of automation by AI. Of those occupations that are exposed, roughly a quarter to as much as half of their workload could be replaced. But not all that automated work will translate into layoffs. According to the report, “Although the impact of AI on the labor market is likely to be significant, most jobs and industries are only partially exposed to automation and are thus more likely to be complemented rather than substituted by AI.” The Reejig Work Ontology addresses the limitations of traditional workforce operating systems, which have long been based on job titles and jobholders, lacking visibility into the true skills and potential of their employees. It is responsive and dynamic by nature, continuously extracting and inferring from the most comprehensive set of data in the industry to create highly intelligent common language and insights around each unique organization’s work. “The power of a dynamic, three-dimensional skills ontology has empowered our customers to do some amazing things,” said Reejig Chief Customer Officer and Founder Mike Reed. “But now that we can support organizations to break down and decode jobs into atom-like tasks and molecule-like projects, matched with a similar understanding of their peoples’ skills we have closed a cumbersome gap on the journey to organizational agility.” The Reejig Work Ontology, when used alongside the Reejig Skills Ontology, enables organizations to: Gain 100% visibility of their workforce's skills and potential Understand all the work that exist within the organization and the requirements for success Break down work into skills required, tasks, requirements, and time allocated Efficiently allocate work to alternative workers, contractors, alumni, or bots Embrace workforce automation and unlock workforce agility and optimization at scale By understanding the relationships between detailed job components and people’s competences, experience, education, passions and preferences, Reejig’s central nervous system empowers organizations to achieve groundbreaking business results, including: Greater workforce agility: Deconstructing jobs allows for more flexible and adaptive work arrangements, enabling organizations to quickly adjust to changing market conditions and take advantage of new opportunities. Increased productivity: Having a detailed view of complex tasks into smaller, more manageable pieces, workers can focus on the areas where they excel, leading to higher-quality output and faster completion times. Enhanced employee engagement: Giving employees more control over their work and providing them with the opportunity to work on a wider variety of tasks can increase their engagement and job satisfaction, and, in turn, reduces turnover rates and builds company loyalty. Cost savings: A detailed and relational view of work and skills across the organization helps eliminate unnecessary roles or functions and reduce inefficiencies and redundancies. The Reejig central nervous system is powered by the world's first independently audited Ethical AI. Its algorithms and models are compliant with global regulations on equal opportunity, anti-discrimination, anti-bias, and human rights — meaning all recommendations are based solely on skills and potential — not personal characteristics. Each customer's unique workforce intelligence delivers gender-balanced shortlists, diversity signals on candidates so you can hire and mobilize talent inclusively and fairly. “We really saw a need from business leaders to have a actionable and achievable pathway into this future way of thinking — one that not only reduced administrative burden for their operations and people teams, but also one that they can trust will help make the most ethically sound decisions and build a world-class experience for their people.” Savage said. About Reejig Reejig is the leading global provider of workforce intelligence solutions. Using audited Ethical Talent AI, the company helps organizations manage their talent more effectively and create a world with Zero Wasted Potential™ in people, business, and society. Reejig's proprietary Talent Intent™ model uses artificial intelligence to analyze and predict an individual's career goals, potential, and preferences. Reejig's workforce intelligence platform drives value across an organization's full HR technology stack, seamlessly integrating with other HCM systems and nudging employees to action in the flow of work. Reejig is trusted by some of the world's leading global enterprises, including KPMG, Lendlease, Reckitt, Grab, AWS, Allianz and more.

Read More

HR STRATEGY, EMPLOYEE BENEFITS

Indeavor Significantly Improves Workforce Planning for Enterprises with New Labor Demand Planning Solution

Globenewswire | May 26, 2023

Indeavor, industry leader in People Operations & Workforce Management, today announced the launch of its Labor Demand Planning software, which enables large enterprises with a 24-hour shift-driven workforce to integrate their ERP and Workforce Management systems at a global scale. This is a first-of-its-kind solution that has the ability to address very complex labor and demand planning situations at scale. By reducing the time spent by demand planners in the system and eliminating the need for manual demands through automation, Indeavor's Labor Demand Planning solution directly aligns organizations' ERP systems, leaving no room for human error, and improving labor alignment for the production scheduled to the labor that is required. One of the key features of Indeavor's new solution is its integration with ERP systems. The ability for ERP systems to send raw data directly to Indeavor, and for Indeavor's functionality to translate that information into the correct labor requirements significantly improves the end-to-end operational experience. "We're thrilled to bring our Labor Demand Planning solution to organizations with complex production planning processes who need real-time workforce alignment and communication," said Brandon Schwarz, CEO of Indeavor. "This is a solution that has been researched and built over years of first hand experience and partnership with our customer base and allows these same organizations to seamlessly address complex labor and demand planning situations at scale. By integrating workforce management with ERP systems, we can significantly reduce the need for manual labor planning, improve productivity and create a delightful user experience for our partners and customers." The Labor Demand Planning software is part of Indeavor's comprehensive suite of workforce management software solutions, designed to help organizations streamline their operations and optimize their workforce. The software is currently being leveraged by enterprise customers, and will be generally available May 23, 2023. About Indeavor Indeavor is the leading 24-hour people operations and workforce management platform. It offers the full breadth of solutions required to fully optimize your 24-hour shift workforce. Further, Indeavor solutions have the depth to achieve best-in-class performance. The People Operations platform enables large organizations around the world in the manufacturing, energy production, public service (government), consumer packaged goods, and other complex/dynamic environments with employee scheduling and absence management solutions. By handling complexity through advanced automation, Indeavor ensures customers have the right person, in the right place, at the right time.

Read More

COMPENSATION MANAGEMENT, PAYROLL

Nium enhances global payroll payments solution, offers transparent Foreign Exchange (FX) rates for more predictable payroll

PRnewswire | June 01, 2023

Nium, the leader in real-time global payments, has enhanced its market-leading payroll payments solution to support the complex needs of payroll platforms worldwide. Nium's payroll solution simplifies global growth for a majority of payroll platforms, including Panther, a provider of global employment, payroll, benefits, and contractor software that can be integrated with an HR tech stack. In addition to expanded network and currency coverage in Canada, Africa, Middle East, Latin America, and Asia Pacific, new enhancements to this offering include: Foreign Exchange (FX) Transparency: Allows for end-to-end FX control, which includes transparent costs with a single clear FX markup and one low per-transaction fee to help manage costs at scale. With this, clients can schedule bulk conversion for ease and control, lock FX rates to manage FX fluctuation, and configure fees at the customer level for flexibility; Beneficiary Pre-screen and Confirmation of Payee: Minimizes potential returns with verified payee information and keeps the payment process quick and smooth; Scheduled Payouts: Enables clients to disburse payments to their workforce on a certain date. Provides predictability to their clients' employees on when to expect to receive their salary payouts; Direct Debit in the US, UK, and EU: Provides the ability for platform clients to pull funds from their customers' primary bank accounts into their Nium wallet to fund payroll payouts, this improves cash flows and reduces friction. The global payroll outsourcing market was pegged at $9.9 billion in 2021, according to U.S.-based Allied Market Research. Growing at a CAGR of 7.2% from 2022 to 2031, the market is expected to reach $19.5 billion – making it one of the largest and fastest growing opportunities in global payments. The need to hire at scale across borders is rapidly becoming a key competition for companies. But, adding remote workers adds significant cost and complexity to payroll operations, simplified by the growing number of third-party payroll platforms. Specifically, 80% of companies believe that transparent foreign exchange rates are important for payroll providers. By making Nium's fees transparent, its clients can have more control over their finances. "Global payroll is complex," says Robin Gandhi, CPO of Nium. "Every country has different regulations, including tax laws, employment laws and data privacy laws which make the compliance process tricky, and that's what payroll platforms do best. However, getting money to every employee or contractor on payday in their preferred account, on-time, and across multiple geographies is not easy. With our global payments network and payroll specific functionality, we make payroll seamless, so platforms don't have to worry about the technical and legal lift to send money across the world knowing that their employees will have access to funds when they need them." "We trust Nium to move funds reliably, quickly, and compliantly around the world and across different corridors," said Matt Redler, CEO and Co-founder of Panther. "We consider their payroll solution a trusted component of our engine. Specifically, their transparent FX capabilities allow us to price our FX revenue stream in a competitive way. We're excited about Nium's payroll enhancements and our continued partnership." Nium's payroll solution goes beyond the ordinary, offering a comprehensive suite of products to empower global payroll platforms and businesses to seamlessly onboard, transact and manage payroll for employees and contractors worldwide, including competitive FX, built-in compliance, real-time payments, security offerings, zero-deduction wire transfers, and multiple market coverage. However, the company understands that payroll is not merely a transactional process; it is mission critical money movement that holds the power to impact lives and it's important to have a partner businesses can trust. By leveraging Nium's global payment platform, platforms and businesses can put their trust in Nium while they focus on growing globally with improved operational efficiency and exceptional customer experience. About Nium Nium, the leader in real-time global payments, was founded on the mission to deliver the global payments infrastructure of tomorrow, today. With the onset of the on-demand economy, its payments infrastructure is shaping how banks, fintechs, and businesses everywhere collect, convert, and disburse funds instantly across borders. Its payout network supports 100 currencies and spans 190+ countries, 100 of which in real-time. Funds can be disbursed to accounts, wallets, and cards and collected locally in 35 markets. Nium's growing card issuance business is already available in 34 countries. Nium holds regulatory licenses and authorizations in more than 40 countries, enabling seamless onboarding, rapid integration, and compliance – independent of geography. The company is co-headquartered in San Francisco and Singapore, with regional offices in London, Amsterdam, Hong Kong, Mumbai, Bengaluru, and Chennai.

Read More

Events