Home > Resources > Articles > Building HR Credibility Takes More Than Snap Answers And Quick Judgments

Building HR Credibility Takes More Than Snap Answers And Quick Judgments

RONALD THOMAS | April 9, 2016 | 271 views

My view on being credible within the organization means having your HR brand read like this: Competence, trust, transparent, knowledgeable, and strategic. You must inspire confidence to have a single ounce of credibility. People will trust you as an expert to understand the scope of an issue or project, to know the right questions to ask, and to know how to find the answers to those questions. A credible person can be counted on to analyze complex situations, ask intelligent questions, and make good decisions. This person takes a big-picture rather than a myopic view — and a long-term rather than a short-term perspective.

Spotlight

Maintec

Maintec is a specialist technical service provider in the Dutch flexible staffing market and it also operates in Belgium, Germany, Poland, Australia and Portugal. Maintec attributes this position to its extensive local branch network and separate organization for the placement of international workers. This set-up enables the company to place large numbers of technical specialists. In addition to recruiting skilled workers, Maintec is also specialized in training new workers. The so-called Apprenticeship concept was developed for this purpose.

OTHER ARTICLES
Workforce Management, HR Strategy

Listen and act: how to get employee experience management right

Article | December 7, 2022

As the science behind employee engagement evolves, it’s become clear just how much businesses can gain from a happy and involved workforce. From improved performance, to reduced attrition, increased revenue and even a better customer experience, employee engagement is at the heart of business growth. Given these benefits, it’s no surprise that the role of HR departments is moving beyond just managing people and towards managing experiences.

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Recruitment & Retention

5 Things HR Can Do To Improve Employee Output

Article | August 19, 2022

Employees are companies most valuable asset – Without the talent, knowledge and expertise those employed bring to an organisation, it’s safe to say that the business world would be a very different landscape. Human Resources is often held responsible for owning the employee value strategy, where we’re now embracing tremendous improvements in how the value that employees bring, can be achieved. Here we’ll explore how data analysis, learning & development, employee engagement, 360 feedback and flexibility all offer a significant opportunity to improve employee output within every organisation in 2020.

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Recruitment & Retention

6 Reasons To Invest In Employee Onboarding In Your Organization

Article | July 14, 2022

You never get a second chance to make a first impression. This holds particularly true when it comes to employee onboarding. It's a new hire's introduction to the organization and the experience has a significant impact on employee retention. Unfortunately, that's why it's rare to see many employees with years of tenure. Research by Future Workplace found that 91% of Millennials expect to stay in a job for less than 3 years. Companies lose 25% of all new employees within the first year, according to SHRM, but almost 70% of employees are more likely to stay with a company for 3 years if they experienced great onboarding.

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Great training is key to creating a positive employee experience

Article | February 10, 2020

You’d love to have employees working for you who are the type that always want to learn new things and grow, right? Right. Engaged employees spend more of their time working to improve their performance through training and development. They are the type of workers every company wants, and they expect their employers to create a positive experience for them by matching their ambition with effective training. For firms and HR professionals trying to create a positive employee experience, it’s essential that your team of in-house trainers is ready to lead the way.

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Workforce Management, HR Strategy

Revisiting 2022 in the HR Space: Tips for Creating a Healthy Workplace

Article | December 7, 2022

As the science behind employee engagement evolves, it’s become clear just how much businesses can gain from a happy and involved workforce. From improved performance, to reduced attrition, increased revenue and even a better customer experience, employee engagement is at the heart of business growth. Given these benefits, it’s no surprise that the role of HR departments is moving beyond just managing people and towards managing experiences.

Read More
Recruitment & Retention

Top 7 Features to Look for in a Recruitment Marketing Platform

Article | August 19, 2022

Employees are companies most valuable asset – Without the talent, knowledge and expertise those employed bring to an organisation, it’s safe to say that the business world would be a very different landscape. Human Resources is often held responsible for owning the employee value strategy, where we’re now embracing tremendous improvements in how the value that employees bring, can be achieved. Here we’ll explore how data analysis, learning & development, employee engagement, 360 feedback and flexibility all offer a significant opportunity to improve employee output within every organisation in 2020.

Read More
Recruitment & Retention

5 Elements to Retain Millennial and Gen Z Employees

Article | July 14, 2022

You never get a second chance to make a first impression. This holds particularly true when it comes to employee onboarding. It's a new hire's introduction to the organization and the experience has a significant impact on employee retention. Unfortunately, that's why it's rare to see many employees with years of tenure. Research by Future Workplace found that 91% of Millennials expect to stay in a job for less than 3 years. Companies lose 25% of all new employees within the first year, according to SHRM, but almost 70% of employees are more likely to stay with a company for 3 years if they experienced great onboarding.

Read More

Great training is key to creating a positive employee experience

Article | February 10, 2020

You’d love to have employees working for you who are the type that always want to learn new things and grow, right? Right. Engaged employees spend more of their time working to improve their performance through training and development. They are the type of workers every company wants, and they expect their employers to create a positive experience for them by matching their ambition with effective training. For firms and HR professionals trying to create a positive employee experience, it’s essential that your team of in-house trainers is ready to lead the way.

Read More
MORE ARTICLES

Spotlight

Maintec

Maintec is a specialist technical service provider in the Dutch flexible staffing market and it also operates in Belgium, Germany, Poland, Australia and Portugal. Maintec attributes this position to its extensive local branch network and separate organization for the placement of international workers. This set-up enables the company to place large numbers of technical specialists. In addition to recruiting skilled workers, Maintec is also specialized in training new workers. The so-called Apprenticeship concept was developed for this purpose.

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Hr Analytics, Workforce Management

Leapsome Unveils New Startup Program to Empower Early-Stage Businesses with Intelligent People Enablement Tools

Businesswire | July 21, 2023

Leapsome, the all-in-one intelligent people enablement platform, today announces the launch of Leapsome for Startups, its new program designed to provide early-stage companies with world-class people enablement tools at an accessible cost. As part of the program, all new customers with fewer than 50 employees will receive a 25% discount on their first Leapsome module for up to three years, while those affiliated with a Leapsome partner will receive a 50% discount. Scaling with Leapsome from day one Leapsome’s integrated suite of people enablement tools includes five core modules – Reviews, Surveys, Learning, Goals, and Compensation – as well as Competency Frameworks, Instant Feedback, and Meetings. With a discount of up to 50% on their first module, early-stage startups can accelerate growth and drive success with Leapsome in several ways, including: Strategic Alignment: Leapsome’s Goals and Meetings modules are essential for preserving strategic alignment. The Goals module, with its real-time progress tracking, amplifies team unity and productivity. The Meetings module promotes efficient planning and follow-ups, avoiding time wastage and keeping everyone laser-focused on shared objectives. Speed is everything for an early-stage startup, and to build and execute fast, the whole team needs to be 100% aligned on priorities. Leapsome enables businesses to achieve and maintain this critical alignment. Performance Management: Leapsome’s blend of Reviews, Competency Frameworks, and 1:1 meetings creates a dynamic feedback ecosystem and continuous growth. Performance Reviews deliver insightful feedback while the Competency Framework pinpoints skills gaps, aiding future hiring or training decisions. Regular 1:1 meetings provide a forum for candid conversations, boosting productivity and overall job satisfaction. Promoting these discussions early in a startup’s journey fosters a culture of feedback and learning, which is crucial for sustainable business growth and success. Employee Engagement: Leapsome’s Surveys module is vital in gauging employee engagement - a critical factor for startups where maintaining a motivated and high-performing team can directly impact success. Its ability to capture anonymous feedback enables leaders to swiftly identify and tackle pressing issues, cultivating a more inclusive, engaging workplace. Measuring engagement drivers early establishes a baseline for engagement and provides startup leaders with valuable data they can use to continually refine and enhance company culture. Learning & Development: With Leapsome’s Learning module coupled with the Competency Framework, skill development becomes a streamlined journey. The platform provides resources for ongoing learning, tracks progress, and aligns it with the identified competencies that need enhancement, paving a clear path for individual growth. Fast growth is critical in the early stages of a startup, so making this learning process effective sets early-stage companies up for continued success. “Startups need to be agile and efficient. Investing in people processes from day one isn’t a luxury; it’s a necessity. We believe the secret to our success at Leapsome is that we implemented effective people enablement processes internally from the beginning – setting a strong foundation for sustainable growth. We now want to support other companies to find similar success! That’s why we are committed to helping startups invest in their most valuable asset: their people,” said Jenny von Podewils, co-founder and co-CEO of Leapsome. This commitment is born from the real-life experience of Leapsome’s co-founders, Jenny von Podewils and Kajetan von Armansperg. They bootstrapped Leapsome for six years before securing a US$60 million Series A from Insight Partners. Throughout this journey, they successfully grew their team from two to nearly 200 employees and placed significant importance on investment in effective people processes. “Many early-stage startups fall into the trap of thinking they can sideline HR processes and people enablement. But having these elements in place from the beginning saves valuable time and money – the cornerstone of long-term business success. These core foundations fuel growth from day one by driving employee engagement and productivity and building organizational resilience,” said Kajetan von Armansperg, co-founder and co-CEO of Leapsome. Empowering the next generation of startups Today, over 1500 forward-thinking CEOs and HR leaders trust Leapsome to drive productivity and build organizational resilience. Among them, hundreds of high-growth startups are scaling with the platform: “Leapsome has enabled us to set goals and expectations with each other. As a result, it has helped our employees clarify where they are with their development and where they want to go,” says Deborah Caulet, Head of People Development at Blinkist. “While there is no silver bullet to guaranteeing success in the scale up journey, the most significant advantage is usually someone and not something,” said Rebecca Liu Doyle, Managing Director at Insight Partners. “Leapsome’s startup program provides early-stage companies with a much-needed foundation. Great businesses don't exist without great people.” With its new startup program, Leapsome aims to equip more early-stage companies with the tools they need to grow their people and businesses. This initiative provides startups with a powerful, affordable people enablement solution and underscores Leapsome’s commitment to supporting the next generation of successful companies. About Leapsome Leapsome is the all-in-one, intelligent people enablement platform trusted by CEOs and HR teams at more than 1500 forward-thinking companies, such as Spotify, monday.com, and Unity, to drive employee development, productivity, and engagement. The platform offers an integrated suite of tools for Goal Setting & OKRs, Performance Reviews and 360s, Competency Frameworks, Learning & Onboarding, Engagement Surveys, Feedback & Praise, Compensation & Promotions, and Meeting Management. Leapsome was founded in 2016 by Kajetan Armansperg and Jenny Podewils. Visit leapsome.com to learn more.

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Talent Management, Employee Benefits

Engagedly Launches Growth Hub to Empower Career Development with Marissa AI

PRnewswire | May 23, 2023

Engagedly, the leading AI powered cloud-based software for Performance, Learning & Development and Employee Engagement solutions, is excited to announce the launch of Growth Hub powered by Marissa AI™, a powerful new module that empowers employees to take ownership of their career growth, empowering them to develop their skills through skill-based organization. The new module is powered by Marissa AI and provides a customized development plan for each employee based on their individual goals and the needs of the organization. Integrating 1:1 meetings into the Growth Hub further helps in setting clear expectations for employees and managers and provides ongoing support for employees looking for career progression opportunities. The use of Marissa AI gives employees insight into what competencies and skills are required from each level, helping them build the knowledge needed to advance their careers as well as better aligning individual objectives with organization objectives, benefiting both parties in terms of improved business outcomes. Growth Hub module include: Individual Development Plans (IDPs) - enabling employees to put forth their growth aspirations as a development plan with learning objectives and milestones Integrated Learning Path with LXMS- enabling employees to integrate comprehensive learning journeys through different courses from the Engagedly LMS for themselves. Skill Library, Competency and Learning Resources: Growth Hub will offer a library of competencies and skills required for different roles across multiple industries, for employees to focus on developing to advance their careers within your organization. In addition, a first of its kind learning resource recommendations provided by Marissa AI. This enhanced Growth Hub capability empowers each individual to take ownership of their career growth within organizations to quickly level up their growth. "Employees need to have an agency in their own careers and upskilling and Engagedly's Growth Hub does precisely that for them," says Sri Chellappa, Co-founder & CEO at Engagedly. "Our unique offering integrates Learning Management (LMS), Skills, Learning recommendations, all powered by Marissa AI will give people centric organizations an edge." Research has shown unambiguously that employees are more likely to stay with a company that supports their career growth and development. These updates provide Engagedly clients with more powerful tools than ever before for creating an effective nurturing environment that is tailored to each individual so they can level up their workforce. About Engagedly Built on best practices and decades of research, Engagedly's AI powered People+Strategy platform helps organizations build high performance culture. With Engagedly's Modular Platform, organizations can Execute on their strategy with goals/OKRs, performance appraisals and 360 reviews, Enable their people development with Growth Hub, 1 on 1 feedback, LMS, Mentoring/Coaching, and Engage their people with Recognition and Rewards, Employee Survey and Social Praise.

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Talent Management, Employee Benefits

ServiceNow announces Employee Growth and Development, an AI-powered talent transformation solution to drive skills-based workforce management

Businesswire | May 19, 2023

ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced Employee Growth and Development (EGD), an AI-powered talent transformation solution to drive skills-based workforce management. The new solution will help organizations better understand the strengths of their workforce and build a scalable skills strategy that helps close talent gaps and improve employee experiences—all on a single platform. More than three-quarters of employees (76%) say they are more likely to stay with a company that offers continuous learning and development, according to SHRM. If leaders don’t focus on skills development to help employees thrive, they risk losing talent to companies that do. EGD addresses this challenge, connecting numerous, disconnected point solutions used for learning and development to guide employees and their managers through career plans and development goals. It’s underpinned by AI-powered skills intelligence acquired from Hitch Works, which will serve as a dynamic engine that recommends relevant trainings, mentors, and mobility opportunities. “Organizations are nothing without their people. In this competitive market, to grow business, leaders need to enable their employees to grow their careers in equitable and dynamic ways. This can’t be done without skills intelligence,” said Jacqui Canney, ServiceNow chief people officer. "The vision of Employee Growth and Development makes that all possible through personalized learning experiences that continually develop and enhance employee skills based on data and insights, resulting in a more engaged, motivated, and resilient workforce." One platform, one architecture, one data model connects systems and data The Now Platform along with EGD’s dynamic AI-powered skills intelligence can help give the solution a distinct competitive advantage. ServiceNow’s open architecture enables companies to integrate with systems across the enterprise, as well as with third-party and external data sources. As the connective tissue, EGD will help companies move functionality out of point solutions and into a simple, consumer-centric experience for employees, managers, and business leaders. “For years, HR leaders have invested in siloed tools for employee growth and development, leading to disconnected data and fragmented experiences. With Employee Growth and Development, ServiceNow is taking a major step forward in helping organizations simplify and optimize this experience,” said Gretchen Alarcon, SVP and GM, Employee Workflows, ServiceNow. “We’ve created a platform with AI-powered skills intelligence that spans back-end systems, so employees have a central place to access and act on all their learning, development, and growth needs. We’re leveraging the power of the Now Platform to power the employee experience of the future.” By bringing learning, development, and skills intelligence together on a single platform, EGD will give organizations the ability to act on insights rather than instinct. This solution empowers organizations to build a data-driven talent management strategy that predicts, identifies, and develops skills that will have the greatest impact on the business and close talent gaps. “Every company today is trying to build a skills strategy—it’s top of mind for CHROs and CEOs alike,” said Josh Bersin, founder and CEO, The Josh Bersin Company. “Building a skills database is a part of the solution, but it’s only a small piece of the puzzle. The future of skills is AI-driven. The companies that win will be those who push the boundaries of traditional HR and develop a sophisticated skills engine that brings siloed solutions together for more impactful, high-value learning. This is a big, bold move for ServiceNow!” With EGD, companies can be smarter and more agile—evaluating and developing employees based on their skills, not just their experience or education. AI-powered skills intelligence also opens the door for dynamic career paths, surfacing new opportunities and trainings for employees so they can build the skills they need today while also planning for the future. About ServiceNow ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNowTM.

Read More

Hr Analytics, Workforce Management

Leapsome Unveils New Startup Program to Empower Early-Stage Businesses with Intelligent People Enablement Tools

Businesswire | July 21, 2023

Leapsome, the all-in-one intelligent people enablement platform, today announces the launch of Leapsome for Startups, its new program designed to provide early-stage companies with world-class people enablement tools at an accessible cost. As part of the program, all new customers with fewer than 50 employees will receive a 25% discount on their first Leapsome module for up to three years, while those affiliated with a Leapsome partner will receive a 50% discount. Scaling with Leapsome from day one Leapsome’s integrated suite of people enablement tools includes five core modules – Reviews, Surveys, Learning, Goals, and Compensation – as well as Competency Frameworks, Instant Feedback, and Meetings. With a discount of up to 50% on their first module, early-stage startups can accelerate growth and drive success with Leapsome in several ways, including: Strategic Alignment: Leapsome’s Goals and Meetings modules are essential for preserving strategic alignment. The Goals module, with its real-time progress tracking, amplifies team unity and productivity. The Meetings module promotes efficient planning and follow-ups, avoiding time wastage and keeping everyone laser-focused on shared objectives. Speed is everything for an early-stage startup, and to build and execute fast, the whole team needs to be 100% aligned on priorities. Leapsome enables businesses to achieve and maintain this critical alignment. Performance Management: Leapsome’s blend of Reviews, Competency Frameworks, and 1:1 meetings creates a dynamic feedback ecosystem and continuous growth. Performance Reviews deliver insightful feedback while the Competency Framework pinpoints skills gaps, aiding future hiring or training decisions. Regular 1:1 meetings provide a forum for candid conversations, boosting productivity and overall job satisfaction. Promoting these discussions early in a startup’s journey fosters a culture of feedback and learning, which is crucial for sustainable business growth and success. Employee Engagement: Leapsome’s Surveys module is vital in gauging employee engagement - a critical factor for startups where maintaining a motivated and high-performing team can directly impact success. Its ability to capture anonymous feedback enables leaders to swiftly identify and tackle pressing issues, cultivating a more inclusive, engaging workplace. Measuring engagement drivers early establishes a baseline for engagement and provides startup leaders with valuable data they can use to continually refine and enhance company culture. Learning & Development: With Leapsome’s Learning module coupled with the Competency Framework, skill development becomes a streamlined journey. The platform provides resources for ongoing learning, tracks progress, and aligns it with the identified competencies that need enhancement, paving a clear path for individual growth. Fast growth is critical in the early stages of a startup, so making this learning process effective sets early-stage companies up for continued success. “Startups need to be agile and efficient. Investing in people processes from day one isn’t a luxury; it’s a necessity. We believe the secret to our success at Leapsome is that we implemented effective people enablement processes internally from the beginning – setting a strong foundation for sustainable growth. We now want to support other companies to find similar success! That’s why we are committed to helping startups invest in their most valuable asset: their people,” said Jenny von Podewils, co-founder and co-CEO of Leapsome. This commitment is born from the real-life experience of Leapsome’s co-founders, Jenny von Podewils and Kajetan von Armansperg. They bootstrapped Leapsome for six years before securing a US$60 million Series A from Insight Partners. Throughout this journey, they successfully grew their team from two to nearly 200 employees and placed significant importance on investment in effective people processes. “Many early-stage startups fall into the trap of thinking they can sideline HR processes and people enablement. But having these elements in place from the beginning saves valuable time and money – the cornerstone of long-term business success. These core foundations fuel growth from day one by driving employee engagement and productivity and building organizational resilience,” said Kajetan von Armansperg, co-founder and co-CEO of Leapsome. Empowering the next generation of startups Today, over 1500 forward-thinking CEOs and HR leaders trust Leapsome to drive productivity and build organizational resilience. Among them, hundreds of high-growth startups are scaling with the platform: “Leapsome has enabled us to set goals and expectations with each other. As a result, it has helped our employees clarify where they are with their development and where they want to go,” says Deborah Caulet, Head of People Development at Blinkist. “While there is no silver bullet to guaranteeing success in the scale up journey, the most significant advantage is usually someone and not something,” said Rebecca Liu Doyle, Managing Director at Insight Partners. “Leapsome’s startup program provides early-stage companies with a much-needed foundation. Great businesses don't exist without great people.” With its new startup program, Leapsome aims to equip more early-stage companies with the tools they need to grow their people and businesses. This initiative provides startups with a powerful, affordable people enablement solution and underscores Leapsome’s commitment to supporting the next generation of successful companies. About Leapsome Leapsome is the all-in-one, intelligent people enablement platform trusted by CEOs and HR teams at more than 1500 forward-thinking companies, such as Spotify, monday.com, and Unity, to drive employee development, productivity, and engagement. The platform offers an integrated suite of tools for Goal Setting & OKRs, Performance Reviews and 360s, Competency Frameworks, Learning & Onboarding, Engagement Surveys, Feedback & Praise, Compensation & Promotions, and Meeting Management. Leapsome was founded in 2016 by Kajetan Armansperg and Jenny Podewils. Visit leapsome.com to learn more.

Read More

Talent Management, Employee Benefits

Engagedly Launches Growth Hub to Empower Career Development with Marissa AI

PRnewswire | May 23, 2023

Engagedly, the leading AI powered cloud-based software for Performance, Learning & Development and Employee Engagement solutions, is excited to announce the launch of Growth Hub powered by Marissa AI™, a powerful new module that empowers employees to take ownership of their career growth, empowering them to develop their skills through skill-based organization. The new module is powered by Marissa AI and provides a customized development plan for each employee based on their individual goals and the needs of the organization. Integrating 1:1 meetings into the Growth Hub further helps in setting clear expectations for employees and managers and provides ongoing support for employees looking for career progression opportunities. The use of Marissa AI gives employees insight into what competencies and skills are required from each level, helping them build the knowledge needed to advance their careers as well as better aligning individual objectives with organization objectives, benefiting both parties in terms of improved business outcomes. Growth Hub module include: Individual Development Plans (IDPs) - enabling employees to put forth their growth aspirations as a development plan with learning objectives and milestones Integrated Learning Path with LXMS- enabling employees to integrate comprehensive learning journeys through different courses from the Engagedly LMS for themselves. Skill Library, Competency and Learning Resources: Growth Hub will offer a library of competencies and skills required for different roles across multiple industries, for employees to focus on developing to advance their careers within your organization. In addition, a first of its kind learning resource recommendations provided by Marissa AI. This enhanced Growth Hub capability empowers each individual to take ownership of their career growth within organizations to quickly level up their growth. "Employees need to have an agency in their own careers and upskilling and Engagedly's Growth Hub does precisely that for them," says Sri Chellappa, Co-founder & CEO at Engagedly. "Our unique offering integrates Learning Management (LMS), Skills, Learning recommendations, all powered by Marissa AI will give people centric organizations an edge." Research has shown unambiguously that employees are more likely to stay with a company that supports their career growth and development. These updates provide Engagedly clients with more powerful tools than ever before for creating an effective nurturing environment that is tailored to each individual so they can level up their workforce. About Engagedly Built on best practices and decades of research, Engagedly's AI powered People+Strategy platform helps organizations build high performance culture. With Engagedly's Modular Platform, organizations can Execute on their strategy with goals/OKRs, performance appraisals and 360 reviews, Enable their people development with Growth Hub, 1 on 1 feedback, LMS, Mentoring/Coaching, and Engage their people with Recognition and Rewards, Employee Survey and Social Praise.

Read More

Talent Management, Employee Benefits

ServiceNow announces Employee Growth and Development, an AI-powered talent transformation solution to drive skills-based workforce management

Businesswire | May 19, 2023

ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced Employee Growth and Development (EGD), an AI-powered talent transformation solution to drive skills-based workforce management. The new solution will help organizations better understand the strengths of their workforce and build a scalable skills strategy that helps close talent gaps and improve employee experiences—all on a single platform. More than three-quarters of employees (76%) say they are more likely to stay with a company that offers continuous learning and development, according to SHRM. If leaders don’t focus on skills development to help employees thrive, they risk losing talent to companies that do. EGD addresses this challenge, connecting numerous, disconnected point solutions used for learning and development to guide employees and their managers through career plans and development goals. It’s underpinned by AI-powered skills intelligence acquired from Hitch Works, which will serve as a dynamic engine that recommends relevant trainings, mentors, and mobility opportunities. “Organizations are nothing without their people. In this competitive market, to grow business, leaders need to enable their employees to grow their careers in equitable and dynamic ways. This can’t be done without skills intelligence,” said Jacqui Canney, ServiceNow chief people officer. "The vision of Employee Growth and Development makes that all possible through personalized learning experiences that continually develop and enhance employee skills based on data and insights, resulting in a more engaged, motivated, and resilient workforce." One platform, one architecture, one data model connects systems and data The Now Platform along with EGD’s dynamic AI-powered skills intelligence can help give the solution a distinct competitive advantage. ServiceNow’s open architecture enables companies to integrate with systems across the enterprise, as well as with third-party and external data sources. As the connective tissue, EGD will help companies move functionality out of point solutions and into a simple, consumer-centric experience for employees, managers, and business leaders. “For years, HR leaders have invested in siloed tools for employee growth and development, leading to disconnected data and fragmented experiences. With Employee Growth and Development, ServiceNow is taking a major step forward in helping organizations simplify and optimize this experience,” said Gretchen Alarcon, SVP and GM, Employee Workflows, ServiceNow. “We’ve created a platform with AI-powered skills intelligence that spans back-end systems, so employees have a central place to access and act on all their learning, development, and growth needs. We’re leveraging the power of the Now Platform to power the employee experience of the future.” By bringing learning, development, and skills intelligence together on a single platform, EGD will give organizations the ability to act on insights rather than instinct. This solution empowers organizations to build a data-driven talent management strategy that predicts, identifies, and develops skills that will have the greatest impact on the business and close talent gaps. “Every company today is trying to build a skills strategy—it’s top of mind for CHROs and CEOs alike,” said Josh Bersin, founder and CEO, The Josh Bersin Company. “Building a skills database is a part of the solution, but it’s only a small piece of the puzzle. The future of skills is AI-driven. The companies that win will be those who push the boundaries of traditional HR and develop a sophisticated skills engine that brings siloed solutions together for more impactful, high-value learning. This is a big, bold move for ServiceNow!” With EGD, companies can be smarter and more agile—evaluating and developing employees based on their skills, not just their experience or education. AI-powered skills intelligence also opens the door for dynamic career paths, surfacing new opportunities and trainings for employees so they can build the skills they need today while also planning for the future. About ServiceNow ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNowTM.

Read More

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