Diversity Data and Gender Equality: How much do we really want it?

David Bernard | September 3, 2021 | 4 views

We live in a world where equality, in numerous forms, continues to reside at the forefront of many people’s minds. From gender to race and everything in between, things have certainly improved, but there is still a very long way to go.

Today, there are a mere six female CEOs in the UK FTSE 100, with the average male CEO earning 17% more than the average female CEO. Gender equality has been in the spotlight far longer than other protected characteristics such as race, religion, sexual orientation, disability, age and it continues to remain prominent.

And here, CEO and founder of AssessFirst, the innovative artificial intelligence recruitment firm, David Bernard, asks why, if we are losing the battle for gender equality in the FTSE 100, we should expect to see diversity, equity and inclusion successes across a much wider cross section of the business community.

A race to equality and diversity

The business case for gender, cultural and ethnic diversity is strong, and is only getting stronger.

Since 2015, McKinsey has conducted extensive research and produced compelling reports that demonstrate ironically, whilst the business case for diversity is robust, international progress is weak.

The latest reports show that those pushing ahead with gender diversity are 25% more likely to financially outperform companies in the bottom quartile. What’s more, for ethnic and cultural diversity, the top quartile companies are 36% more likely to be profitable than bottom quartile companies.

The UK (aside from the US) leads the way with gender equality on executive teams. But representation here only grew by 5% between 2014 and 2019. McKinsey's global data set for 2017-2019 shows a mere 1% increase. This pitiful and indeed slowing progress is a problem. We need to do better.

Yes, the UK and the US lead the way with gender diversity, but there is still a long way to go, and neighboring countries need to make quick and impactful changes.

And, let’s not forget, whilst gender equality is of pressing importance, businesses and leaders should ensure that other cases, such as culture and ethnicity, are considered no less important.

A knock-on effect

I see a lack of diversity and equality in workforces as a psychological manifestation of who we are.
We, as are all humans, are programmed to find differences in our perceptions distasteful. We just do not like change - even if we adapt to it in the end - and even 'feedback' on our actions is naturally offensive to us.
So, with that in mind, it is inevitable that we have ended up in a situation where we have an echo chamber of talent that isn't necessarily supported by objective performance data.
The problem manifests itself everywhere; from the executive hires in the world's biggest companies to the latest bartender pulling pints at the local pub.
Conventional hiring and recruitment, such as only using a CV to identify and rank talent, is part of the root cause of bias decision-making (however implicit it may be) because the initial filter sifts candidates based on their upbringing, education, experience, or even appearance.
We are, thankfully, at the start of a movement of change. But this is a problem that is hundreds, or maybe even thousands, of years in the making. We need to unpick that problem with a collaborative and collective effort.

Covid-19 impacted diversity, equality and inclusion progress

There has been a polarization of diversity, equality and inclusion efforts, also known as DE&I, as a fallout of Covid-19, the ongoing pandemic and the ensuing lockdowns.

In the spring of 2020, companies rightly turned their attention to the Covid-19 crisis. Most have continued to do so – either to stay afloat or even gain a competitive advantage – which meant DE&I became more of a focus for some whilst a matter of less significance for others. 

Those that deprioritized DE&I - perhaps as a short-term measure to consolidate HR and hiring resources - have weakened their position; whether that is in their ability to retain, recruit, or mobilize their workforce, or even all those stages in the talent lifecycle.

Diverse talent is often most at-risk during times of challenge and hardship, as downsizing can have a disproportionate impact on roles held by those from more diverse backgrounds. And with increased home-working practices, all manner of inequalities can manifest in ways that will hit the bottom line and badly impact minorities.

For example, those who are managing childcare responsibilities during periods of isolation or school closures or those who are living in shared accommodation may be frequently working against the odds in order to keep pace with their peers.

Without a diverse collective of perspective catering to a diverse workforce, these problems can multiply to cripple performance from the ground up.

The acceleration of DE&I

The generational leap of tech-first remote working for so many companies provided an opportunity to build inclusive and agile cultures. Though we may be coming out of the ‘crisis', there remains a golden opportunity – and one that businesses should seize.

Traditional management structures, reinforced by physical office environments, have been fundamentally changed forever - even if we see a hybrid home-office working pattern become the norm from this point onward.

With this revolution, HR departments find themselves in a situation a pathway to achieving diversity and inclusion goals seems more realistic.

Make or break: what’s next?

There is no silver bullet. There is much to consider and even more to do.

But, with a few simple changes, real and meaningful progress is possible. What encourages me is that with all the companies that I speak to, particularly within the UK, there is almost wholesale agreement that this is an important issue - notwithstanding the economic arguments. However, the same cannot be said for all other countries across the globe.

The most common question I receive from those who recognize the criticality of this however is, "But, where do we start?"

And to that, my response is always the same; "What is the data telling you? What is your workforce saying about your DE&I efforts?"

We must know what the scale of the problem is before we can tackle it. Every single company is unique, and the manner of their ideal solution is unique to suit.

Once the problem is identified, I recommend a few ideas that can be considered to start spinning the wheels of change:

1) Get unbiased views of candidate potential (internal and external)
2) Consult with your DE&I team, committee, or lead when publishing job descriptions
3) Implement DE&I training for your workforce
4) Offer remote working opportunities where practical and appropriate

I'm proud that AssessFirst continues to help companies of all shapes and sizes with their DE&I goals through our data-led psychometric technology. We practice what we preach with our own remote workforce and using this technology as part of our own talent lifecycle management. But I recognize that fantastic technology is most effective when it is embedded as a part of a wider reaching strategy.

I have hope for the future, though there is ongoing work to do, and there will be for quite some time. But as the UK economy stirs back to life within what feels like the closing chapters of ‘crisis’, we can also bring the equality gaps to a close with renewed urgency.

Working in partnership with a handful of partners in the UK, we created a Diversity and Inclusion strategy guide.

Spotlight

Payroll Guardian International (PGi)

PGi was established in 2003, is privately held, and is a Canada Corporation. All infrastructure, data storage and customer support are based exclusively in Canada. While we make great Workforce Management applications, we are primarily a service organization. Our goal is to offer unparalleled value at the best market price and challenge the status quo by raising the standard for access to information to drive better business decisions.

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Qualtrics Reveals its New Solution and Strategic Partnership with Korn Ferry to create Inclusive Workforce

Qualtrics | February 24, 2021

Qualtrics today reveals its partnership with Korn Ferry. It gave insights into the release of a new solution. The solution will help organizations uncover critical insights about equity, diversity, and inclusion. Also, the solution will empower taking actions that drive powerful, measurable, and systemic change in the future. Qualtrics has taken this drastic step to bring innovation to the HR industry. It is encouraging HR leaders to use experience data and identify DEI experience gaps. With this, they can create a more diverse and inclusive workforce. The research shows diverse organizations have higher levels of engagement, the ability to attract talent, innovation, job satisfaction, and employee retention. From the previous time, leaders are working hard to create diverse, inclusive, and fair workplaces for all employees. But, many HR teams, executives, DEI leaders, and managers are unaware of where to begin or how to drive lasting changes in workflow. The Qualtrics DEI solution uses best practices and a validated model. It measures drivers of inclusion including individual belonging and authenticity, equitable processes, and psychological safety across the entire employee experience. This is from the candidate experience to onboarding and ongoing tenure. Thus, organizations can now have the ability to and identify the most impactful actions that will drive inclusive, equitable, processes and cultures from the experience of DEI and insights with operational data from the existing HR systems. On this, Jay Choi, Chief Product Officer in Qualtrics, mentioned the best organizations in the world don't view DEI. It is an HR initiative. But as a business imperative which makes them even stronger. Driving lasting and impactful change requires a data-driven approach to understand. It includes what is working, what is not, and where the gaps are. Thus, the solution combines research-backed best practices paired with Qualtrics' leading Employee Experience technology. This can be embedded across current employee experience programs, or run as a separate program to empower DEI leaders with well-researched and relevant methods, create flexible programs to adapt to ever-evolving DEI needs, and deliver real-time insights to all managers to get them engaged.

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DIVERSITY AND INCLUSION

Best Buy Commits $44M to Achieve a Set of Diversity, Inclusion and Representation Goals by 2025

Best Buy | December 17, 2020

Best Buy will commit more than $44 million over a five-year time span to achieve a set of diversity, inclusion and representation objectives by 2025, the organization reported Dec. 9. Among other objectives, Best Buy is looking for a more diverse employee base; the organization said it tries to fill 1 out of 3 new, non-hourly corporate positions with candidates who are Black, Indigenous and people of color (BIPOC). Moreover, it intends to fill 1 of every 3 new, non-hourly field functions with female candidates. Best Buy additionally said it looks to make "parity in retention rates" just as change its senior leadership positions to be "more in line with the diversity of CEO direct reports and company Board of Directors," it said. The investment will cover network engagement endeavors, including $44 million to grow college prep and profession advancement open doors for BIPOC students including 16 scholarships for students at historically Black colleges and universities. Best Buy will likewise assemble an organization of in any event 100 "teen tech centers" to make ability advancement open doors for teenagers in disinvested communities.

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