Employee Experience, Employee Benefits
PR Newswire | August 18, 2023
Google Cloud today announced that employee experience platform Culture Amp will use Google's Vertex AI as the foundation of its generative AI solutions, following a successful pilot that could save HR professionals hundreds of hours normally spent analyzing employee feedback.
Culture Amp will use Vertex AI to train, model, and fine-tune its generative AI capabilities, underpinning efforts to combine highly accurate and actionable results from employee data with full transparency into how AI derives its conclusions.
"Our multi-year journey with AI and machine learning has shown us that you can't take a short-term, opportunistic approach to this technology—you need a rigorous operating model and ethical principles to create value in a way that doesn't endanger your customers or their employees' wellbeing," said Doug English, Co-Founder and Chief Technology Officer, Culture Amp. "Google Cloud's technical capabilities and commitment to responsible AI gave us the confidence to make it the foundation for building trustworthy and transparent generative AI functions within our Employee Experience Platform that keep humans firmly at the center of employee experience."
The first of Culture Amp's generative AI capabilities will include features that summarize up to tens of thousands of employee survey comments into topics and actionable insights—automating a process that typically takes HR administrators of medium-to-large organizations up to hundreds of hours to complete. HR Administrators using these functions retain full oversight of which employee feedback traces back to the summarized insights produced by Vertex AI, allowing them to correct the results for potential bias and organizational context while maintaining the anonymity of employees' responses.
"Capabilities like summation of comments allow our customers to respond to employee feedback at scale in as close to real time as possible. This bolsters employee confidence in their employers to act on workplace issues in a timely and decisive fashion," said English. "The training and modeling capabilities that Vertex AI provides help us ensure such solutions lead to a much more intuitive and responsive employee experience, without negating HR's expertize in negotiating complex workforce dynamics or undermining people's trust in their employers."
Google Cloud's generative AI security architecture ensures customer data remains with Culture Amp, and its open architecture will also support Culture Amp's efforts to involve customers in co-creating future generative AI functions for its platform.
"We're proud to support Culture Amp in its pursuit of massive value creation for, and with, employers and their employees using generative AI. We're excited to work with the company to apply our testing and modeling environments to bring responsible, well-governed AI development into the mainstream," said Alister Dias, Vice President of Google Cloud Australia & New Zealand. "Vertex AI allows our customers to always tap into the latest and most powerful development tools on the market, while maintaining full control over access and privacy for sensitive employee data."
About Google Cloud
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
About Culture Amp
Culture Amp revolutionizes how over 25 million employees across 6,500 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain talent via cutting-edge research, powerful technology, and the largest employee dataset in the world. The most innovative companies across the globe, such as PwC, KIND, SoulCycle, and BigCommerce depend on Culture Amp everyday.
Workforce Management, Employee Benefits
Businesswire | July 05, 2023
Betterworks, the leader in modern performance management solutions, is proud to announce the launch of its Advanced Analytics with Diversity, Equity, Inclusion, and Belonging (DEIB) dashboards. This innovative offering empowers HR leaders to identify and address biases in performance management practices, fostering a more equitable and inclusive workplace environment. The release of these DEIB dashboards coincides with the celebration of Pride Month, emphasizing Betterworks' commitment to promoting diversity and equality.
Performance management processes and decisions are often susceptible to human biases, leading to unfair outcomes and a disadvantage for certain individuals within organizations. Inconsistent ratings and biased feedback can create a culture of distrust, contribute to employee turnover and hinder organizational success. To combat these challenges, organizations need a way to evaluate the presence of biases in their performance management systems effectively.
Betterworks' Advanced Analytics with DEIB dashboards enables HR leaders to identify sources of bias within the performance management cycle by leveraging metrics and analytics. These powerful reports and dashboards shed light on discrepancies in developmental opportunities, coaching practices, performance ratings, and engagement and satisfaction scores for different groups within the organization. For example, HR leaders can easily identify if one gender or one ethnicity within a specific department is receiving less coaching than another, allowing for targeted interventions to promote fairness and inclusivity.
"With the introduction of our DEIB dashboards, we are providing organizations with the tools to take a data-driven approach to root out bias from employee performance management," said Andrea Lagan, chief operating officer at Betterworks. "We believe that every employee should have an equal opportunity for career advancement and business impact. By highlighting inequities and fostering awareness, organizations can course-correct and ensure that all employees receive equitable performance and development focus."
Betterworks' DEIB dashboards empower organizations to answer critical questions such as:
Are we equitable in the way we create relationships with our employees?
How is employee performance evolving across various diversity groups?
How are we developing diverse talent?
How effective is the performance calibration process in removing bias for various groups?
By leveraging these insights, organizations can guide decisions on coaching managers to have more impactful conversations within their teams and create an environment where all employees are engaged, leading to improved employee-manager relationships.
Analytics in Action
Discover how HR leaders can use advanced analytics to fuel impactful people strategies, uncover L&D opportunities, reveal actionable DEIB insights, and support strategic planning for business initiatives. Join our live webinar on July 13 led by Chief Product Officer, Arnaud Grunwald, showcasing Betterworks Advanced Analytics. Register today.
Founded in 2013, Betterworks develops best-in-class performance management solutions that enable exceptional results and put employee experience at the heart of how companies align, motivate, retain, and develop their people. Unlike monolithic legacy HR technology, Betterworks’ lightweight and enterprise-ready SaaS solutions for check-ins, feedback, employee engagement, and recognition are built to scale for businesses of all sizes. Our customers’ employees are proven more engaged and satisfied in their roles, which is why industry leaders like Colgate-Palmolive, Intuit, Freddie Mac, Asurion, Udemy, Vertiv, HCSC, and the University of Phoenix rely on Betterworks to manage and enable performance. Betterworks is backed by Kleiner Perkins, Emergence Capital, and John Doerr.
Employee Experience, Employee Engagement
Businesswire | June 09, 2023
Leapsome, the all-in-one intelligent people enablement platform, today announces the public release of the first element of a suite of platform enhancements backed by generative AI. The new feedback enhancement feature, integrated into Leapsome Reviews, is now universally available to all Leapsome customers.
Effective written communication is critical in today’s remote, hybrid, and asynchronous work. Not all managers have the same confidence or preference for written communication, leading to variances in the clarity, actionable language, and impact of their feedback. Leapsome’s feedback enhancement feature, backed by generative AI, aims to bridge this gap by allowing all managers to optimize their written feedback and ensure their comments are constructive, well-written, and consistent with peer review comments. This guarantees all employees receive productive, well-rounded, actionable feedback - regardless of their manager’s writing skills.
Integrated into its Reviews module and available on demand, Leapsome’s new AI features offer multiple benefits to enhance performance reviews:
Improved feedback: Transform manager thoughts into constructive, helpful, and impactful comments.
Simplified summaries: Provide a concise overview of feedback from peers and direct reports at a click.
Boosted writing confidence: Check spelling and grammar to reduce misunderstandings and improve writing quality.
Learning opportunities: AI could identify opportunities commonly overlooked in general feedback, leading to deeper learning.
Reduced bias: Minimize human bias to focus on genuine issues and growth areas.
Streamlined reviews: Accelerate the feedback process without sacrificing evaluation quality.
Overall, the AI tool enables a more effective, unbiased, and impactful review process by empowering all managers to provide quality feedback that yields more productive and actionable outcomes for their direct reports. Additionally, it serves as a real-time learning tool for less confident writers, providing insights on improving their written feedback.
Kajetan von Armansperg, Co-CEO of Leapsome, comments: “We view AI’s role in HR as an accelerator, optimizer, and improver of content created by humans. We strongly believe in the potential of our new AI features, designed to enhance, not replace, the human role in performance reviews. Feedback should always be prepared and written by a human. But some humans are more confident writers than others. When technology is available to accelerate, streamline, and improve our work me should embrace it! This enhancement allows all managers to optimize their written feedback based on best practices to ensure their comments are constructive, providing direct reports with more impactful takeaways.”
“What we shipped today provides a first glimpse at an exciting roadmap of AI enhancements that we will ship over the coming months. We do not envision AI taking over the manager role,” adds von Armansperg. “The role of a manager is nuanced, complex, and must be tailored to individual needs and personalities. Our AI features are a powerful tool that supplements this role, not replaces it. It is one more step towards our mission to make work more fulfilling for everyone.”
Leapsome is the all-in-one, intelligent people enablement platform trusted by CEOs and HR teams at more than 1500 forward-thinking companies, such as Spotify, monday.com, and Unity, to drive employee development, productivity, and engagement. The platform offers an integrated suite of tools for Goal Setting & OKRs, Performance Reviews and 360s, Competency Frameworks, Learning & Onboarding, Engagement Surveys, Feedback & Praise, Compensation & Promotions, and Meeting Management. Leapsome was founded in 2016 by Kajetan Armansperg and Jenny Podewils. Visit leapsome.com to learn more.