How to Make it Work When Company Culture Goes Nomad

Shefali Vasave | November 12, 2021 | 262 views

Now that all the buzz about work-from-home is settling, it’s time to take a stock of things to come. Organizations must now look back and assess the significant shift to remote work and discover the things that work and the things that need to be fixed.

Undoubtedly, remote work has made many things more manageable. It has allowed organizations to maximize their resources and introduce new ways of doing things that don’t keep employees stay put to their desks. But this flexibility and convenience come with a cost. Cultivating an influential company culture was always a challenge, but this challenge has increased manifold with a remote workforce.


What is Company Culture, and Why Does it Matter?

Company culture is an essential factor in the success of any company. It is the environment that people work in. The way people behave, communicate, and interact with each other will determine an organization's culture that can be good or bad. It determines the work environment of your organization. The culture can either motivate or demotivate employees. Companies need to communicate company values to know what they are working towards. This is to create a common goal for achieving value. Strong company culture will lead to efficient collaboration and happier employees.


Workplace Collaboration in the Work from Home Era

Previously, remote work was the domain of industries like tech and customer service, where the gig economy flourished unbounded. The past couple of years became the only viable alternative to work in a health crisis. Many other industries have now warmed up to the advantages it offers. Remote work is an excellent route for organizations that can manage it well - it's cheaper, allows people to avoid the stress of commuting and no need for extra office space.

On the other hand, the growing number of remote teams (currently 45% of U.S. companies) has introduced new challenges to the traditional office culture practices.

For organizations that are only now integrating remote work, the challenge is to revitalize company culture. With boardroom meetings being replaced by Zoom calls and face-to-face interactions being sidelined by online chats social media channels like Slack or Discord are becoming very popular.

It is imperative for companies that want their employees to be a part of the team to provide specific tools. Increasingly, there is a need to keep up and stay ahead of the curve. But more than adopting fancy tech and the newest communication channel, keeping things simple and focusing on the big picture may do more good.

“What the past year has shown me is that the basics matter more than ever. Yes, Covid-19 has driven us to use new technologies, but it hasn’t changed the core nature of good business development.”

- Jody Sutter, Founder, The Sutter Company


Remote Work Best Practices that Can Help Preserve Company Culture

Remote work is becoming a widespread practice. It may seem counter-intuitive but remote work offers many benefits for organizations that can manage it well.

The growing number of remote teams (currently 45% of U.S. companies) has introduced new challenges to the traditional office culture practices. For example, remote workers need to find ways to interact with their colleagues - they can use online chat, phone calls, video conferencing, or social media channels like Slack or Discord.

There are many ways that organizations can explore to make their remote work culture more engaging. However, best practices are proven and can help you immediately shift into delivering a more dynamic culture that is agnostic of location.


Tips to Build a Thriving Company Culture in Remote Teams

Remote team members are essential to the company and should be treated with respect as office employees. This will increase their morale and make sure that remote workers don't feel alienated or ignored.
  1. Encourage remote employees to participate in office breakfasts, company lunches, and other events. It will make them feel more connected to the rest of the company.
  2. Invest time developing a good communication culture with your remote team members using Zoom or Slack tools. For example, share organizational updates, brainstorm new ideas and discuss challenging projects via chat.
  3. Show appreciation for your remote workers! Send virtual gifts, cards, and text messages with congrats for a job well done - it doesn’t have to be big.
  4. Find out what they need. This is crucial to managing an effective remote team. One way to find out what your remote workers need is by making sure you have a space for them to give feedback on their experience.
  5. Invest in training and developing them. Over 60% of employees say they consider staying longer at organizations that invest in their learning and development. This concept holds up for remote teams who want to boost their skill sets now more than ever.

Effective communication can make things simple, and it is the key. It is the common thread that will bind your employee engagement efforts with your remote workforce.


Conclusion:

Establishing a Remote Work Policy That Fits Your Company's Values. Organizations realize that remote workers are not only productive but also more engaged with their jobs. With this in mind, it has become more critical to establish a remote work policy that fits your company's needs and values. To maintain company culture remotely, a business should clearly understand what they need from their employees and what they can offer to these employees in return for this flexibility. Remote working should not be viewed as an inconvenience or burden on the company; instead it should be another way for businesses to show value and appreciation for their workforce members' contributions. This is the only way to upgrade your company culture truly and not just ‘make it work.’


Frequently Asked Questions


How does remote work affect company culture?

The collaborative culture which is nurtured in an office environment - the exchange of ideas, the socialization between colleagues, and the opportunity to work closely with others are all lost when working remotely.

How can companies maintain company culture when working remotely?

A company will need to create a list of guidelines for remote workers because it is inevitable that there will be time differences and issues with communication. The company's core values should also be shared with remote workers to ensure that the culture stays intact.

What are the drawbacks of remote work culture?

The main drawback is that people might feel disconnected from the workplace. In addition, they might feel like they are not a part of the team, which can lead to misunderstandings.
Additionally, there are no in-person office interactions, which means no socializing or opportunities.

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PrimePay Unveils New Payroll-Connected On-Demand Pay

PRnewswire | March 24, 2023

PrimePay, LLC., a national human capital management (HCM) technology leader, today announced the launch of its Payroll-Connected On-Demand Pay in partnership with Clair, an embedded financial wellness solution that helps employees cover expenses in the moment. Clair is connected to PrimePay's payroll and HR technology, streamlining earned wage advance loans without disrupting working capital or payroll administration. According to SCORE, a Small Business Administration resource partner, employment challenges have overtaken financing and acquiring customers as the number one challenge keeping business owners up at night. In a recent study by Ernst & Young*, nearly 60% of employees would view a prospective employer more favorably if on-demand pay was part of a new job offer. Flexible on-demand pay is a fast-growing job perk that employers can offer prospective and current employees at no cost. "Whether it's medical bills, car repairs, or an extra credit card payment, our employees now have access to their money when they need it, if they need it," said Chief Performance Officer Patrick O'Hara at EverView, a PrimePay client. In the first 45 days of EverView's usage of the offering, the adoption rate exceeded 10%. Key Features Include: Payroll-Connected - Fully Integrated On-Demand Pay No disruption to payroll administration No cost to employers No cost or service fees to employees Easy-to-use employee self-service mobile app "The worker shortage has hit small businesses hard, forcing employers to find new ways to attract and retain talent," said Scott Johnson, Chief Executive Officer of PrimePay. "Our new On-Demand Pay offering, powered by Clair and originated by Pathward, N.A., streamlines earned wage access for employers and gives workers the flexibility of accessing a portion of their earned wages to cover costs before payday." About PrimePay PrimePay®, founded in 1986, is a payroll service and human capital management (HCM) provider, offering solutions that empower businesses to focus on what matters most. We deliver highly configurable HR and payroll solutions designed to create efficiencies and to maximize compliance for our clients across our nationwide presence. To learn more, visit primepay.com. PrimePay is backed by Aquiline Capital Partners, a private investment firm based in New York and London with $8.7 billion in assets under management that invests in businesses globally across financial services and technology. About Clair Clair is a New York-based mission-driven financial technology company that is breaking the paycheck-to-paycheck cycle by offering free On-Demand Pay to America's workforce. Clair embeds seamlessly into human capital management and workforce management platforms and enhances the overall employee experience. For more information, visit getclair.com. About Pathward®: Pathward®, N.A., a national bank, is a subsidiary of Pathward Financial, Inc. (Nasdaq: CASH). Pathward is a U.S.-based financial empowerment company driven by its purpose to power financial inclusion. Pathward strives to increase financial availability, choice and opportunity across our Banking as a Service and Commercial Finance business lines. The strategic business lines provide end-to-end support to individuals and businesses. Learn more at Pathward.com.

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EMPLOYEE EXPERIENCE, PAYROLL

Melita Group Launches Suite of Turnkey HR, Benefits, and Payroll Service Packages

Melita Group | October 07, 2014

Melita Group, a leading Benefits and HR Services company, announced today the expansion of its services portfolio with three new turnkey service packages BenefitsComplete™, HRComplete™ and HRStrategy™. The new suite of products will help small and mid-sized businesses manage their critically important, but labor intensive HR, Benefits and Payroll functions while enabling Human Resources to become a strategic force driving their business growth. Taking a modern approach, Melita provides the market with a compelling combination of technology and personalized expert services, the optimal balance of the key components necessary to manage the new complex world of HR, Benefits & Payroll. In this newly announced services portfolio, Melita’s team of HR and employee benefit experts act as the customer’s HR and/or Benefits departments, taking over time-consuming tasks and building a foundation for growth and results. “Today’s CEOs and business leaders understand the impact of investing in their people and that starts with building a scalable infrastructure. There is a void in the small and mid-market for a comprehensive, flexible, affordable, high quality solution for outsourcing HR, Benefits and Payroll,” said Paul Mifsud, President & CEO of Melita Group. “We are excited to bring our unique solutions to the market to address this void and help our clients grow and prosper.” Similar to PEOs, Melita’s services are complete and turnkey. But unlike PEOs, Melita’s packages are not one-size-fits-all in that the services are tailored to the specific needs of the client. As the client’s business grows, the package is adaptable to allow for a smooth transition when the client hires their own HR team. Melita’s team includes highly accomplished HR executives who work directly with CEOs to help chart a strategic HR road map for growth that aligns with the company’s goals. This approach allows Melita to provide Fortune 500-like resources and expertise to the small and mid-sized market at an affordable cost. Need for Technology Enabled Personalized Services in HR Industry “Self-serve secure access to critical information from any place, using any device at any time is a requirement for today’s tech-savvy businesses,” said Sathyan Iyengar, CTO of Melita Group. “User experience is paramount for Melita and using the latest cloud-based SaaS technologies, Melita’s new suite of services provides both employees and employers with instant access to the latest Benefits and HR information with easy-to-use dashboards, alerts and reports through a convenient web portal.” The newly announced Melita suite of services BenefitsComplete™, HRComplete™ and HRStrategy™ is available starting today. All of these services share a common principle: to help Melita’s clients succeed by innovating, serving, and supporting their Human Resources and Employee Benefits needs. BenefitsComplete™ is an all-in-one benefits solution, combining the perfect blend of expert advice, robust technology, and hands-on support to elevate the customer’s benefits program to the next level, all without an increase to the budget. HRComplete™ is a fully outsourced HR, Benefits and Payroll solution designed to fit the client’s unique needs. Melita’s management of the key administrative functions contributes to the customer’s ability to compete for top talent, protect the business from risk, and better serve employees. HRStrategy™ builds on the solid foundation of HRComplete with the addition of an executive-level HR/Business Advisor to work with the C-Suite to develop a comprehensive HR strategy to set the Client’s business on a path for enduring success. When HR becomes a strategic force driving the business, there’s no limit to what companies can achieve. With the help of Melita’s team of experts, customers can attract top talent, build an environment in which employees can thrive and focus on what matters most. About Melita Group Founded in 1993, Melita is a leading Benefits & HR Services company, serving and building lasting relationships with Northern California employers across all industries and company sizes. With over 300 active customers, and a reputation for integrity and service excellence, the company has been helping clients succeed by innovating, serving, and supporting their Human Resources and Employee Benefits needs. For more information about Melita Group, please visit www.melitagroup.com.

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TALENT MANAGEMENT, RECRUITMENT & RETENTION

Paradox Launches Industry-First Conversational ATS to Revolutionize High-Volume Hiring with Chat- and Text-Driven Automation

PRnewswire | March 23, 2023

Paradox, the conversational hiring software helping global employers like Unilever, Nestle, L'Oreal, CVS Health, and General Motors transform hiring with automation that gets recruiting work done faster, today announced the launch of its Conversational ATS. Designed from the ground-up to completely reimagine the high-volume hiring process, the product obsessively focuses on delivering the best frontline candidate and hiring manager experience in the world. Underpinned by a conversational UI that makes engagement feel simple and seamless, Paradox's ATS automates things like screening for requirements, interview scheduling, reminders, offers, new hire onboarding, and more. The product is already helping global clients dramatically reduce time-to-hire to hours or days, instead of weeks — and deliver frictionless experiences that candidates love. "We didn't want to build just another ATS — so, we didn't," said Paradox founder and CEO Aaron Matos. "Our mission has always been to help our clients get work done faster, so they can spend more time with people, not software. We believe at our core that conversational experiences will become the new enterprise user interface, and this is a step in the right direction in the journey to change that paradigm." For companies that partner with large enterprise ERP and HCM platforms like Workday or SAP, Paradox is also launching high-volume solutions built to work alongside those systems — allowing clients to see all the benefits of conversational automation and high-volume hiring, without needing to switch their ATS to see those benefits. "We've had the pleasure of working alongside some of Paradox's clients in our research to understand how conversational software is transforming talent acquisition — and the impact we've seen it have on those organizations is truly remarkable," said Janet Mertens, Senior Vice President of Research at The Josh Bersin Company. "Finding and retaining talent today is a huge challenge for most companies, and using the old tricks isn't the answer anymore. Paradox is thinking differently about how to solve for the future and helping organizations leverage creative new solutions to address the talent shortage." Reimagining the ATS with Conversational Experiences While new versions of the ATS have emerged in the last decade, they haven't been purpose-built for high-volume hourly hiring and deskless workers who primarily rely on a smartphone or mobile device to get things done. "Our big insight was that you could fundamentally transform the hiring process — and cut days of wasted time — by automating most of the boring stuff no one has time to do anyway," said Paradox President and Chief Product Officer Adam Godson. "Our goal was to make automation feel like we were putting a recruiter in every location, for every hiring manager. That's the real magic — an experience driven by a conversational assistant, who works 24 hours a day, anywhere in the world to get hiring work done, instantly." With conversational experiences at the core of everything: Hiring managers can quickly open and post jobs with a few taps in a mobile app Candidates can apply to jobs in minutes, all via text or chat Screening for minimum job requirements can be completely automated Interviews can be scheduled (or rescheduled) instantly with qualified candidates Automated reminders can be sent to drive significantly higher show rates Reminders can automatically be sent when a candidate needs to complete other steps in the process — like a background check or assessment, or paperwork and onboarding tasks ahead of their first day For organizations already leveraging a large enterprise ATS — like SAP SuccessFactors or Workday — Paradox clients can keep that ATS and add Paradox on top. This allows clients using these systems to modernize and streamline the process for high-volume roles without undergoing a massive lift and shift. The result is a full transformation of the high-volume hiring process but fully integrated into the existing system of record. "Our job is to help our clients solve their biggest challenges — in whatever shape that takes," said Matos. "Often, that means layering Paradox on top of the existing HCM or ATS. We're fortunate to have great partnerships and relationships with many of the large ERP and HCM players in this space, and that allows us to deliver solutions that solve our clients' sharpest pain, often with very clear, immediate ROI." Driving Tangible Results for High-Volume Employers Of course, building the technology is one thing. Deploying it at scale to drive real business results is another challenge. But that's where Paradox has made its biggest impact. And not just with the bottom-line, but with the actual people using the product every day. "It's just the convenience of it — you don't have to go to a computer or even be at work to see that an interview's been scheduled or a candidate's accepted an offer," said Johnny Courtemash, Training Director for Starcorp, which owns and operates 150 Carl's Jr. and Hardee's restaurants. "The time that it's saving our company is amazing." Several other large enterprise clients have seen similar results. Since implementing Paradox's, clients across a wide range of industries have seen dramatic improvement in candidate conversion, time-to-hire, operational efficiency, and candidate satisfaction, including: Reducing the time from application to interview scheduled from days to minutes Increasing application flow, with a 99% candidate satisfaction rate Cutting time-to-hire by more than half to fill open roles faster Madeline Laurano, founder of Aptitude Research, a research-based analyst and advisory firm focused on how changes in technology are transforming today's organizations, said Paradox's launch signals a new wave in the industry. "There's so much focus on ChatGPT and what it might do for recruiting and HR, but Paradox is already there — and it's been leading that charge for years," Laurano said. "There's so much about this industry that requires deep domain knowledge and the Paradox team has it. They're full of people with real passion for recruiting and HR, they exist to serve their clients, and they have innovation in their DNA. This is a big step forward for our industry — and I couldn't be more excited to see how they shape it." About Paradox Launched in 2016, Paradox is the conversational recruiting platform behind the world's first Conversational ATS. Serving clients like Unilever, CVS Health, Amazon, L'Oreal, Nestle, and General Motors, Paradox is helping recruiters and hiring managers save hours every day on manual tasks like candidate screening, interview scheduling, and reminders, while delivering the world's best, most frictionless candidate experience. Paradox has won numerous awards, including Human Resource Executive's Best HR Product of 2019, 2021, and 2022, and consecutive honors in 2020, 2021, and 2022 as one of Forbes Top Startup Employers. To learn more about Paradox's product, visit www.paradox.ai. To explore open opportunities on its team, visit careers.paradox.ai.

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