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Listen and act: how to get employee experience management right

As the science behind employee engagement evolves, it’s become clear just how much businesses can gain from a happy and involved workforce. From improved performance, to reduced attrition, increased revenue and even a better customer experience, employee engagement is at the heart of business growth. Given these benefits, it’s no surprise that the role of HR departments is moving beyond just managing people and towards managing experiences.

Spotlight

Personnel Selexions

Personnel Selexions, India's Premier Executive Selection Firm and a part of the 'PSS Group', which includes Personnel Search Services (India), Lobo Staffing Solutions Pvt. Ltd. & Lobo Management Services (Middle East). As a Group we operate across India (Mumbai, Delhi, Bangalore, Chennai, Kolkata and Hyderabad) and the Middle East (Dubai).

OTHER ARTICLES
Recruitment & Retention

Adopting a talent optimization strategy

Article | August 19, 2022

Business is a balancing act comprised of trade offs, often competing objectives, and strategic decision-making. As the war for talent rages and the demographics of the workforce continue to change, the candidate and employee experience have shifted from being just HR considerations to being business considerations. Therefore, today’s executives should consider aligning their talent strategies with business strategies as the means by which overall business objectives can be obtained.

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Recruitment & Retention

5 Things HR Can Do To Improve Employee Output

Article | July 14, 2022

Employees are companies most valuable asset – Without the talent, knowledge and expertise those employed bring to an organisation, it’s safe to say that the business world would be a very different landscape. Human Resources is often held responsible for owning the employee value strategy, where we’re now embracing tremendous improvements in how the value that employees bring, can be achieved. Here we’ll explore how data analysis, learning & development, employee engagement, 360 feedback and flexibility all offer a significant opportunity to improve employee output within every organisation in 2020.

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HR Practice, HR Strategy

6 Reasons To Invest In Employee Onboarding In Your Organization

Article | August 8, 2022

You never get a second chance to make a first impression. This holds particularly true when it comes to employee onboarding. It's a new hire's introduction to the organization and the experience has a significant impact on employee retention. Unfortunately, that's why it's rare to see many employees with years of tenure. Research by Future Workplace found that 91% of Millennials expect to stay in a job for less than 3 years. Companies lose 25% of all new employees within the first year, according to SHRM, but almost 70% of employees are more likely to stay with a company for 3 years if they experienced great onboarding.

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Great training is key to creating a positive employee experience

Article | February 10, 2020

You’d love to have employees working for you who are the type that always want to learn new things and grow, right? Right. Engaged employees spend more of their time working to improve their performance through training and development. They are the type of workers every company wants, and they expect their employers to create a positive experience for them by matching their ambition with effective training. For firms and HR professionals trying to create a positive employee experience, it’s essential that your team of in-house trainers is ready to lead the way.

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Recruitment & Retention

Top 7 Features to Look for in a Recruitment Marketing Platform

Article | August 19, 2022

Business is a balancing act comprised of trade offs, often competing objectives, and strategic decision-making. As the war for talent rages and the demographics of the workforce continue to change, the candidate and employee experience have shifted from being just HR considerations to being business considerations. Therefore, today’s executives should consider aligning their talent strategies with business strategies as the means by which overall business objectives can be obtained.

Read More
Recruitment & Retention

5 Elements to Retain Millennial and Gen Z Employees

Article | July 14, 2022

Employees are companies most valuable asset – Without the talent, knowledge and expertise those employed bring to an organisation, it’s safe to say that the business world would be a very different landscape. Human Resources is often held responsible for owning the employee value strategy, where we’re now embracing tremendous improvements in how the value that employees bring, can be achieved. Here we’ll explore how data analysis, learning & development, employee engagement, 360 feedback and flexibility all offer a significant opportunity to improve employee output within every organisation in 2020.

Read More
HR Practice, HR Strategy

4 Signs You’re Hurting Your Employer Brand

Article | August 8, 2022

You never get a second chance to make a first impression. This holds particularly true when it comes to employee onboarding. It's a new hire's introduction to the organization and the experience has a significant impact on employee retention. Unfortunately, that's why it's rare to see many employees with years of tenure. Research by Future Workplace found that 91% of Millennials expect to stay in a job for less than 3 years. Companies lose 25% of all new employees within the first year, according to SHRM, but almost 70% of employees are more likely to stay with a company for 3 years if they experienced great onboarding.

Read More

Great training is key to creating a positive employee experience

Article | February 10, 2020

You’d love to have employees working for you who are the type that always want to learn new things and grow, right? Right. Engaged employees spend more of their time working to improve their performance through training and development. They are the type of workers every company wants, and they expect their employers to create a positive experience for them by matching their ambition with effective training. For firms and HR professionals trying to create a positive employee experience, it’s essential that your team of in-house trainers is ready to lead the way.

Read More
MORE ARTICLES

Spotlight

Personnel Selexions

Personnel Selexions, India's Premier Executive Selection Firm and a part of the 'PSS Group', which includes Personnel Search Services (India), Lobo Staffing Solutions Pvt. Ltd. & Lobo Management Services (Middle East). As a Group we operate across India (Mumbai, Delhi, Bangalore, Chennai, Kolkata and Hyderabad) and the Middle East (Dubai).

Related News

Employee Engagement

Paylocity Introduces New Products Designed to Further Engage Today's Modern Workforce

GlobeNewswire | October 25, 2023

Paylocity (NASDAQ: PCTY), a leading provider of cloud-based HR and payroll software solutions, today introduces two new products, Recognition & Rewards and Employee Voice, to help business leaders and HR teams build culture and employee engagement while attracting and retaining talent more effectively. Building on the company’s track record of innovation, including integrating generative AI in multiple areas of its HCM platform and delivering Community, a social collaboration hub, the two new products announced today bolster strong workplace connections in an environment where employees feel both valued and heard. To drive employee engagement, Paylocity has announced a comprehensive solution that bridges the recognition and rewards gap, further enhancing productivity and retention. Paylocity’s new Recognition & Rewards product builds on popular peer recognition capabilities that are already part of the Paylocity platform. Recognition & Rewards includes automation to recognize common moments that matter like birthdays or anniversaries, and customization to tailor rewards programs with cash redemption. Employees can also socially celebrate everyday moments of achievement with emojis and likes. We got a sneak peek at Paylocity's Recognition & Rewards, and it really impressed us. This new feature isn't just about rewards; it's about showing our employees they're valued. It helps bring our team together, beyond just tracking milestones, said Courtney Guppy, Senior Vice President of Human Resources for Crafton Tull. We're excited to incorporate it into our workplace culture, and we believe it will have a positive impact on our team and organization. Paylocity has done a great job with this one! Unlocking the Power of Employee Feedback Today, five different generations coexist in the workforce, bringing diverse mindsets and expectations to the office. Paylocity recognizes the pivotal role of organizational culture in talent retention. According to the 2022 Ernst & Young U.S. Generation Survey, more than 90% of employees consider culture a significant factor in their decision to stay with a company. Balancing the diverse interests and opinions of a multi-generational workforce presents a challenge for leaders, where effective communication is key to creating a harmonious workplace. To address the critical issue of talent retention, Paylocity has introduced Employee Voice, which goes beyond traditional surveys by offering a unique approach to employee engagement and retention. Building on the Paylocity platform’s existing AI capabilities, Employee Voice combines cutting-edge technology with rigorous scientific principles, underpinned by a proprietary, statistically validated engagement model developed by Paylocity's Data Science team. Any organization, regardless of size, can leverage AI to automatically delve into employee sentiment. The resulting data and insights are easily made available to executives and managers to identify key drivers of engagement without overburdening HR teams. Employee Voice offers a foundation of best-practice action items, built from the experiences of more than 36,000 Paylocity clients, to help leaders track progress as they address the needs of their organizations. Empowering Workers in a Mobile-First World With today's workforce being more distributed and increasingly reliant on mobile devices, the need for seamless and intuitive mobile access continues to be critical. Acknowledging this shift, Paylocity has rolled out its next-generation mobile app. Building on the success of previous versions, this update includes a modern, intuitive home screen that unifies the information most relevant to each employee—new messages, tasks to complete, timesheets, and even an online hub where they can get important updates from leaders and connect with their peers. Customizable navigation ensures access to individuals’ most-used features via a single tap. At Paylocity, we are focused on providing innovative solutions that not only envision but deliver the future of HCM today, said Steve Beauchamp, co-CEO of Paylocity. We understand the workplace is evolving, and with it, the needs of employees and organizations. These latest advancements reflect our mission to stay at the forefront of this transformation and push the boundaries of modern HR. Availability Recognition & Rewards and Employee Voice will be available in early 2024 for an additional cost. Users can download the new mobile app today at Google Play and App Store. For more information about these products and features, please visit www.paylocity.com. About Paylocity Headquartered in Schaumburg, IL, Paylocity (NASDAQ: PCTY) is an award-winning provider of cloud-based HR and payroll software solutions. Founded in 1997 and publicly traded since 2014, Paylocity offers an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build culture and connection with their employees. Known for its unique culture and consistently recognized as one of the best places to work, Paylocity accompanies its clients on the journey to create great workplaces and help all employees achieve their best. For more information, visit www.paylocity.com.

Read More

Employee Experience

Marrying Form and Function, PrismHR Unveils New Unified Employee Experience (UEX)

GlobeNewswire | October 19, 2023

PrismHR, a Vensure Employer Solutions company and the leading HR technology software innovator for PEOs, ASOs and HCM providers across the U.S., today announced the launch of its Unified Employee Experience (UEX) update. Inspired by the award-winning Namely UI, PrismHR UEX leverages established design principles that make user tasks intuitive in any situation, and it includes new manager and employee views, expanded configuration options, higher levels of accessibility and improved responsiveness. Kevin Andrews, president of PrismHR, said, “With PrismHR UEX, we wanted to bring a more modern, responsive, and accessible experience to our users, which include HR outsourcers and their small and medium-sized business (SMB) clients. To do this, Rob Roberts, our director of user experience, and his team leveraged interaction design to redesign the steps in the flow. His team analyzed what our users are trying to do and identified their priorities before designing the steps in the flow, so it’s very natural for them. And this is just the start. There’s much more to come.” As such, highlights of the initial PrismHR UEX rollout include: New employee/manager split views to give the right people the right information at the right time. Customized branding via the Employee Experience Configuration Tool to reflect titles, headers, primary links, buttons, and accent colors. Accessibility capabilities that align with Web Content Accessibility Guidelines (WCAG) 2.0 Level AA requirements to improve the experience for people with disabilities. Unified navigation, guided workflows, and responsive views for desktop, tablet and mobile. Alex Campos, CEO of Vensure Employer Solutions, said, Tackling a design project of this magnitude allowed the PrismHR team to think this through with fresh eyes. In doing so, we were able to marry form and function and present a greatly improved user experience that sets a new standard of excellence across the entire industry. PrismHR UEX doesn’t just look nicer—it also helps our customers’ clients accomplish their most important HR tasks easily and more efficiently. To learn more and experience PrismHR UEX, visit https://info.prismhr.com/unified-employee-experience. About PrismHR PrismHR’s mission is to fuel the growth of small and medium-sized businesses (SMBs) across the U.S. Our HR software, combined with our ecosystem of HR service providers, enables SMBs to manage payroll, benefits and HR, leveling the playing field with large enterprises. Today, PrismHR delivers world-class HR services to thousands of organizations and continues to invest heavily in technology as the HR innovation frontrunner. A Vensure Employer Solutions company, PrismHR is located in Hopkinton, Massachusetts. For more information, visit www.prismhr.com. About Vensure Employer Solutions Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a “One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com.

Read More

Payroll

Sage Intacct Payroll powered by ADP launches in Canada

GlobeNewswire | October 18, 2023

Sage, the leader in accounting, financial, HR and payroll technology for small and mid-sized businesses (SMBs), has launched Sage Intacct Payroll in partnership with ADP Canada. The solution has been available in the US market since June 2022. Sage Intacct Payroll powered by ADP offers payroll and HR functionalities to help medium businesses work smarter as they scale and grow. It is the only market-leading payroll solution that works seamlessly with Sage Intacct, the cloud financial management platform. With Sage Intacct Payroll, businesses can improve employee engagement, reduce errors and leverage insights with an integrated, all-in-one solution for all their accounting, payroll and HR needs. Self-service capabilities and a top-rated mobile experience help deliver a user-friendly experience for employees. Launching Sage Intacct Payroll in Canada is a significant milestone for Sage, as it doubles down on our ambition of being the trusted network for growing and scaling medium businesses, said Mark Hickman, Managing Director of Sage in Canada. Sage Intacct Payroll allows businesses to streamline payroll processes through a secure and scalable system that helps them spend less time on admin and more time focused on business growth. “I serve as both Finance and HR director, so am always looking for ways to automate and streamline tasks to give me more time to focus on HR initiatives and accounting analysis,” said Angela Biermann, Director of Finance & HR for Nextmune US LLC. “Sage Intacct Payroll is a huge time saver for me, and it fills that ideal sweet spot – the payroll power of ADP fully integrated with Sage Intacct,” she concluded. The first-of-its-kind platform enables increased collaboration and efficiency between accounting, HR and payroll teams, while bringing significant time and cost savings to businesses. “ADP is proud to partner with Sage to provide Sage Intacct Payroll to Canadian businesses,” said Holger Kormann, President, ADP Canada. “As businesses look to revolutionize how they work, including their accounting, HR and payroll systems, this solution will provide teams and people with the right tools and insights to help them achieve more than they ever thought possible.” With Sage Intacct Payroll, businesses can benefit from: Powerful Integration – Seamlessly integrated with Sage Intacct, enabling analytics that include payroll and people data. Scalability – Manage the entire payroll process from anywhere, anytime, with the best-in class payroll and HR solution. Fully expandable to meet a range of business needs including Benefits Administration, HR Management, Recruiting and more. Simplicity – Streamline administration with a single vendor for accounting, planning, payroll, and HR Management with one easy-to-understand bill. Security – Feel confident with strong encryption and state-of-the-art security delivering multi-level protection of company data.

Read More

Employee Engagement

Paylocity Introduces New Products Designed to Further Engage Today's Modern Workforce

GlobeNewswire | October 25, 2023

Paylocity (NASDAQ: PCTY), a leading provider of cloud-based HR and payroll software solutions, today introduces two new products, Recognition & Rewards and Employee Voice, to help business leaders and HR teams build culture and employee engagement while attracting and retaining talent more effectively. Building on the company’s track record of innovation, including integrating generative AI in multiple areas of its HCM platform and delivering Community, a social collaboration hub, the two new products announced today bolster strong workplace connections in an environment where employees feel both valued and heard. To drive employee engagement, Paylocity has announced a comprehensive solution that bridges the recognition and rewards gap, further enhancing productivity and retention. Paylocity’s new Recognition & Rewards product builds on popular peer recognition capabilities that are already part of the Paylocity platform. Recognition & Rewards includes automation to recognize common moments that matter like birthdays or anniversaries, and customization to tailor rewards programs with cash redemption. Employees can also socially celebrate everyday moments of achievement with emojis and likes. We got a sneak peek at Paylocity's Recognition & Rewards, and it really impressed us. This new feature isn't just about rewards; it's about showing our employees they're valued. It helps bring our team together, beyond just tracking milestones, said Courtney Guppy, Senior Vice President of Human Resources for Crafton Tull. We're excited to incorporate it into our workplace culture, and we believe it will have a positive impact on our team and organization. Paylocity has done a great job with this one! Unlocking the Power of Employee Feedback Today, five different generations coexist in the workforce, bringing diverse mindsets and expectations to the office. Paylocity recognizes the pivotal role of organizational culture in talent retention. According to the 2022 Ernst & Young U.S. Generation Survey, more than 90% of employees consider culture a significant factor in their decision to stay with a company. Balancing the diverse interests and opinions of a multi-generational workforce presents a challenge for leaders, where effective communication is key to creating a harmonious workplace. To address the critical issue of talent retention, Paylocity has introduced Employee Voice, which goes beyond traditional surveys by offering a unique approach to employee engagement and retention. Building on the Paylocity platform’s existing AI capabilities, Employee Voice combines cutting-edge technology with rigorous scientific principles, underpinned by a proprietary, statistically validated engagement model developed by Paylocity's Data Science team. Any organization, regardless of size, can leverage AI to automatically delve into employee sentiment. The resulting data and insights are easily made available to executives and managers to identify key drivers of engagement without overburdening HR teams. Employee Voice offers a foundation of best-practice action items, built from the experiences of more than 36,000 Paylocity clients, to help leaders track progress as they address the needs of their organizations. Empowering Workers in a Mobile-First World With today's workforce being more distributed and increasingly reliant on mobile devices, the need for seamless and intuitive mobile access continues to be critical. Acknowledging this shift, Paylocity has rolled out its next-generation mobile app. Building on the success of previous versions, this update includes a modern, intuitive home screen that unifies the information most relevant to each employee—new messages, tasks to complete, timesheets, and even an online hub where they can get important updates from leaders and connect with their peers. Customizable navigation ensures access to individuals’ most-used features via a single tap. At Paylocity, we are focused on providing innovative solutions that not only envision but deliver the future of HCM today, said Steve Beauchamp, co-CEO of Paylocity. We understand the workplace is evolving, and with it, the needs of employees and organizations. These latest advancements reflect our mission to stay at the forefront of this transformation and push the boundaries of modern HR. Availability Recognition & Rewards and Employee Voice will be available in early 2024 for an additional cost. Users can download the new mobile app today at Google Play and App Store. For more information about these products and features, please visit www.paylocity.com. About Paylocity Headquartered in Schaumburg, IL, Paylocity (NASDAQ: PCTY) is an award-winning provider of cloud-based HR and payroll software solutions. Founded in 1997 and publicly traded since 2014, Paylocity offers an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build culture and connection with their employees. Known for its unique culture and consistently recognized as one of the best places to work, Paylocity accompanies its clients on the journey to create great workplaces and help all employees achieve their best. For more information, visit www.paylocity.com.

Read More

Employee Experience

Marrying Form and Function, PrismHR Unveils New Unified Employee Experience (UEX)

GlobeNewswire | October 19, 2023

PrismHR, a Vensure Employer Solutions company and the leading HR technology software innovator for PEOs, ASOs and HCM providers across the U.S., today announced the launch of its Unified Employee Experience (UEX) update. Inspired by the award-winning Namely UI, PrismHR UEX leverages established design principles that make user tasks intuitive in any situation, and it includes new manager and employee views, expanded configuration options, higher levels of accessibility and improved responsiveness. Kevin Andrews, president of PrismHR, said, “With PrismHR UEX, we wanted to bring a more modern, responsive, and accessible experience to our users, which include HR outsourcers and their small and medium-sized business (SMB) clients. To do this, Rob Roberts, our director of user experience, and his team leveraged interaction design to redesign the steps in the flow. His team analyzed what our users are trying to do and identified their priorities before designing the steps in the flow, so it’s very natural for them. And this is just the start. There’s much more to come.” As such, highlights of the initial PrismHR UEX rollout include: New employee/manager split views to give the right people the right information at the right time. Customized branding via the Employee Experience Configuration Tool to reflect titles, headers, primary links, buttons, and accent colors. Accessibility capabilities that align with Web Content Accessibility Guidelines (WCAG) 2.0 Level AA requirements to improve the experience for people with disabilities. Unified navigation, guided workflows, and responsive views for desktop, tablet and mobile. Alex Campos, CEO of Vensure Employer Solutions, said, Tackling a design project of this magnitude allowed the PrismHR team to think this through with fresh eyes. In doing so, we were able to marry form and function and present a greatly improved user experience that sets a new standard of excellence across the entire industry. PrismHR UEX doesn’t just look nicer—it also helps our customers’ clients accomplish their most important HR tasks easily and more efficiently. To learn more and experience PrismHR UEX, visit https://info.prismhr.com/unified-employee-experience. About PrismHR PrismHR’s mission is to fuel the growth of small and medium-sized businesses (SMBs) across the U.S. Our HR software, combined with our ecosystem of HR service providers, enables SMBs to manage payroll, benefits and HR, leveling the playing field with large enterprises. Today, PrismHR delivers world-class HR services to thousands of organizations and continues to invest heavily in technology as the HR innovation frontrunner. A Vensure Employer Solutions company, PrismHR is located in Hopkinton, Massachusetts. For more information, visit www.prismhr.com. About Vensure Employer Solutions Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a “One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com.

Read More

Payroll

Sage Intacct Payroll powered by ADP launches in Canada

GlobeNewswire | October 18, 2023

Sage, the leader in accounting, financial, HR and payroll technology for small and mid-sized businesses (SMBs), has launched Sage Intacct Payroll in partnership with ADP Canada. The solution has been available in the US market since June 2022. Sage Intacct Payroll powered by ADP offers payroll and HR functionalities to help medium businesses work smarter as they scale and grow. It is the only market-leading payroll solution that works seamlessly with Sage Intacct, the cloud financial management platform. With Sage Intacct Payroll, businesses can improve employee engagement, reduce errors and leverage insights with an integrated, all-in-one solution for all their accounting, payroll and HR needs. Self-service capabilities and a top-rated mobile experience help deliver a user-friendly experience for employees. Launching Sage Intacct Payroll in Canada is a significant milestone for Sage, as it doubles down on our ambition of being the trusted network for growing and scaling medium businesses, said Mark Hickman, Managing Director of Sage in Canada. Sage Intacct Payroll allows businesses to streamline payroll processes through a secure and scalable system that helps them spend less time on admin and more time focused on business growth. “I serve as both Finance and HR director, so am always looking for ways to automate and streamline tasks to give me more time to focus on HR initiatives and accounting analysis,” said Angela Biermann, Director of Finance & HR for Nextmune US LLC. “Sage Intacct Payroll is a huge time saver for me, and it fills that ideal sweet spot – the payroll power of ADP fully integrated with Sage Intacct,” she concluded. The first-of-its-kind platform enables increased collaboration and efficiency between accounting, HR and payroll teams, while bringing significant time and cost savings to businesses. “ADP is proud to partner with Sage to provide Sage Intacct Payroll to Canadian businesses,” said Holger Kormann, President, ADP Canada. “As businesses look to revolutionize how they work, including their accounting, HR and payroll systems, this solution will provide teams and people with the right tools and insights to help them achieve more than they ever thought possible.” With Sage Intacct Payroll, businesses can benefit from: Powerful Integration – Seamlessly integrated with Sage Intacct, enabling analytics that include payroll and people data. Scalability – Manage the entire payroll process from anywhere, anytime, with the best-in class payroll and HR solution. Fully expandable to meet a range of business needs including Benefits Administration, HR Management, Recruiting and more. Simplicity – Streamline administration with a single vendor for accounting, planning, payroll, and HR Management with one easy-to-understand bill. Security – Feel confident with strong encryption and state-of-the-art security delivering multi-level protection of company data.

Read More

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