Article | March 10, 2020
Successful onboarding is the key to getting new employees off to the right start. Get it right and your investment in talent pays off. Get it wrong and you risk losing people you just hired. An LXP can enhance the onboarding experience of new employees, but you need to make sure you use it effectively. Studies show how good onboarding can make the difference between new hires staying and not. But often onboarding is simply ineffectual—no more than a box-ticking exercise. But badly handled it can make a new employee feel isolated.
Article | April 30, 2020
In less than two months, COVID19 has forced America to look at an honest picture of itself that it has been avoiding for a long time. It isn’t pretty. We are witnessing the costs of building a society where a large part of the population experiences extreme financial instability, housing insecurity, student debt burdens, lack of basic health care, and can’t even provide broadband at home so their kids can go to school. None of this information is new, but it took a crisis like this to make it impossible to keep such shameful statistics at arms’ length, when so many of our family, friends and neighbors are suffering.
Article | June 25, 2020
The COVID-19 pandemic has had a dramatic impact on our daily lives. We live, work, and interact with each other very differently than we did just a few short weeks ago. And it’s fair to say that COVID-19 will have lasting impacts on our personal and professional lives in the future. Exactly what those impacts are remains to be seen, as governments and businesses are slowly reopening and returning employees to the workplace. To support organizations during this turbulent time, the Perceptyx team surveyed more than 500,000 employees from enterprises across every major industry, helping drive insights into the specific and immediate needs of employees at this time. We asked about company responses to COVID-19, the remote work experience, front-line work experiences, and concerns about returning to the work environment.
Article | September 1, 2021
The 3 Roles of Karpman’s Drama Triangle
This was a familiar scenario in our home when my kids were small. It was 2008, New Year’s Day. Mum and Dad were worse for wear (Uh-hum) and so to placate the kids we all went out and bought a Wii. ‘You two kids play this whilst Mum and Dad ‘rest’. An hour later I walked into the living room to find a blanket covering the TV. ‘Why has the TV got a blanket over it?’ Gabby was 8, ‘The telly was cold’. Even through my struggling state, I sensed that might not be true.
Lifting up the blanket, the wonderful colours that appeared on the screen were a sight to behold. Though not quite as much as the Wii remote that was buried in the screen. Jack, ‘Do you $££$$$$$ remember I said to put the strap thing around your wrist when you played bowling?!’ I shouted at the kids. My wife heard and came to defend them ‘as they are only little’.
This is the drama triangle.
In this scenario, it is short-lived, typical of young families, and provides amusing stories to ponder on in the later grey-haired years. There are much more unproductive, unhealthy, and toxic drama triangles that we have all been part of.
The Persecutor, The Rescuer, and the Victim
Steven Karpman came up with the drama triangle in the 1960s, winning the Eric Berne Memorial Scientific Award, and the triangle is as relevant today as it was then. The Drama Triangle is about three roles; The Persecutor, The Rescuer, and the Victim. Imagine an inverted triangle with the P top left, the R top right, and the V at the bottom. To bring it to life I’ll share where we see it every day – fairy tales, films, and TV (If yours is not ‘cold’!). Little Red Riding Hood: The Big Bad Wolf was the persecutor (Villain), The Woodsman was the Rescuer (Hero), and Little Red Riding Hood was the Victim (Damsel in distress).
The drama triangle can be nicely exemplified with the Snow White fairy-tale
At work, we often play out the drama triangle in our heads moving around all 3 roles. The last time you missed a deadline your brain went something like, ‘you idiot, you knew you should have done that’ – Persecutor. ‘They treat you badly. It’s not your fault’ – Victim. ‘It’s ok, we can sort this’ – Rescuer. The roles also play out in real life too. You might have a boss or a customer that is a persecutor, or you might be that persecutor looking for people to blame. Each of us enters the drama triangle at our default position. For example, you might ‘always’ be the victim. A triangle begins because of a situation, like a missed deadline, and then we play one of the 3 roles, and look to others to be the other roles.
The challenge with the drama triangle is to know that all 3 roles end up as the victims because we move around the drama triangle until we arrive at, ‘Poor me. Help!’ To break out of this well-trodden road is about firstly knowing that the drama triangle exists, and secondly by taking the step to move your role to something much more positive. A persecutor becomes a positive challenger, the rescuer a coach, and the victim problem solves taking responsibility for the part they play.
Written by Darren A. Smith https://www.makingbusinessmatter.co.uk/drama-triangle/