Benchmark Search Group

Benchmark Search Group | October 21, 2015

Bloomberg BNA today released its HR Department Benchmarks and Analysis 2015-2016 report, the most in-depth source for research and analysis on HR department responsibilities, staffing, expenditures and budgets, influence, priorities and strategic planning. This report, which has been issued annually for over three decades, is a vital source for human resources executives at organizations of all types and sizes, providing benchmarking data and insights required to plan for the future and manage t...

Benchmark Search Group | February 11, 2016

The study, which is based on a survey of more than 300 HR professionals from North American organizations with at least 1,000 employees, examines how HR professionals are supporting customer experience and employee engagement efforts within their organizations. The results from this survey were compared with a similar study that Temkin Group completed in 2012....

Benchmark Search Group | September 30, 2016

MetricNet's Service Center Benchmark for Human Resources addresses the unique challenges faced by HR call center professionals. These include the ever present need to protect sensitive employee information, high call volumes with a wide variety of individualized inquiries, LOA requests that can be complex and time-consuming to process, comp and benefits calls that are often urgent, and new hires spread over a wide geographic area," said Jeff Rumburg, Managing Partner of MetricNet. "...

HR Dive | January 13, 2020

Creativity was the most in-demand soft skill for applicants last year, and it has retained its place heading into 2020, according to a Jan. 9 LinkedIn Learning report. "Organizations need people who can creatively approach problems and tasks across all business roles, from software engineering to HR," the company said. Persuasion, collaboration, adaptability and emotional intelligence rounded out the top five. LinkedIn noted that emotional intelligence — defined as the ability to...