Human Resource Management (HRM) is a field of study that was developed and is committed to supporting the management of human capital. Traditionally, HRM focused only on hiring, paying, and facilitating employee benefits, as well as administrating the organization’s people policies and procedures around codes of conduct and terms of employment. This type of HRM is often referred to as “transactional.” Senior leaders who view HRM in this context see it as a back office function with low strategic value. This mindset represents a lost opportunity when one considers that an organization’s people are its most important drivers for success. Strategic initiatives that encourage employee behaviours such as using discretionary effort .