Human resource teams traditionally are on the front line in defining the member experience. HR representatives often address employees’ questions about benefits, coverage and care options for themselves and their families. But as HR teams have taken on more complex responsibilities e.g., COVID policies, work-from-home, geographically dispersed employees, the war for talent there is less time available to accommodate individual benefits needs and questions.
So how do HR teams maintain the empathetic, personal and caring services that employees value and are accustomed to having? What does an excellent member experience look like today and into the future, and how can it be achieved?
In this program, Alexis Zygmund, Director of Health and Wellbeing at Barry-Wehmiller’s Corporate People Team, and Cheryl Priddy, Division Vice President, Benefits, Scion Health, discuss with Quantum Health's Chris Reed the impact of independent care coordination and navigation for supporting their employees, organizations, and the future of work.
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Labor law posting compliance gets more challenging every year. What used to be a fairly simple process of hanging notices in the breakroom has morphed into a tangle of confusing requirements. This insightful, fast-paced presentation will shed light on common gaps employers miss, so you’ll have the information you need to be in total compliance.
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Glassdoor
Social media recruiting roared in without companies understanding the personnel and monetary commitment to the process. Consequently over the past couple of years, many of those companies have abandoned the engagement commitment and returned to the practices of the past, notably posting jobs and praying the best candidate is reading their post on the expensive LinkedIn Recruiter.
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lorman
There are many laws and rules that govern what happens when an employee takes a leave, or seems to be in need of taking such a leave. The federal Family and Medical Leave Act of 1993 is the bible for any employer when considering its obligations and an employee's rights in leave scenarios, but other statutes must also be considered. What happens when an on-the-job injury is involved? What happens when the leave is triggered by a disability unrelated to the workplace (e.g. heart attack)?
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