Adding Melita User to the Help Desk Call Queue

video | May 25, 2023

Diversity, equity, and inclusion (DEI) are foundational to a more just, fair, and human society. A strong DEI culture at work ensures that each of us is seen and celebrated for who we are. And experts at Deloitte, McKinsey, Forbes, Columbia Business School, and virtually anyone who studies the subject will tell you it’s quantifiably proven to drive, accelerate, and impact growth, recruitment, retention, psychological safety, connection, productivity, and more in the workplace. Here are some tips for how to promote diversity and cultural differences in your workplace....

video | May 18, 2023

Employee coaching, when done right, lifts employees up, fosters wellbeing, and ultimately improves team morale, retention, and engagement. But coaching looks different for everyone! In this video, we'll learn how to make it meaningful, impactful, and personalized to the individual....

video | May 10, 2023

Employees and executives almost unanimously agree that the key to success in an organization is company culture. But you can’t wave a magic wand and manifest company culture out of thin air. So what can you do to foster good company culture? You can start by making sure your workplace culture aligns with your company's vision, values, and behaviors. This will frame your workplace culture definition, a guiding light for everything from hiring to communication throughout the organization....

video | May 11, 2023

Our own Head of HR, Anita Grantham talks about why it is important to focus on the company mission before anything else. She explains why putting your mission and values first is part of a strategic framework that will help you transform any workplace with long term business building results....