2019 Human Resource Outsourcing (HRO) Trends Report

whitePaper | December 9, 2019

The human jobs that remain require specialized skillsets, not just warm bodies. And as technical competencies are increasingly automated, what were previously considered soft skills are becoming the hard skills. These are mainly behavioral in context and are often referred to as transversal competencies. That’s according to the Future of Jobs Report 2022, published by the World Economic Forum, which identifies the skills that are increasingly in demand and those that are becoming less important.

whitePaper | January 1, 2020

The rise of artificial intelligence (AI) is redefining how businesses operate. Artificial intelligence enables computers to learn from experience and accomplish human-like tasks more efficiently by processing large amounts of data and recognizing patterns. Over the next decade, data analytics and AI will augment workers’ efficiency, as companies rely on leading tech to beat out competitors, according to Gartner’s Hype Cycle 2019.

whitePaper | September 18, 2022

For the past three years, Deloitte and the Billie Jean King Leadership Initiative (BJKLI) have collaborated to conduct targeted research that helps educate and advance how organizations foster inclusion as the workforce continues to evolve.

whitePaper | November 30, 2022

Internal mobility, career development and succession management are important to both employee and organizational goals. Each of these issues, while separate, strongly influence the others. When done well, they can have tremendous benefits, such as improved employee retention, increased engagement and the ability to bridge skills gaps. However, when even one of the elements are not done correctly it can lead to major challenges in the organization. For example, if a manager is resistant to internal movement, their employees may become less engaged resulting in them eventually quitting.

whitePaper | April 15, 2022

Due to the “Great Remote Work Experiment” that began in March 2020 when workplaces around the world rapidly shut down, work is changing faster than it has in a generation. As many people now return to the workplace and begin to experiment with hybrid work, a range of different outcomes is possible. Thankfully, researchers at Microsoft and from around the world have been investigating evolving hybrid work practices and developing technologies that will address the biggest new challenges while taking advantage of the biggest new opportunities.

whitePaper | February 6, 2020

As the focus on employee engagement has grown over the past several decades, an important point is often overlooked: Engagement is an outcome, the result of the entire employee experience. It is one metric, alongside many others, that helps us uncover opportunities for improving the total work experience. The employee experience is defined by everything from the physical work environment to the relationship between employees, management, and executives, and even includes factors not directly connected to the job—health, finances, family, and social life—all of which impact employees’ total well-being.