A Complete Guide to the Employee Net Promoter Score (eNPS)

whitePaper | June 7, 2022

Employers are looking for ways to focus on productivity during times of uncertainty. They cannot successfully maximize the potential of their business without tending to the emotional needs of their talent. They are learning lessons as they confront the many challenges associated with the COVID-19 pandemic. Most importantly, they are hungry to understand how to help employees cope, feel some sense of security, and embrace change.

whitePaper | August 27, 2022

Organisations are at an important turning point when it comes to employee experience. When the pandemic invoked a sudden shift to remote working or drastic changes to employment structures in 2020, it also laid bare which employers treated their teams well. Whether it was how well managers communicated changes to working patterns, transparency around furlough, or flexibility for employees to juggle home-schooling with deadlines, workers soon discovered whether their employers’ claims to value their workforce stood up to scrutiny.

whitePaper | December 28, 2022

The pandemic threw lives completely out of gear, and every individual, organization, group was left figuring out how to address the unprecedented questions the situation posed. However, even the darkest of clouds bring along with them silver linings. For software companies, this lining translated to flexible working, higher productivity, better work-life balance, and access to remote global talent. For the employees, the opened-up opportunities hitherto unavailable. They could save hours in commute, work from the comforts of their home or any remote location (imagine working from any exotic location), less disturbance, higher productivity, flexible working hours and the ability to work for any global company without having to relocate.

whitePaper | December 14, 2021

Deloitte's 2021 Global Human Capital Trends report, "The social enterprise in a world disrupted," examines how organizations and leaders can leverage the lessons of this pandemic to fundamentally reimagine work, shifting from a focus on surviving to the pursuit of thriving.

whitePaper | February 7, 2023

Employees want to grow. It’s no longer a lifetime commitment to an employer, but if your people stay an extra year or two, everyone benefits. There is vested interest in career mobility that benefits both when done well.

whitePaper | June 30, 2022

The new world of work is a hybrid environment, and the confluence of people and technology is the way forward. From 2020 to 2021, the world witnessed a paradigm shift that would change the state of HR. Economic uncertainty and the “Great Resignation” played a crucial role in convincing HR teams to shift from traditional setups to more flexible working arrangements. Companies that digitized their HR processes early on had a clear advantage in their transition to hybrid work. Meanwhile, other companies have begun using HR technology more in the hybrid era but to varying degrees of success. The next step now is for HR leaders to leverage HR technology to address new challenges such as employee engagement and retention.