Conversational AI for Employee Experience: A New Breakthrough in HR Management

whitePaper | February 24, 2023

Hybrid work is the giant curveball that Mother Nature has thrown toward Human Resources professionals. Frankly, the evolution toward hybrid work has been a long time coming, but the pandemic accelerated what advances in technology already had begun. About 10 years of transformation happened virtually overnight.

whitePaper | February 6, 2020

As the focus on employee engagement has grown over the past several decades, an important point is often overlooked: Engagement is an outcome, the result of the entire employee experience. It is one metric, alongside many others, that helps us uncover opportunities for improving the total work experience. The employee experience is defined by everything from the physical work environment to the relationship between employees, management, and executives, and even includes factors not directly connected to the job—health, finances, family, and social life—all of which impact employees’ total well-being.

whitePaper | November 7, 2019

Businesses across the world often consider payroll to be a necessary interference that happens as part of being in business. This couldn’t be further from the truth; payroll efficiency, compliance and accuracy are key to employee engagement and productivity. As a result, the payroll function has a critical role to play in the success of your organisation.Today, however, payroll within many businesses is at a cross road. This is a direct result of constant change and uncertainty.

whitePaper | December 16, 2019

More often than not, articles and reports about artificial intelligence center on how machines will replace people and take all our jobs. The reality is not so sinister, but technology will continue to change the skills that organizations require to be effective and successful. It’s critical to understand where things intersect to future-proof your organization. The world is more chaotic and complex than ever but learning technology has the potential to mitigate this complexity by augmenting our intelligence and equipping people with the skills they need to adapt and evolve.

whitePaper | June 2, 2022

This document is published by the World Economic Forum as a contribution to a project, insight area or interaction. The findings, interpretations and conclusions expressed herein are a result of a collaborative process facilitated and endorsed by the World Economic Forum but whose results do not necessarily represent the views of the World Economic Forum, nor the entirety of its Members, Partners or other stakeholders.

whitePaper | September 20, 2022

A workforce management solution helps organizations like yours control labor costs, minimize compliance risk, and improve workforce productivity. Offered exclusively as Software-as-a-Service (SaaS), the solution offers applications for human resources (HR), payroll, time and attendance, leave, accruals, scheduling, and more. Each application can be used individually, as part of a complete, integrated solution, or in conjunction with other thirdparty applications, content, and/or services. The workforce management solution delivers a single front-end interface that is available to customers at any time, from anywhere.