How to be an HR Team-of-One

whitePaper | February 1, 2023

In today’s age of business uncertainty, contingent work has come to play a critical role. Not only do the large majority of organizations leverage contingent work arrangements, but well over a third of organizations have also increased spending on such workers over the last two years and plan to increase it over the next two, according to the latest research from the HR Research Institute (HRRI)

whitePaper | May 10, 2022

Much of business today revolves around the customer experience — improving it, optimizing it, personalizing it. This is understandable in a fast-paced, ever-changing environment where meeting and exceeding the expectations of customers can be a major competitive differentiator. In fact, at least two-thirds of companies now compete predominantly on customer experience.1 But what’s less understood is just how connected the customer experience is to the efficiency — or lack thereof — of employees.

whitePaper | July 9, 2022

For organizations with flexible work models from the hybrid to the fully distributed the head of remote role is growing in popularity. The people in this role are responsible for managing the virtual employee experience and implementing best practices for remote work throughout their organizations. Not all companies need a head of remote, but all companies do need someone to advocate for the wellbeing of their remote workforces.

whitePaper | May 26, 2023

A lot of HR teams are using AI these days... but some departments are concerned about the complexity of this technology, and the potential introduction of bias to their talent management processes. How can you be sure AI delivers real value, and solves recruitment and retention challenges more effectively and efficiently than another approach? If you are at the start of your AI journey, or reviewing the solutions you have in place, here are the questions we would suggest you ask to ensure you are getting the most from any AI applications.

whitePaper | June 2, 2022

This document is published by the World Economic Forum as a contribution to a project, insight area or interaction. The findings, interpretations and conclusions expressed herein are a result of a collaborative process facilitated and endorsed by the World Economic Forum but whose results do not necessarily represent the views of the World Economic Forum, nor the entirety of its Members, Partners or other stakeholders.

whitePaper | January 10, 2020

Technology is becoming more cognitive, more reactive and most importantly, more human. As tech evolves to meet our every need, we need it to learn and grow on its own; to work with us to create a more effective outcome. So, how exactly is technology changing? And how is it helping us in the workplace? Some specific types of technology have come to help, or even replace, traditional human roles. Virtual or AI assistants (Artificial Intelligence Assistants), for example, can aid us in our everyday working lives, and are often taking on a more human presence by cracking jokes or reacting in a more colloquial way.