Q&A with Patrick Welch, President & CMO at Bigtincan

MEDIA 7 | September 17, 2019

Patrick Welch, President and CMO at Bigtincan is a top performing senior executive with 22 years’ experience managing, bringing to market and selling innovative software management solutions to various high value market segments.

Patrick is an inspirational executive with a strong track record of building loyal, high-performance teams and successful businesses in the B2B technology space.

MEDIA 7: You’ve an exemplary career growth record with 9 promotions in 14 years. What do you believe is your superpower for being able to achieve the outcome you desire?
PATRICK WELCH: A great wife and family. Also, I’ve been fortunate to be part of some great companies, that have found product market fit in the large, fast growing paradigm shift. It’s really seeing the opportunity in the market, then surrounding yourself with great people, executing and never wavering.

M7: You’ve been quite influential in growing Netegrity from start-up to $100 million+ in annual sales, showing your positive attitude of “growing-with-the-company instead of growing-within-companies.” How is the feeling of witnessing the company rise from scratch to the empire it is today, and what valuable experience have you derived from this?
PW: The journey is amazing, but it’s important to reflect on the ingredients for success. In Netegrity’s case, we had some amazing people, really focused on the enterprise customer, listening and building a roadmap with clients that allowed us to stay ahead of the competition and win big in the market. I also believe you need to create an ecosystem to embrace the customer and fit into their needs. Markets and products have a life span, so it’s crucial to ensure the company is constantly innovating while layering the tech on top.


"Markets and products have a life span, so it’s crucial to ensure the company is constantly innovating while layering the tech on top."

M7: Being an inspirational executive with a record of building loyal, high-performance teams, how do you ensure that passionate, competitive, and driven-to-succeed attitude and team spirit prevails in your team and how well do you believe that communicating effectively up and down can transform any organization into a robust one?
PW: I believe you need to give your teams the opportunity to grow, and they will produce well beyond expectations. This includes providing them with opportunities to take on new challenges and  promotions but also participate in new projects/ventures that they are passionate about. As a leader you need to find great people, listen to where they want to go in their career and help them take the necessary steps towards that goal during the journey and heat of the battle.


M7: You’ve been included in the list of official members of Forbes Communications Council owing to your in-depth knowledge and diverse experience. What are the measures that the council takes to support budding entrepreneurs to thrive and succeed?
PW: It’s really about the community and networking with other CMOs, presidents, CEO, marketers and being able draw on each other’s experiences to push the needle industry-wide. It’s a way to share experiences with like-minded folks and be able derive real value through sharing best practices. With this approach, everyone wins and business performance continues to improve.


"As a leader you need to find great people, listen to where they want to go in their career and help them take the necessary steps towards that goal during the journey and heat of the battle."

M7: What makes Bigtincan stand out as a leading mobile content enablement platform and how is it revolutionizing mobile content enablement along with boosting customer interaction counts?
PW: Bigtincan’s flagship platform, Bigtincan Hub, redefines sales, marketing and service processes to enable teams to work smarter and faster together for optimal results. With sophisticated, AI-driven features and automation that supports each phase of the buying process, Bigtincan Hub enables teams to drive improved business results by delivering a better customer experience. At the same time, Bigtincan Hub enables sales, service and marketing teams to drive the sales process with the best, most successful sales content anywhere, anytime and on any device.

The hallmark of the Bigtincan Hub platform is its intelligent, AI-powered automation. It unifies and automates a broader range of sales, marketing and service tasks to help teams learn faster, sell more, and be more productive every day. Customers of Bigtincan currently leverage more than 100 integrations for a variety of end-user functions in the enterprise.


M7: Patrick, as a child, what did you want to be when you grew up?
PW: A Major League Baseball player. I was a big baseball guy, and really enjoyed playing. While I didn’t end up in the major league, I did play through high school and had some great experiences over the years.

ABOUT BIGTINCAN

Bigtincan (ASX:BTH) helps sales and service teams increase win rates and customer satisfaction. The company’s mobile, AI-powered sales enablement automation platform features the industry’s premier user experience that empowers reps to more effectively engage with customers and prospects and encourages team-wide adoption. In addition to seven of the Fortune 10 companies, leading brands including AT&T, ThermoFisher, Merck, ANZ Bank and others rely on Bigtincan to enhance sales productivity at every customer interaction. With global sales and marketing headquartered in Boston, Bigtincan also has offices across EMEA, Australia and Asia. To discover more about how your organization can benefit from the Bigtincan Hub platform, please visit www.bigtincan.com or follow @bigtincan on Twitter.

More C-Suite on deck

'A CRO is responsible for revenue creation for a company,' says Courtny Cloeter from OneSource Virtual

Media 7 | March 30, 2022

Courtny Cloeter, Chief Revenue Officer at OneSource Virtual talks about his 30 years of business management experience, including opening up of the global economy. Read more to know more about the role of the CRO is evolving across businesses.

Read More

‘Blockchain brings necessary control on how your data is used’ believes Scot Marcotte, Buck’s Chief Technology Officer

Media 7 | November 15, 2021

Scot Marcotte, Chief Technology Officer at Buck talks about how Buck and its culture has evolved over the last 100 years. Read on to know more about Buck’s innovative consulting solutions and platforms.

Read More

Abodoo’s CEO, Vanessa Tierney advises how to ‘add value to your prospects.’

Media 7 | October 28, 2021

Vanessa Tierney, CEO at Abodoo, introduces us to an incredible tool that enables companies to create clones of their physical building virtually. She shares insights about the marketing technology industry and how she helped upskilling and training graduates for free, early in her career. Read the full interview.

Read More

'A CRO is responsible for revenue creation for a company,' says Courtny Cloeter from OneSource Virtual

Media 7 | March 30, 2022

Courtny Cloeter, Chief Revenue Officer at OneSource Virtual talks about his 30 years of business management experience, including opening up of the global economy. Read more to know more about the role of the CRO is evolving across businesses.

Read More

‘Blockchain brings necessary control on how your data is used’ believes Scot Marcotte, Buck’s Chief Technology Officer

Media 7 | November 15, 2021

Scot Marcotte, Chief Technology Officer at Buck talks about how Buck and its culture has evolved over the last 100 years. Read on to know more about Buck’s innovative consulting solutions and platforms.

Read More

Abodoo’s CEO, Vanessa Tierney advises how to ‘add value to your prospects.’

Media 7 | October 28, 2021

Vanessa Tierney, CEO at Abodoo, introduces us to an incredible tool that enables companies to create clones of their physical building virtually. She shares insights about the marketing technology industry and how she helped upskilling and training graduates for free, early in her career. Read the full interview.

Read More

Related News

PAYROLL

New Payroll Functionality Unveiled by BerniePortal HRIS

BerniePortal HRIS | June 29, 2022

Founder and CEO Alex Tolbert of BerniePortal announced the introduction of the newest feature to its award-winning, all-in-one HRIS-BerniePortal Payroll, a streamlined payroll management solution for the payroll needs of small to midsize businesses that does away with the need for outsourcing, during the company's fifth annual users conference, Weekdays With Bernie. Users may implement every step of the payroll process with BerniePortal Payroll, from figuring up tax withholdings and benefit deductions to filling out and processing W-2s. "BerniePortal's Payroll was intentionally designed with our users in mind. We work with thousands of small and midsize organizations across the country who told us they were looking for a truely all-in-one HR system— so we built one. Our Payroll feature will free up hours of time so they can focus on building the businesses they love," - Alex Tolbert, Founder and CEO, BerniePortal Small to large enterprises will value the following key advantages of BerniePortal Payroll: Effortless Integration, One-Stop HR: Every element of the employee lifecycle, from tracking employee hours to benefits and PTO, is streamlined by the intuitive integration of BerniePortal Payroll with the other award-winning HRIS software features from BerniePortal. Elimination of Third-Party Payroll Providers: To prepare scheduled payroll runs, BerniePortal Payroll automatically populates employee data, including hours worked, PTO, and benefit deductions. BerniePortal Payroll enhances payroll accuracy while also saving time by removing the manual data entering step from each payroll process. Additionally, it is simply practical to include payroll in the BerniePortal HRIS package. Accurate Tax Withholding: Regardless of where in the US your employees are situated, BerniePortal Payroll automatically determines what each employee is obliged to pay, so you don't have to worry about complying with government requirements. Unlimited Payroll Runs: HR can rest easy knowing that BerniePortal Payroll will permit them to execute as many payroll runs as necessary—and at no additional cost—for those situations in which you need to schedule pay runs that fall outside of the typical pay schedule. Access to a Committed Support Team: Businesses may rest easy knowing that when issues happen, BerniePortal Payroll's support team is made up of knowledgeable payroll specialists who are willing to offer first-rate assistance whenever needed. Access to a Vast Library of Materials: As a vital component of BerniePortal, users of BerniePortal Payroll have access to a vast library of resources that can assist them in navigating payroll or, for that matter, anything else HR-related. This extensive library is continuously updated with fresh and pertinent material: Free online HR courses from Bernie U are available and are recognized for SHRM and HRCI recertification credits. The well-known podcast and YouTube series HR Party of One covers both current and emerging HR issues. Knowledge Base, a comprehensive support forum on BerniePortal The BerniePortal Blog has everything HR-related! Reasonable costs: BerniePortal Payroll is offering pricing that is easy on the pocket.

Read More

EMPLOYEE EXPERIENCE,EMPLOYEE BENEFITS

Belleville Public Schools Adds Multiple PowerSchool Solutions to Increase Cohesion and Efficiency Across Departments

PowerSchool | June 29, 2022

PowerSchool (NYSE: PWSC), the leading provider of cloud-based software for K-12 education in North America, today announced Belleville Public Schools (BPS) in Essex County, New Jersey added multiple PowerSchool education technology solutions to unify information across departments, improve districtwide collaboration, and create better learning outcomes for students. BPS is implementing PowerSchool Student Information System (SIS), Unified Classroom® Schoology Learning, Unified Classroom® Performance Matters, PowerSchool Unified Insights, and PowerSchool Unified Talent™ Employee Records, among many other products. Once these PowerSchool solutions are implemented, BPS will benefit from a more advanced districtwide data aggregation and reporting functionality, visibility into student performance, and simplified human resource and talent management capabilities. “Our district wanted a one-stop-shop where all of the major resources we needed easily and effectively communicated with one another, as opposed to operating in silos, Based on our positive experiences with PowerSchool solutions we were excited to add even more to truly create a unified platform for Belleville Public Schools. We are currently in the implementation phase and are excited to fully launch our program during the 2022-23 school year.” -Nicole Shanklin, Director of Elementary Education and PowerSchool Lead, Belleville Public Schools. BPS is expanding its PowerSchool investment in order to help the district obtain tighter tech integrations via unified solutions. PowerSchool solutions will offer access to secure data analytics dashboards supporting BPS’ need to share key aggregate-level student information with the proper stakeholders, including parents, the school board, and others across the community. The end goal is to enhance staff experience and help students grow academically, socially, and behaviorally. Prior to PowerSchool, BPS used various, disparate services for everyday instruction, such as Google Classroom*. To enhance functionality and communication among stakeholders regarding assessment data, the district searched for technology solutions that provided a grade pass-back option to the district’s SIS. The goal was to have graded assignments that would sync to the district gradebook, leading to greater articulation in consideration of student growth and academic needs. In response, BPS pivoted to PowerSchool’s Schoology Learning, and PowerSchool SIS, to solve these synchronization issues. “We expect Belleville Public Schools to see substantial improvements to its operations through the addition and implementation of its newest PowerSchool solutions, From attracting and developing new teachers, to assessments and standards tracking, we’re excited to provide BPS with exceptional education technology to empower and advance the district’s instructional capabilities.” -Craig Greenseid, Chief Revenue Officer, PowerSchool. BPS is a public school district located in Belleville, New Jersey serving over 4,500 students in Pre-K to 12th grade. Across the district’s 10 total schools, BPS offers a 1:1 technology integration, 106 sports programs and clubs, and faculty with advanced degrees. Additionally, among the honors and distinctions awarded to BPS over the years, notable designations include being designated as a “High Performing District” by the New Jersey Quality Single Accountability Continuum and “District of Distinction” by District Administration, among other accolades. About PowerSchool PowerSchool (NYSE: PWSC) is the leading provider of cloud-based software for K-12 education in North America. Its mission is to power the education ecosystem with unified technology that helps educators and students realize their full potential, in their way. PowerSchool connects students, teachers, administrators, and parents, with the shared goal of improving student outcomes. From the office to the classroom to the home, it helps schools and districts efficiently manage state reporting and related compliance, special education, finance, human resources, talent, registration, attendance, funding, learning, instruction, grading, assessments and analytics in one unified platform. PowerSchool supports over 45 million students globally and more than 14,000 customers, including more than 90 of the top 100 districts by student enrollment in the United States, and sells solutions in more than 90 countries.

Read More

HR STRATEGY,EMPLOYEE BENEFITS

The Execu|Search Rebrands, is Now Called Tandym Group

The Tandym Group | June 28, 2022

The Tandym Group has replaced The Execu|Search Group as a top provider of workforce solutions, contract staffing, consulting, and recruitment services with offices across the United States. The company's strong growth history and status as a national staffing and consulting partner to clients and candidates across a wide range of industries led to the name change, which came after a thorough rebranding exercise. "Our rebranding is more than a new name, logo, and color palette. It's an opportunity for us to better communicate our strategic vision and the ways in which we support our clients in navigating the constantly changing and demanding labor and business markets. We have grown over the last three decades, diversifying and deepening our expertise while expanding into a national footprint. Through this evolution, we've always worked alongside our client and candidate partners with a consultative approach—and our brand needed to reflect that. Our new name perfectly aligns our identity with the highly personalized service our clients and candidates expect from us." - Larry Dolinko, CEO, Tandym Group In an increasingly complicated skilled workforce environment, the organization works in tandem with clients and applicants alike. The new brand highlights this collaborative, highly adaptable, and solutions-oriented approach. With a concentrated focus and resources synchronized with a shared corporate objective, the rebranding integrates all business verticals—Tandym Health, Tandym Life Sciences, Tandym Pro, and Tandym Tech—under a single identity. "Today is a landmark event for our company. Our name served us well for many years, but it was time for our brand to catch up to who we are today and where we are going in the future. The new brand represents our mission, vision and values, which center around serving our clients as a true partner, helping them accomplish their goals." Kyle Mattice, Chief Commercial Officer, Tandym Group "Our rebranding is rooted in our continued commitment to our clients and the renewal of our corporate vision. The name 'Tandym' captures the concepts of interaction and connectedness, core to our capabilities and a reflection of our priorities." Charles Heskett, Tandym Group's Executive Chairman

Read More

PAYROLL

New Payroll Functionality Unveiled by BerniePortal HRIS

BerniePortal HRIS | June 29, 2022

Founder and CEO Alex Tolbert of BerniePortal announced the introduction of the newest feature to its award-winning, all-in-one HRIS-BerniePortal Payroll, a streamlined payroll management solution for the payroll needs of small to midsize businesses that does away with the need for outsourcing, during the company's fifth annual users conference, Weekdays With Bernie. Users may implement every step of the payroll process with BerniePortal Payroll, from figuring up tax withholdings and benefit deductions to filling out and processing W-2s. "BerniePortal's Payroll was intentionally designed with our users in mind. We work with thousands of small and midsize organizations across the country who told us they were looking for a truely all-in-one HR system— so we built one. Our Payroll feature will free up hours of time so they can focus on building the businesses they love," - Alex Tolbert, Founder and CEO, BerniePortal Small to large enterprises will value the following key advantages of BerniePortal Payroll: Effortless Integration, One-Stop HR: Every element of the employee lifecycle, from tracking employee hours to benefits and PTO, is streamlined by the intuitive integration of BerniePortal Payroll with the other award-winning HRIS software features from BerniePortal. Elimination of Third-Party Payroll Providers: To prepare scheduled payroll runs, BerniePortal Payroll automatically populates employee data, including hours worked, PTO, and benefit deductions. BerniePortal Payroll enhances payroll accuracy while also saving time by removing the manual data entering step from each payroll process. Additionally, it is simply practical to include payroll in the BerniePortal HRIS package. Accurate Tax Withholding: Regardless of where in the US your employees are situated, BerniePortal Payroll automatically determines what each employee is obliged to pay, so you don't have to worry about complying with government requirements. Unlimited Payroll Runs: HR can rest easy knowing that BerniePortal Payroll will permit them to execute as many payroll runs as necessary—and at no additional cost—for those situations in which you need to schedule pay runs that fall outside of the typical pay schedule. Access to a Committed Support Team: Businesses may rest easy knowing that when issues happen, BerniePortal Payroll's support team is made up of knowledgeable payroll specialists who are willing to offer first-rate assistance whenever needed. Access to a Vast Library of Materials: As a vital component of BerniePortal, users of BerniePortal Payroll have access to a vast library of resources that can assist them in navigating payroll or, for that matter, anything else HR-related. This extensive library is continuously updated with fresh and pertinent material: Free online HR courses from Bernie U are available and are recognized for SHRM and HRCI recertification credits. The well-known podcast and YouTube series HR Party of One covers both current and emerging HR issues. Knowledge Base, a comprehensive support forum on BerniePortal The BerniePortal Blog has everything HR-related! Reasonable costs: BerniePortal Payroll is offering pricing that is easy on the pocket.

Read More

EMPLOYEE EXPERIENCE,EMPLOYEE BENEFITS

Belleville Public Schools Adds Multiple PowerSchool Solutions to Increase Cohesion and Efficiency Across Departments

PowerSchool | June 29, 2022

PowerSchool (NYSE: PWSC), the leading provider of cloud-based software for K-12 education in North America, today announced Belleville Public Schools (BPS) in Essex County, New Jersey added multiple PowerSchool education technology solutions to unify information across departments, improve districtwide collaboration, and create better learning outcomes for students. BPS is implementing PowerSchool Student Information System (SIS), Unified Classroom® Schoology Learning, Unified Classroom® Performance Matters, PowerSchool Unified Insights, and PowerSchool Unified Talent™ Employee Records, among many other products. Once these PowerSchool solutions are implemented, BPS will benefit from a more advanced districtwide data aggregation and reporting functionality, visibility into student performance, and simplified human resource and talent management capabilities. “Our district wanted a one-stop-shop where all of the major resources we needed easily and effectively communicated with one another, as opposed to operating in silos, Based on our positive experiences with PowerSchool solutions we were excited to add even more to truly create a unified platform for Belleville Public Schools. We are currently in the implementation phase and are excited to fully launch our program during the 2022-23 school year.” -Nicole Shanklin, Director of Elementary Education and PowerSchool Lead, Belleville Public Schools. BPS is expanding its PowerSchool investment in order to help the district obtain tighter tech integrations via unified solutions. PowerSchool solutions will offer access to secure data analytics dashboards supporting BPS’ need to share key aggregate-level student information with the proper stakeholders, including parents, the school board, and others across the community. The end goal is to enhance staff experience and help students grow academically, socially, and behaviorally. Prior to PowerSchool, BPS used various, disparate services for everyday instruction, such as Google Classroom*. To enhance functionality and communication among stakeholders regarding assessment data, the district searched for technology solutions that provided a grade pass-back option to the district’s SIS. The goal was to have graded assignments that would sync to the district gradebook, leading to greater articulation in consideration of student growth and academic needs. In response, BPS pivoted to PowerSchool’s Schoology Learning, and PowerSchool SIS, to solve these synchronization issues. “We expect Belleville Public Schools to see substantial improvements to its operations through the addition and implementation of its newest PowerSchool solutions, From attracting and developing new teachers, to assessments and standards tracking, we’re excited to provide BPS with exceptional education technology to empower and advance the district’s instructional capabilities.” -Craig Greenseid, Chief Revenue Officer, PowerSchool. BPS is a public school district located in Belleville, New Jersey serving over 4,500 students in Pre-K to 12th grade. Across the district’s 10 total schools, BPS offers a 1:1 technology integration, 106 sports programs and clubs, and faculty with advanced degrees. Additionally, among the honors and distinctions awarded to BPS over the years, notable designations include being designated as a “High Performing District” by the New Jersey Quality Single Accountability Continuum and “District of Distinction” by District Administration, among other accolades. About PowerSchool PowerSchool (NYSE: PWSC) is the leading provider of cloud-based software for K-12 education in North America. Its mission is to power the education ecosystem with unified technology that helps educators and students realize their full potential, in their way. PowerSchool connects students, teachers, administrators, and parents, with the shared goal of improving student outcomes. From the office to the classroom to the home, it helps schools and districts efficiently manage state reporting and related compliance, special education, finance, human resources, talent, registration, attendance, funding, learning, instruction, grading, assessments and analytics in one unified platform. PowerSchool supports over 45 million students globally and more than 14,000 customers, including more than 90 of the top 100 districts by student enrollment in the United States, and sells solutions in more than 90 countries.

Read More

HR STRATEGY,EMPLOYEE BENEFITS

The Execu|Search Rebrands, is Now Called Tandym Group

The Tandym Group | June 28, 2022

The Tandym Group has replaced The Execu|Search Group as a top provider of workforce solutions, contract staffing, consulting, and recruitment services with offices across the United States. The company's strong growth history and status as a national staffing and consulting partner to clients and candidates across a wide range of industries led to the name change, which came after a thorough rebranding exercise. "Our rebranding is more than a new name, logo, and color palette. It's an opportunity for us to better communicate our strategic vision and the ways in which we support our clients in navigating the constantly changing and demanding labor and business markets. We have grown over the last three decades, diversifying and deepening our expertise while expanding into a national footprint. Through this evolution, we've always worked alongside our client and candidate partners with a consultative approach—and our brand needed to reflect that. Our new name perfectly aligns our identity with the highly personalized service our clients and candidates expect from us." - Larry Dolinko, CEO, Tandym Group In an increasingly complicated skilled workforce environment, the organization works in tandem with clients and applicants alike. The new brand highlights this collaborative, highly adaptable, and solutions-oriented approach. With a concentrated focus and resources synchronized with a shared corporate objective, the rebranding integrates all business verticals—Tandym Health, Tandym Life Sciences, Tandym Pro, and Tandym Tech—under a single identity. "Today is a landmark event for our company. Our name served us well for many years, but it was time for our brand to catch up to who we are today and where we are going in the future. The new brand represents our mission, vision and values, which center around serving our clients as a true partner, helping them accomplish their goals." Kyle Mattice, Chief Commercial Officer, Tandym Group "Our rebranding is rooted in our continued commitment to our clients and the renewal of our corporate vision. The name 'Tandym' captures the concepts of interaction and connectedness, core to our capabilities and a reflection of our priorities." Charles Heskett, Tandym Group's Executive Chairman

Read More

Spotlight

Bigtincan

Bigtincan

Bigtincan (ASX:BTH) helps sales and service teams increase win rates and customer satisfaction. The company’s mobile, AI-powered sales enablement automation platform features the industry’s premier user experience that empowers reps to more effectively engage with customers and prospects and encoura...

Events

Resources