M&S, TESCO AND ALDI TRIUMPH IN THIS YEAR’S UK BRAND LOYALTY INDEX

Sodexo - Employee & Consumer Engagement | August 12, 2020

Sodexo Engage has launched its 2018 Brand Loyalty Index looking at how loyal customers really are towards different brands and why. This year, consumers voted M&S Food as their favourite supermarket, with 57% stating they’ve always had a positive experience with the brand.

The research surveyed 5,000 consumers about hundreds of household name brands across supermarkets, technology, food and drink (including alcoholic beverages), personal care and household. The final Index shows the ten supermarkets that UK consumers are most loyal to.

Spotlight

Projects and programs are the core of any organization’s strategic initiatives—they are how change happens. Having the talent to implement those initiatives successfully is the critical capability that gives organizations a competitive advantage to navigate through necessary change. Excellence in managing the talent is a key to unlocking that capability.

Spotlight

Projects and programs are the core of any organization’s strategic initiatives—they are how change happens. Having the talent to implement those initiatives successfully is the critical capability that gives organizations a competitive advantage to navigate through necessary change. Excellence in managing the talent is a key to unlocking that capability.

Related News

IBM Services and Burger King Brazil Teams up to Introduce AI Strategy to Help Transform Human Resources Processes and Enhance Employee Relationships

IBM | October 16, 2020

IBM Services (NYSE: IBM) and Burger King Brazil have collaborated to make another remote helper, in light of IBM Watson Assistant, named TOP (Technology Orienting People) to help Burger King (BK) Brazil's 16,000 workers, serving in excess of 800 cafés, be more associated with one another and its authority. New exploration from the IBM Institute for Business Value demonstrates that studied organizations outperforming others in productivity, income development and advancement are likewise driving experts of what the report named: HR 3.0 standards. HR 3.0 alludes to the development of the (HR) work, to become one that is more human-driven, better captivating distant representatives, and developing a tough labor force with the objective of giving straightforwardness, variety and consideration. Led in organization with worldwide autonomous industry expert Josh Bersin, the worldwide overview of in excess of 1,500 worldwide HR heads in 20 nations and 15 enterprises, uncovered that driving organizations were "very certain" in the need to rehash HR, and that HR chiefs from those reviewed, were multiple times as likely as their partners at different organizations to be driving development. Before TOP, BK Brazil's representatives utilized a concentrated order framework to submit demands for excursions, records, for example, installment explanations, profit reports, and other Human Resources related themes. These administrations are presently accessible by means of a book discussion in normal language, through the worker's own WhatsApp, with subjects that are consistently refreshed. Today, the remote helper is as of now answerable for half of representatives' solicitations on HR issues, opening up the group to zero in on more key objectives. "TOP's main objective is to be close to our employees and facilitate access to information. And technology plays a major role in enabling this connection, especially at a time when reliability, security and speed are so critical," said Iuri Miranda, CEO, Burger King Brazil. "We know that the moment demands communication and an agile flow of information and if technology allows us this close contact with the people who are part of the team, we will make the most of it." The arrangement is likewise intended to empower Burger King Brazil to respond to inquiries from representatives and give the vital direction on the organization's procedure as it explores the COVID-19 pandemic. In a joint exertion with IBM, refreshes are made to the device to help give official refreshed substance from the Ministry of Health. The device likewise helped the organization make content accessible for in excess of 30 reactions to FAQs, for example, direction on PPE's (own defensive hardware), hazard gatherings and heading to utilize spaces, among others. TOP perceives every worker by their phone number and enlisted ID in the organization's framework to secure classification and subsequently encourages them to address inquiries regarding get-aways, income reports, among 60 other Human Resources matters. Today, this menial helper has become a dexterous instrument in helping organization representatives, representing half of calls. A crossover and multicloud cloud engineering, getting to IBM Cloud in the BK Brazil IT climate, assists with the trading of data to react in close to continuous. "Burger King Brazil is a great example of an organization on their journey to HR 3.0. The company has combined its journey of digital transformation with its people management strategy to be more connected and help respond more effectively to the needs of its team," said Amy Wright, managing partner, Talent & Transformation, IBM Services. "People are the heart of any organization and with new AI-enabled digital tools, the HR 3.0 mindset can be critical to our ongoing development of a more productive and rewarding world of work." By setting innovation as a partner for individuals, Burger King Brazil can set up the way to keep rehashing itself, developing and offering an applicable encounter to workers in corresponding with the change of the organization.

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RECRUITMENT & RETENTION

Kishore Pallapothu's AI-based HR Platform Transforming the Recruitment Industry

Kishore Pallapothu | December 22, 2020

ChoozeHire was launched in 2017, offering numerous features that automate the recruiting cycle. This AI-based HR platform has since upset the enlisting business. The brainchild of the Silicon Valley tech business visionary and financial specialist Kishore Pallapothu, this stage has been at the cutting edge of the AI story in this industry. Kishore Pallapothu the CEO and founder of the firm shed some light on the key features of this AI-based HR platform that makes it unique, “The HR industry and in-house HR departments have always been under stress. We launched ChoozeHire at time when the concept of AI in recruiting was just taking shape.” Staff Forecasting The platform use AI calculations to make staff guaging. " Consider prediction of employee turnover. Every year a company will have inevitable attrition and turnover. AI has the potential to inform the manager of the potential decisions of employees even before they announce leaving the company." Kishore Pallapothu clarified one part of the stage's working. The utilization of machine learning for foreseeing human conduct has gotten predominant. This framework gains from enormous volume of information to make example or general model, bringing about finishing helpful expectations.

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HR PRACTICE

Making Background Checks Easy for Small Business with Certn Lime

Certn | August 31, 2021

Certn, a British Columbia-based leader in background screening solutions, today announced the general availability of Certn Lime, an effortless self-service background check offering for small and medium-sized businesses (SMBs). Certn Lime is available in Canada and the U.S. in a pay-as-you-go format. SMBs comprise over 98% of businesses in North America alone, according to data from the U.S. Small Business Administration and ISED Canada. For small businesses, it can be tempting to skip background checks to save money or time, but this can have detrimental impacts. Background checks can also help ensure the quality of your hires and improve employee retention. Certn Lime was created for companies that need fewer than 50 background checks per year. Companies pay for only the checks they need, without a monthly or recurring fee. Lime is a self-service offering, which makes background checks and identity verification accessible to small businesses. By using Lime to check the background of potential hires, employers can reap benefits including: Foiling identity theft: Companies can minimize the risk of fraud by confidently verifying that a new hire is who they say they are. Fast, easy screenings: The trend of the "Great Resignation" and the call for better wages mean that this is a candidate's market. Companies don't want to lose out on hiring an excellent candidate because the background screening took a long time or was difficult to navigate. Lime offers an easy process via mobile device for candidates to verify their identity. Self-service: Businesses have full control over their screening needs, deciding which checks to purchase for the specific job roles at hand, sending out emails and getting notified of their check status. Rory Capern, chief revenue officer, Certn, said: "Background screenings are an essential element in ensuring trust in the hiring process. Certn Lime makes the entire process accessible for small and mid-sized businesses and their candidates. Our reports are easy to read, and the self-service aspect is easy to navigate. Customers get results fast instead of waiting days and weeks so they can quickly get the talent they need to move their business forward." Amrit Sidhu, operations coordinator, Logixx Security, said: "With Certn Lime, the process for setting up a background check for a prospective employee is very quick, reducing unnecessary stress for managers. Certn guides you through the process while keeping the candidate engaged, and provides regular updates as well as easily accessible online records. All that's needed is an email address of the employee. Certn takes care of the rest." About Certn Certn delivers fast, friendly and comprehensive background screening that helps businesses make fact-based hiring decisions, lowers hiring costs and improves the user experience for applicants and recruiters. Used by enterprise, mid-market and small business leaders looking to hire the right candidates, Certn modernizes the background check process and builds a foundation of trust. Certn's human risk intelligence solution uses AI and machine learning to streamline the candidate screening process, reduce costs and boost total time to value (TTV) for HR and operations leaders around the globe.

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