Ivanti | July 26, 2022
Ivanti, the provider of the Ivanti Neurons automation platform that discovers, manages, secures and services IT assets from cloud to edge, today announced Ivanti Neurons for Digital Experience which helps IT teams to better understand, measure and improve their digital employee experience. With this release, Ivanti continues to deliver on its mission of enabling and securing the Everywhere Workplace by combining IT Service Management (ITSM), Unified Endpoint Management (UEM) and cyber security to empower IT teams with a 360-degree view of their entire IT estate.
Ivanti Neurons is a hyperautomation platform that leverages artificial intelligence and machine learning to address the growing demands placed on IT and security teams amid the global shift to remote and hybrid work. It autonomously self-heals and self-secures devices and provides personalized self-service experiences to end users. Ivanti Neurons uses hyperautomation to provide real-time intelligence across all assets in the Everywhere Workplace, including every endpoint and the IoT edge, while delivering a consumer-grade employee experience. Ivanti plans updates to Ivanti Neurons on a quarterly basis, in addition to continually enhancing solutions across the entire platform, to further help customers quickly and securely embrace the future of work. See below for details on the latest innovations:
Ivanti Neurons for Digital Experience effectively measures and proactively optimizes the experience employees get through the devices and applications they rely on in their Everywhere Workplace and provides IT teams with:
Real-time actionable insights: Aggregate and monitor usage, performance and security data from all the devices and applications employees use to be productive
Understand employee sentiment: Go beyond post-ticket surveys and collect contextual sentiment via interactive automation bots to understand employees’ experience with the technology they use to get their job done
Track and optimize experience over time: Measure, score and optimize the digital employee experience to track experience over time and predict potential productivity degradation
Prevent issues before they happen: Surface potential IT and security issues and make recommendations on actions to remediate and improve the digital employee experience.
This is critical, given a recent study by Ivanti revealed that 49% of employees are frustrated by company-provided tech and 26% are considering leaving their job because of it. Ivanti Neurons for Digital Experience equips IT teams with contextual insights and intelligent automation to proactively detect and resolve issues and security vulnerabilities to provide better digital employee experiences and business outcomes.
“Now that we have entered the ‘Age of the Employee’ organizations and IT teams need to provide an ambient and contextual digital experience for the growing hybrid workforce, Through the Ivanti Neurons platform we enable enterprises to quantify and optimize the employee experience. Our autonomous platform provides a seamless employee experience across all devices and offers unparalleled capabilities to organizations.”
-Nayaki Nayyar, President and Chief Product Officer at Ivanti.
Ivanti is the only vendor that sits at the convergence point of endpoint and network security, IT service and asset management, and Unified Endpoint Management. Ivanti is uniquely positioned to provide a complete digital experience viewpoint of the employee, and to drive improvements using our pre-ticket and post-ticket interactive technology, extensive remediation through our no-code and low-code platform, and provide real-time contextual intelligence through the Ivanti Neurons platform.
“Modern business IT success is dependent on its ability to accurately gauge employee experiences using digital technologies, The improvement of workforce productivity directly impacts an organization's ability to attract and retain essential talent, accelerates business agility and competitiveness, reduces operational costs, and drives organizational success and profitability. The effective measurement of Digital Employee Experiences provides essential visibility that accelerates the achievement of organizations goals.”
-Steve Brasen, Research Director with Enterprise Management Associates.
Ivanti makes the Everywhere Workplace possible. In the Everywhere Workplace, employees use myriad devices to access IT applications and data over various networks to stay productive and work from anywhere. The Ivanti Neurons automation platform connects the company’s industry-leading unified endpoint management, cybersecurity, and enterprise service management solutions, providing a unified IT platform that enables devices to self-heal and self-secure and empowers users to self-service. Over 40,000 customers, including 96 of the Fortune 100, have chosen Ivanti to discover, manage, secure, and service their IT assets from cloud to edge, and deliver excellent end-user experiences for employees, wherever and however they work.
Alight Solutions | July 13, 2022
Alight, Inc. (NYSE: ALIT), a leading cloud-based provider of integrated digital human capital and business solutions, today announced the latest release of Alight Worklife, its employee experience platform. The Alight Worklife platform combines AI and data with robust content across health, wealth, clinical navigation, retiree healthcare, payroll and wellbeing to create a personalized and integrated experience that enables confident decisions and meaningful outcomes for Alight’s more than 36 million users and their family members.
This is the second major release in 2022 for Alight Worklife aimed at helping employees make better health and financial decisions using AI to engage people in the moments that matter. Employers, in return, benefit from the increased analytics that surface insights to drive better business decisions and outcomes. Building on momentum from the first major Alight Worklife release earlier in 2022, the Alight Mobile app currently boasts a 4.8 mobile app rating on the Apple App Store.
“Employers today are challenged to meet employees’ desire for purpose, flexibility and care in the workplace, while at the same time, managing to their bottom line,” said Greg Goff, chief technology officer at Alight.
“Employers today are challenged to meet employees’ desire for purpose, flexibility and care in the workplace, while at the same time, managing to their bottom line,” said Greg Goff, chief technology officer at Alight. “Alight Worklife represents a technology evolution that drives outcomes for both employers and employees by connecting the HR and benefits ecosystem in one access point, to guide better decisions for employees and their families while empowering organizations with insights that allow them to make data-driven business decisions and maximize the value of their investments.”
Key features of Alight Worklife - 2022 Release 2:
Clinical integration: This release integrates Alight’s Navigation and Clinical Guidance resources, to empower users to make smarter decisions through healthcare recommendations based on cost and quality and provides access to expert medical opinions.
Program optimization: The new release offers capabilities to maximize the value of HR and benefits investments by improving access and optimizing the experience. This is done by providing users a one-stop shop access point for their HR and benefits programs, using AI-based recommendations to enhance engagement such as prompts to increase their 401(k) contributions or connect with a Medical Ally. At the same time, it helps employers measure the outcomes of their wellbeing programs and identify opportunities to maximize value.
Chatbot enhancements: Alight Worklife’s chatbot, Lisa, is now even smarter and offers greater personalization for users by responding to inquiries with information that is specific to them, such as providing retirement savings plan rate of return or a dental plan deductible.
Mobile app improvements: Recently Voluntary Product Accessibility Template (VPAT) certified, through the Alight mobile app, users will experience accessibility improvements such as external keyboard support and more screen reader capabilities as well as enhancements to drive deeper engagement like new journeys integration and push notifications.
Expanded content flexibility: Employers now can further amplify their brand and purpose throughout Alight Worklife with expanded color, images and content configurability capabilities.
About Alight Solutions
With an unwavering belief that a company’s success starts with its people, Alight Solutions is a leading cloud-based provider of integrated digital human capital and business solutions. Leveraging proprietary AI and data analytics, Alight optimizes business process as a service (BPaaS) to deliver superior outcomes for employees and employers across a comprehensive portfolio of services. Alight allows employees to enrich their health, wealth and work while enabling global organizations to achieve a high-performance culture. Alight’s more than 16,000 dedicated colleagues serve more than 36 million employees and family members. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100, at alight.com.
Equifax | June 14, 2022
On June 13th, global data analytics and technology provider Equifax announced the launch of Offboarding Forms, a solution that streamlines form management for employees and ensures ease and security for HR teams and their organizations. As an extension of the Workforce Solutions Compliance Center platform, Offboarding Forms will enable HR teams to manage offboarding, including the compliance aspects such as state-mandated separation notices to terminated, in-office, remote, or hybrid employees across the U.S.
"Offboarding is an important part of the broader employee experience, and it can require numerous administrative steps for the employer. Our Offboarding Forms solution gives HR leaders more confidence that the right forms are going to the exiting employee at the right time, regardless of the location. Employers recognize the stakes are high in terms of financial investment and employee experience, as well as meeting legal requirements. Our Offboarding Forms solution supports a streamlined process that can be completed in a matter of minutes. And since we track and add mandated notices across every state, our unique solution helps reduce that burden for employers and can help reduce the risk of fines"
- Kate Devine-Elkins, Director, Product Management, Compliance Solutions, Equifax Workforce Solutions
Hitherto, 35 states insist that employers provide a notice that outlines the rights with regard to unemployment benefits for exiting employees, regardless of whether their exit is voluntary or not.
Offboarding Forms is a customizable solution that enables employers to tailor forms and notices like COBRA or the Health Insurance Premium Payment (HIPP).