HR STRATEGY

New Digital Skills Index from Salesforce Reveals 76% of Global Workers Say They Are Unequipped for the Future of Work

Salesforce | January 27, 2022

Employee News
Salesforce, the global leader in CRM, today published its new Global Digital Skills Index, revealing a growing global digital skills crisis and an urgent need for action. The Salesforce Index is based on over 23,000 workers in 19 countries reporting their readiness to acquire key digital skills.

Nearly three-quarters of respondents (73%) don't feel equipped to learn the digital skills needed by businesses now and even more (76%) don't feel equipped for the future. Despite 82% of survey respondents planning to learn new skills in the next five years, only 28% are actively involved in digital skills learning and training programs now.

The global digital skills gap
This gap is a concern – but it also presents an opportunity. With companies around the world rapidly transitioning to digital-first models, the demand for employees with digital skills has soared.

The Salesforce Index's overall global score for digital readiness, assessed in terms of preparedness, skill level, access, and active participation in digital upskilling, is currently only 33 out of 100. The countries represented in the survey ranged from scores of 63 to 15, highlighting that while certain countries feel more digitally ready than others, there is an urgent need for global investment to close the digital skills gap and build a more inclusive workforce.

Everyday digital skills don't translate to the workplace
Everyday skills such as social media and web navigation don't necessarily translate to the core workplace digital skills needed by business to drive recovery, resilience, and growth.

More than two thirds of all Gen Z respondents (64%) say they have advanced social media skills — supporting the stereotype of digital mastery among the younger generation — but less than a third (31%) believe they have the advanced digital workplace skills needed by businesses now.

Generational skills gap
However, the Salesforce Index also reveals that younger respondents have the greatest confidence and ambition to learn new skills — over one-third of Gen Z is actively learning and training for skills needed over the next five years compared to 12% of Baby Boomers.

The most important digital skills needed by businesses today
According to the Salesforce Index, skills in collaboration technology are viewed as the most important digital workplace skill for workers today and over the next five years. But despite respondents' prowess with everyday collaboration technology like social media, only 25% rate themselves advanced in those collaboration technology skills needed specifically for the workplace.

Business has a critical role to play
Now more than ever, businesses have a responsibility to act to address the growing global skills gap. Salesforce is committed to investing in the future workforce through its diverse set of workforce development programs, including:
  • Trailblazer Community, a global network of 15 million people across the Salesforce ecosystem who help each other learn new skills and succeed with Salesforce.
  • Trailhead, Salesforce's free online learning platform which has helped more than 3.9 million people skill up for the future of work.
  • Pathfinder Training Program, a workforce development program that prepares individuals with the technical, business, and soft skills needed to pursue a career in the Salesforce ecosystem.
  • Salesforce Military, which offers free online training classes and certification exams at no cost for active-duty military, veterans, and military spouses. Salesforce also connects participants with potential employers.
  • Salesforce Talent Alliance, an initiative that connects Salesforce partner companies to job candidates trained on Salesforce through Trailhead and brings new talent into the fast-growing ecosystem.
  • Trailblazer Connect, which helps people connect to mentorship and career opportunities through events and online resources.

Comments on the news

"There's a gap between the frontier of innovation and the skills necessary to use those innovations, That in itself, is not new. But what is new, is the scope of that innovation, how widespread it is, how it has diffused in every aspect of life. It is hard to do almost anything these days without some form of digital interaction."

- Peter Schwartz, SVP, Strategic Planning and Chief Futures Officer, Salesforce.

"At Salesforce, we've made it our mission to empower anyone to learn and harness the digital-first skills needed for the jobs of today and tomorrow, We are building critical pathways to the new economy by enabling anyone to build a dynamic career, company, and community with Salesforce."

- Kris Lande, SVP, Marketing & Community, Salesforce.

Spotlight

Payroll is more than a cost center that prints checks. The professionals in any payroll department can and should be an enormous strategic asset to your organization. Increased efficiency and streamlined processes will benefit not only your payroll workers but every employee in the workforce. This checklist of best practices will offer 25 ways to positively impact payroll for businesses of any size. Unlock the true value of payroll at your company, from simple tips and tweaks like networking with industry peers and embracing paperless payroll, to broader corporate practices and the benefits of new cloud technologies.

Spotlight

Payroll is more than a cost center that prints checks. The professionals in any payroll department can and should be an enormous strategic asset to your organization. Increased efficiency and streamlined processes will benefit not only your payroll workers but every employee in the workforce. This checklist of best practices will offer 25 ways to positively impact payroll for businesses of any size. Unlock the true value of payroll at your company, from simple tips and tweaks like networking with industry peers and embracing paperless payroll, to broader corporate practices and the benefits of new cloud technologies.

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HR STRATEGY, PAYROLL

Paychex Named a Leader in Payroll Services by NelsonHall

Paychex | September 16, 2022

NelsonHall, a global analyst and research firm, has once again identified Paychex, Inc., a leading provider of integrated human capital management software solutions for human resources, payroll, benefits, and insurance services, as a "Leader" in its 2022 NelsonHall Vendor Evaluation and Assessment Tool (NEAT) report for payroll service providers. This is the sixth consecutive time Paychex has been positioned in the upper right quadrant of the NEAT graph with a leader designation. "Paychex is a Leader in the Comprehensive Payroll Capability and Digital Payroll Capability market segments, clearly demonstrating that it can change with the times through constantly improving and offering additional tools for payroll quality and compliance. Its payroll technology is one of the most advanced, bringing benchmarks as well as digital service enablement, and is complemented by a highly responsive and high-quality customer support model. Paychex clients benefit from having improved insights and greater visibility of data as well as improved accuracy and timeliness of payroll." -Liz Rennie, NelsonHall's HR Technology & Services Research Director NelsonHall's 2022 NEAT report evaluated 24 payroll services vendors based on two criteria: (1) ability to deliver immediate client benefits and (2) ability to meet clients' future requirements. Paychex was positioned highly in the "Leader" category, fulfilling both criteria. We are proud of our 50-year track record of successfully helping American businesses pay their employees through simple and intuitive technology and highly professional services, Receiving recognition from firms like NelsonHall is another indication that we are building on our payroll foundation to offer innovative services that not only meet the current needs of our customers but offer solutions that will address future business challenges,said Tom Hammond, vice president of corporate strategy and product management at Paychex. Over the past year, Paychex has added several new payroll features to its comprehensive HCM platform Paychex Flex®. These additions include: Paychex Pre-Check, which allows employees to preview their paycheck on a device of their choice to confirm its accuracy before payday. Compensation Summary Reports, which allows employees to view their compensation, including health insurance contributions, retirement contributions, bonuses, and other benefits. Diversity and Equal Pay Live Report, which builds on the company's recently released EEO-1 compliance solution to enable administrators to analyze pay and diversity data. Paychex Flex Labor Cost Hub, which offers customers and CPAs a holistic view of payroll labor job cost and labor distribution to highlight the long-term impact of pay decisions. These new features help drive payroll efficiency for business leaders with varying needs, whether they are HR managers charged with recruiting and retaining talent or business managers looking to save time with administrative tasks. Employees can also benefit from the flexibility of payroll solutions within Paychex Flex®. Attendees of the 2022 HR Technology Conference & Expo, September 13-16, in Las Vegas can stop by the Paychex booth (#3410) to learn more about how Paychex HCM solutions, including payroll, work in conjunction with support from industry-leading HR coaches and best-in-class service to deliver a superior customer experience. Paychex experts will also present two in-person educational sessions during the conference highlighting the technology solutions available for today's HR professionals and how businesses can make decisions with HR analytics and reporting. About NelsonHall NelsonHall is the leading global analyst firm dedicated to helping organizations understand the 'art of the possible' in digital operations transformation. NelsonHall provides buy-side organizations with detailed, critical information on markets and vendors (including NEAT assessments) that helps them make fast and highly informed sourcing decisions. And for vendors, NelsonHall provides deep knowledge of market dynamics and user requirements to help them hone their go-to-market strategies. NelsonHall's research is based on rigorous, all-original research, and is widely respected for the quality, depth, and insight of its analysis. About Paychex Paychex, Inc. is a leading provider of integrated human capital management solutions for human resources, payroll, benefits, and insurance services. By combining innovative software-as-a-service technology and mobility platform with dedicated, personal service, Paychex empowers business owners to focus on the growth and management of their business. Backed by 50 years of industry expertise, Paychex serves more than 730,000 payroll clients as of May 31, 2022 in the U.S. and Europe, and pays one out of every 12 American private sector employees.

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HR STRATEGY

TriNet Named in Fast Company's Second Annual List of "Brands That Matter"

TriNet | October 27, 2022

TriNet (NYSE: TNET), a leading provider of comprehensive human resource solutions for small and medium-size businesses (SMBs), today announced it has been named to Fast Company's 2022 Brands That Matter list. Fast Company's list honors brands that have achieved relevance through cultural impact and social engagement, and authentically communicating their missions and ideals. TriNet, awarded in the category for large companies with 1,000 or more employees, was recognized for its People Matter marketing campaign, which launched in late 2020 during the height of the pandemic and celebrated the hard-working and diverse employees of its tens of thousands of SMB customers. "It is an honor to be recognized among such internationally renowned companies as one of Fast Company's Brands That Matter, Our goal when the pandemic hit was to become a steadfast resource to these critical SMBs. This type of validation from Fast Company is further proof that focusing on humanity in an honest and thoughtful way is the most important foundation of any successful marketing campaign." -Michael Mendenhall, TriNet Senior Vice President, Chief Marketing Officer and Chief Communications Officer This year, we've expanded the Brands That Matter program to evaluate honorees in the context of how they matter within the category in which they compete for people's attention or loyalty. The result is a wide-ranging list of honorees that are making their mark on culture, and through social impact, said Brendan Vaughan, Fast Company's editor-in-chief. TriNet's People Matter campaign highlighted the human side of HR. The nation-wide, omni-channel campaign also featured out-of-home ads in New York City, the San Francisco Bay Area and Los Angeles, in addition to television commercials and radio spots across the country, and a major digital push that included website, digital ads and social media. Fast Company editors judged each brand on relevancy, cultural impact, ingenuity, and business impact to compile the list. The final list, which includes large multinational conglomerates, small-but-mighty companies, and nonprofits, recognizes 144 brands that give people compelling reasons to care about them—and offer inspiration for others to buy in. All 144 have found an ability to forge an emotional connection with customers, whether leading on the environment or pop culture, engaging B2B customers, or responding meaningfully to current events. About Fast Company Fast Company is the only media brand fully dedicated to the vital intersection of business, innovation, and design, engaging the most influential leaders, companies, and thinkers on the future of business. The editor-in-chief is Brendan Vaughan. Headquartered in New York City, Fast Company is published by Mansueto Ventures LLC, along with our sister publication, Inc. About TriNet TriNet (NYSE: TNET) provides small and medium-size businesses (SMBs) with full-service HR solutions tailored by industry. To free SMBs from HR complexities, TriNet offers access to human capital expertise, benefits, risk mitigation and compliance, payroll, all enabled by industry leading technology capabilities. TriNet's suite of products also includes services and software-based solutions to help streamline workflows by connecting HR, Benefits, Employee Engagement, Payroll and Time & Attendance. From Main Street to Wall Street, TriNet empowers SMBs to focus on what matters most—growing their business and enabling their people. TriNet, incredible starts here.

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HR ANALYTICS,HR STRATEGY

Oracle Selects Global HR Research to Optimize its Human Capital Management Solution

Oracle | November 03, 2022

Global HCM leader Oracle has selected Global HR Research (GHRR) a technically advanced leader in employment screening services, drug testing, and verifications to optimize its human capital management (HCM) solution and help human resource professionals boost job placement productivity. Oracle's clients now have the power of GHRR's advanced proprietary employment screening solution. Better together, GHRR's integration with Oracle creates a perfect end-to-end and seamless solution that provides flexibility, robust technology, and streamlined workflows for recruiters and candidates. "Similar to our other branded HCM partners, Oracle recognized the customer value of GHRR's proprietary and advanced screening platform to meet the high expectations of their enterprise customers who need to work within a single integrated platform, Our combined cloud-based solution provides customers seeking more technical efficiencies a better alternative – while also providing human resource professionals a highly sought-after competitive advantage in an ever-changing market that requires faster decision-making and execution." -Brandon Phillips, GHRR founder and chief revenue officer Oracle HR end users will now have the visibility into their entire candidate employment screening process, from the moment the search order is requested, through the candidate's progress and completion of the screening process. This integrated solution will accelerate the time-to-hire process providing organizations with a critical competitive advantage. The highly configurable platform, with built-in compliance, allows HR professionals to quickly adjust processes and automatically make updates needed to remain compliant. About GHRR Better by every measure. Global HR Research has earned the trust of Fortune's Top 50, Forbes's Largest Private Companies, and Inc's Top 5000 companies across the U.S. by leveraging its proprietary employment screening platform, Clairiti, and a team of expert consultants. That trust has been consistently recognized and awarded for over a decade by the industry's most influential associations and news publications, including HRO Today magazine's "Bakers Dozen" list of top national background screening providers and Workforce magazine's "Hot List" of top background screening providers for the past nine years. And GHRR is accredited by the Professional Background Screening Association (PBSA), as recognized by the Background Screening Credentialing Council (BSCC) and by SHRM as an accredited educational resource. Its advanced proprietary platform gives its customers a set of employment screening, compliance and risk management solutions, and a comprehensive set of tools that help them make better hiring decisions faster. These distinctions have consistently made GHRR a better alternative for its customers. In short, GHRR provides better data intelligence, better technology, and better teams. About Oracle Oracle offers integrated suites of applications plus secure, autonomous infrastructure in the Oracle Cloud.

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