EMPLOYEE EXPERIENCE, EMPLOYEE ENGAGEMENT
Businesswire | April 20, 2023
Betterworks, the leader in modern performance management solutions, today announced an embedded analytics partnership with Visier, the globally recognized leader in people analytics, to provide HR leaders with deep people insights around what drives employee success in the workplace. This capability will allow customers to develop targeted strategies to improve performance, engagement, and overall organizational success. Under the partnership, Betterworks will seamlessly integrate Visier’s analytics engine into a new offering called Betterworks Advanced Analytics that will be available on the Betterworks platform.
According to the “The State of People Analytics 2022-23” report, only 29% of HR professionals believed their organization is good at making positive changes based on people analytics. Most enterprise HR teams have an abundance of people data around such factors as performance, engagement, behaviors, and skill development, but the data exists in scattered silos, and integrating them is usually a struggle. Consequently, there is no way to pinpoint the impact of HR programs on employee behavior and overall business outcomes. In addition, most data analytic tools are not easy to work with—they offer no guidance around the right questions to ask or the range of factors to consider. Nor do they indicate how to use the information and explain the decisions it can drive.
In contrast, Betterworks Advanced Analytics is unique because it brings together the rich data from the Betterworks platform, including performance, engagement, employee growth data, and employee demographic data. Dashboards provide coherent insights for HR to deliver on the right talent initiatives, such as investing in the most valuable performance-building activities and knowing how to refocus employee training efforts. The solution also presents the insights in the form of a visual data story that follows a narrative structure starting with the business question and presenting the answer in the form of a dashboard.
In the first phase of its launch, Betterworks Advanced Analytics will offer chief people officers and HR business partners several benefits:
Enhance workforce effectiveness through a deep comprehension of the factors that enable or inhibit employee performance and engagement. Actionable insights provide clarity around steps to take to inspire and retain the talent base.
Unmask hidden bias in the performance process by revealing the differences in career coaching, developmental opportunities, performance ratings, and other activities for different groups within an organization. This information helps direct organizational DEIB initiatives and enables HR leaders to take action to ensure fairness in employee performance enablement and career advancement.
Establish a connection between learning and development (L&D) initiatives and their impact on the business value to fine-tune learning programs for optimal employee growth and performance.
HR will now be able to focus on understanding the enablers of top performance, productivity, and engagement in employees. Their organizations will move far beyond connecting-the-dots and basic operational questions to harness strategic people insights for the health of the business. “The C-Suite expects HR leaders to have answers to questions about how to strategically invest in talent development, especially as it relates to advancing the business and helping employees reach their growth and development targets,” said Arnaud Grunwald, chief product officer at Betterworks. "Betterworks Advanced Analytics enables companies to uncover hidden patterns by unlocking the wealth of data they have around employee goals, feedback, check-in conversations, performance ratings, calibration data, and much more. We are thrilled about our partnership and investment in a robust platform like Visier in this next phase of Betterworks’ analytics journey.”
“What Visier is best at is connecting data on people into the insights that improve business outcomes,” said Dave Weisbeck, chief strategy officer at Visier. “With Betterworks, there is an amazingly rich set of engagement, performance, and skills data that comes from their modern approach to performance management, and so we couldn't be more excited about being an embedded partner with Betterworks so that we can help them unlock those insights for their customers.”
As businesses deal with the current economic uncertainty, the good ones know that the thing to focus on is remaining relevant by preparing for the long term. And that means implementing a talent management strategy that will allow them to do more with the fewer people they now have, identify the drivers of outperformance to empower all employees, and position the workforce for agility and resilience to smoothly navigate change. Betterworks Advanced Analytics enables businesses and HR leaders to do just that by providing insightful people data so that HR leaders can focus on actions that both drive employee development and better support conquering business goals. The first phase of the general availability of Betterworks Advanced Analytics is planned for the Summer of 2023.
Founded in 2013, Betterworks develops best-in-class performance management solutions that enable exceptional results and put employee experience at the heart of how companies align, motivate, retain, and develop their people. Unlike monolithic legacy HR technology, Betterworks’ lightweight and enterprise-ready SaaS solutions for check-ins, feedback, employee engagement, and recognition are built to scale for businesses of all sizes. Our customers’ employees are proven more engaged and satisfied in their roles, which is why industry leaders like Colgate-Palmolive, Intuit, Freddie Mac, Asurion, Udemy, Vertiv, HCSC, and the University of Phoenix rely on Betterworks to manage and enable performance. Betterworks is backed by Kleiner Perkins, Emergence Capital, and John Doerr.
Visier is the recognized global leader in people analytics, providing on-demand answers to people-powered businesses. Behind every great brand, product, or idea is the Human Truth, and the Visier People Cloud reveals the fundamental questions and actionable truths capable of elevating your employees—and your business—to new heights. Founded in 2010 by the pioneers of business intelligence, Visier has over 25,000 customers in 75 countries around the world, including enterprises like BASF, Bridgestone, Electronic Arts, McKesson, MerckKGaA, and more. Visier is headquartered in Vancouver, BC with offices and team members worldwide.
HR ANALYTICS, WORKFORCE MANAGEMENT
Businesswire | March 17, 2023
MMC, Inc., a Human Resources Outsourcing company (HRO), today announced it has replaced its on-premise legacy communications systems with RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, to drive an improved client experience, streamline employee workflows, and deliver IT cost savings. After migrating 3,000 of its employees to RingCentral MVP® (Message Video Phone™), MMC realized substantial savings on its business communications costs.
Known for its expertise in HR outsourcing, payroll, benefits administration, and other business processes, MMC was looking for a cloud solution that could provide greater mobility for its employees and would allow them to more efficiently connect and communicate with clients. By implementing RingCentral MVP, they have enabled employees to increase productivity and efficiency through the use of a cloud-based business phone service, video conferencing, digital fax, and SMS–on any device from virtually any location. As a result, MMC has streamlined employee workflows, increased accessibility to clients, and empowered remote workers.
“What sets us apart from the larger competitors is our white glove service delivery. We care about our customers’ experience and go that extra mile to ensure the highest service delivery possible. This means being accessible to clients when they have questions, concerns, or require assistance,” said Raul Terrazas, manager of information technology at MMC. “With RingCentral, we are now able to seamlessly communicate with clients from virtually anywhere using our office phone, mobile, or PC. Given how many employee workflows we’ve been able to improve across our company, how much visibility we’ve gained into our client communications, and how much money we’ve saved — not to mention how effortless the implementation itself was — my only regret is not migrating MMC to RingCentral sooner.”
In the company’s next unified communications transformation phase, MMC’s IT team plans to roll out RingCentral MVP to their sales and support teams and optimize those operations with the RingCentral for Salesforce integration. This integration will enable them to consolidate platforms for the company’s agents, reduce the number of vendor relationships for Terrazas’ team to manage, and streamline agent workflows for added speed and efficiency.
“We are thrilled to work with MMC on their cloud transformation—leveraging the strengths of our unified communications platform,” said Carson Hostetter, chief revenue officer at RingCentral. “By shifting to RingCentral, MMC is driving greater operational efficiencies and improvements in both customer and employee experiences.”
California-based Human Resources Outsourcing company MMC was established over 40 years ago for the purpose of providing HR Outsourcing & Consulting solutions to improve business performance. By outsourcing HR, you will be cutting costs, lowering risk, and better positioning your company for success. As the top HR Outsourcing service provider for over 8,500 employees nationwide, MMC has learned that there is no cookie-cutter approach when it comes to resolving workplace concerns. MMC takes a special interest in assuring each client’s success while providing a hands-on approach to exponential growth with your company.
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP®) global platform. More flexible and cost-effective than legacy on-premises PBX and video conferencing systems, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, device, and device location. RingCentral offers three essential products in its portfolio, including RingCentral MVP®, a Unified Communications as a Service (UCaaS) platform including team messaging, video meetings, and cloud phone system; RingCentral Video®, the company's video meetings solution with team messaging that enables Smart Video Meetings™; and RingCentral Contact Center™ solutions. RingCentral's open platform integrates with leading third-party business applications and allows customers to customize business workflows easily. RingCentral is headquartered in Belmont, California, and has offices worldwide.
HR ANALYTICS, WORKFORCE MANAGEMENT
PRnewswire | May 12, 2023
Triton Benefits & HR Solutions is pleased to announce the opening of its new office in Hoboken, NJ. The new office, which is in addition to Triton's other offices in New York, Los Angeles, South Jersey, Texas, and Philadelphia, will provide expanded support for clients in the tri-state area. The 1000-square-foot office will add 6 to 7 new employees to the Triton team.
Anthony Farinella, Triton's newly appointed Vice President of Sales & National Accounts, sees the new office as an essential part of Triton's growth strategy. "With over 50,000 employees getting their health benefits through Triton and $600 million in policy revenue, Triton continues to expand its footprint with its 8th office in Hoboken, NJ," said Farinella. "Deeply populated cities like Hoboken provide a great opportunity for attracting top talent that is local in a very tough job market."
Triton Benefits & HR Solutions is a company that specializes in helping businesses navigate the complexities of employee benefits and human resources. They offer customized solutions, strategy sessions, bi-annual plan reviews, and a dedicated team for each client. The company uses secured cloud technology to interact with clients and logs all open and closed issues. They strive to think outside the box when it comes to healthcare plans and offers self- or level-funded plans, wellness programs, HSAs, and Telemedicine. Triton's main corporate headquarters is located in Woodbridge, NJ.
"We are thrilled to be expanding our physical footprint into Hoboken, NJ," said Steve Rosenthal, President and CEO of Triton Benefits & HR Solutions. "The addition of this new office will allow us to provide even better support for our clients in the tri-state area and continue our mission to help businesses navigate the complex world surrounding employee benefits and human resources."
About Triton Benefits & HR Solutions
Triton Benefits & HR Solutions is not your ordinary employee benefits broker. With over $600 Million in group health insurance premiums under management and working with all major carriers nationwide, Triton has the expertise and relationships to create unique and customized healthcare options that set them apart from the rest. What truly sets Triton apart is its concierge-style service, providing an unmatched level of personalized attention to every client relationship. Their commitment to building long-lasting relationships with their clients is at the core of their philosophy.
In a world where businesses need to make informed decisions to stay competitive, Triton Benefits & HR Solutions is a partner that can help navigate the complexities of employee benefits and human resources. For more information on how Triton can help your business, visit their website at www.tritonhr.com.