Workforce Management, Employee Experience
Newswire | July 20, 2023
Workstream, the smart people management platform for the hourly workforce, announced today its new, groundbreaking multilingual and customizable AI chatbot, Workstream Assistant. As the flagship product in the company's move to a fully AI-powered workforce management solution, Workstream Assistant empowers businesses to connect with and retain hourly workers across diverse markets nationwide.
With artificial intelligence experience from MIT, Google, Cornell and Stanford, Workstream built the first multilingual AI chatbot platform to broaden accessibility to AI to the over 80 million hourly workers in the U.S. According to research by the Urban Institute, 14% of all workers in the U.S. and 20% of low-wage workers are immigrants who use English as a second language. These numbers are projected to continue growing.
Workstream Assistant can understand a wide range of languages to accommodate the diversifying workforce and will use machine learning to provide applicants with more information about the company while gathering applicant information. By enabling workers to communicate in any language they're comfortable in, Workstream Assistant empowers applicants to ask more questions about the position and company — from what career progression they can expect to what the company culture is like. Giving hourly workers the opportunity to vet jobs through a natural conversation before they apply encourages a better applicant-to-job fit, resulting in stronger hires and better employee retention for businesses.
"I am thrilled to embrace the power of AI in our recruiting and retention efforts. With the ability to personalize Workstream Assistant to embody our brand, we expect to attract more applicants excited to join the Eegee's family, resulting in stronger hires," according to Jason Kornosky, director of operations for Eegee's. "The chat-apply experience is so natural and authentic that it makes it easy for applicants to ask questions and vet us as much as we vet them. I see this having a big impact on how we build a loyal, happy workforce, and I can't wait to see what more we can accomplish with Workstream AI."
Paired with funding from Peter Thiel's Founders Fund, GGV Capital, Mark Cuban, Will Smith, Jay Z, The Chainsmokers, and Dropbox co-founder Arash Ferdowsi, Workstream has helped franchisees and businesses like Burger King, UPS, and Marriott hire and retain several million hourly employees since 2017. Workstream's new AI technology, through integration with OpenAI, builds on this expertise while using previously acquired data points to create an AI platform to serve the hourly workforce.
"Workstream Assistant represents a crucial breakthrough for the hourly workforce and is an indispensable tool for hiring managers and HR professionals in this domain," said Desmond Lim, CEO and co-founder of Workstream. "Its ability to bridge communication gaps and provide a seamless hiring experience makes it an essential resource for organizations seeking to attract and retain top talent in the competitive hourly workforce landscape."
Workstream is the smarter way to hire and retain hourly workers. Its smart technology automates and accelerates HR tasks — like sourcing, screening, scheduling, and onboarding — so businesses can focus on providing a great experience to applicants and workers throughout their employee journey. More than 20,000 businesses trust Workstream to hire faster and retain their teams. Learn more at workstream.us.
Employee Experience, Employee Benefits
PR Newswire | August 18, 2023
Google Cloud today announced that employee experience platform Culture Amp will use Google's Vertex AI as the foundation of its generative AI solutions, following a successful pilot that could save HR professionals hundreds of hours normally spent analyzing employee feedback.
Culture Amp will use Vertex AI to train, model, and fine-tune its generative AI capabilities, underpinning efforts to combine highly accurate and actionable results from employee data with full transparency into how AI derives its conclusions.
"Our multi-year journey with AI and machine learning has shown us that you can't take a short-term, opportunistic approach to this technology—you need a rigorous operating model and ethical principles to create value in a way that doesn't endanger your customers or their employees' wellbeing," said Doug English, Co-Founder and Chief Technology Officer, Culture Amp. "Google Cloud's technical capabilities and commitment to responsible AI gave us the confidence to make it the foundation for building trustworthy and transparent generative AI functions within our Employee Experience Platform that keep humans firmly at the center of employee experience."
The first of Culture Amp's generative AI capabilities will include features that summarize up to tens of thousands of employee survey comments into topics and actionable insights—automating a process that typically takes HR administrators of medium-to-large organizations up to hundreds of hours to complete. HR Administrators using these functions retain full oversight of which employee feedback traces back to the summarized insights produced by Vertex AI, allowing them to correct the results for potential bias and organizational context while maintaining the anonymity of employees' responses.
"Capabilities like summation of comments allow our customers to respond to employee feedback at scale in as close to real time as possible. This bolsters employee confidence in their employers to act on workplace issues in a timely and decisive fashion," said English. "The training and modeling capabilities that Vertex AI provides help us ensure such solutions lead to a much more intuitive and responsive employee experience, without negating HR's expertize in negotiating complex workforce dynamics or undermining people's trust in their employers."
Google Cloud's generative AI security architecture ensures customer data remains with Culture Amp, and its open architecture will also support Culture Amp's efforts to involve customers in co-creating future generative AI functions for its platform.
"We're proud to support Culture Amp in its pursuit of massive value creation for, and with, employers and their employees using generative AI. We're excited to work with the company to apply our testing and modeling environments to bring responsible, well-governed AI development into the mainstream," said Alister Dias, Vice President of Google Cloud Australia & New Zealand. "Vertex AI allows our customers to always tap into the latest and most powerful development tools on the market, while maintaining full control over access and privacy for sensitive employee data."
About Google Cloud
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
About Culture Amp
Culture Amp revolutionizes how over 25 million employees across 6,500 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain talent via cutting-edge research, powerful technology, and the largest employee dataset in the world. The most innovative companies across the globe, such as PwC, KIND, SoulCycle, and BigCommerce depend on Culture Amp everyday.
Employee Benefits, Workers Compensation
PR Newswire | August 11, 2023
Xoxoday Empuls, a leading employee engagement platform, has announced a strategic partnership with MyBenefits, a renowned perks and benefits provider in the MENA region. This collaboration aims to empower companies and HR departments in the region by offering their employees an expansive catalog of over 40 categories of benefits, ranging from travel and lifestyle to education and finance. Integrating MyBenefits' offerings with Xoxoday Empuls' holistic rewards & recognition platform will significantly enhance the employee experience for organizations in the Middle East and North Africa.
Through this partnership, Xoxoday Empuls users in the MENA region will gain access to a comprehensive suite of benefits provided by MyBenefits. With a diverse range of 450+ global offers, employees can explore exciting perks catering to their unique interests and needs. Whether it's planning a dream vacation, upskilling through online courses, enjoying lifestyle experiences, or managing personal finances, employees will have a plethora of options to enrich their lives both inside and outside of work. This move is set to revolutionize how regional companies approach employee engagement and talent retention.
MyBenefits is a pioneering company in the staff discounts and flexible benefits domain, with a reach across thirteen countries in the MENA region. With an unwavering commitment to innovation and personalized solutions, MyBenefits has built a reputation for providing top-notch benefits that meet the diverse requirements of modern-day employees. Their user-friendly platform offers an array of perks in various categories, ensuring a seamless experience for both employers and employees.
Xoxoday Empuls is a leading all-in-one global employee engagement platform designed to elevate the workplace experience. 1000+ organizations and 2500+ leaders have leveraged Empuls to connect, align, empower, and motivate 1,000,000 + employees.
With an array of features such as rewards and recognition, surveys, pulse checks, communication tools, and performance management, Empuls empowers organizations to create a positive and motivating work environment. By introducing MyBenefits' expansive catalog of perks and benefits into the Empuls platform, companies in the MENA region can further enhance their employee engagement initiatives. This collaboration aligns perfectly with Xoxoday Empuls' mission to foster a culture of appreciation, well-being, and growth within organizations.
Commenting on this integration, Manoj Agarwal, Co-founder, and Chief Product Officer, of Xoxoday, said, "Our integration with Mybenefits is a win-win for both organizations. By combining the strengths of Xoxoday Empuls with MyBenefits' exceptional perks and benefits offerings, we aim to provide our users in the MENA region with an unparalleled employee experience. Our joint efforts will not only foster a happier and more motivated workforce but also enable companies to attract and retain top talent effectively. This is a significant step towards transforming how organizations approach employee engagement and will undoubtedly lead to a more fulfilling workplace for everyone involved."
Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 290+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi. www.xoxoday.com.