63% of Employees Spending Less Time in Workplace Socializing as a Consequence of COVID-19 Despite Virtual Company Culture

Clutch | June 03, 2020

  • Workers are spending less time socializing with their colleagues, but businesses are introducing virtual events as more employees work remotely.

  • While enduring the COVID-19 pandemic, businesses are likely to keep managers available to employees and invest more heavily in communication technology.

  • Employees are saying that COVID-19 has damaged their corporate culture.


Already, 63% of employees spend less time socializing with their colleagues — both in-person and virtually — since COVID-19 was declared a pandemic. This is according to new data from Clutch, the leading B2B ratings and reviews firm.

Experts agree — the transition to remote work has hurt office socialization, despite efforts to adjust.

When working remotely, there's not really the option to have a quick chat with your co-workers by the coffee machine, human resources coordinator at Online Optimism, a design agency.

- Sara Bandurian


Offices are increasingly investing in methods to communicate virtually, with 26% saying their company has provided its employees greater access to communication technology in the past 30 days, a number that is likely to increase.

However, even with the adoption of Zoom and other tools, socialization is still suffering.
 

"Fun" Initiatives Largely Fail to Be Adopted

Despite experts believing that businesses will host more virtual social events as companies acclimate to remote work, one-third of employees (35%) report that their company has not hosted a virtual social event since remote work as a result of the pandemic began.

George Kuhn, the president of Drive Research, a market research firm, says his company introduced two virtual events: social coffee hours and virtual games, providing an alternative to the standard small talk of virtual meals.

Read more: 5 tips to improve company culture

These games and opportunities can provide a fun competitive outlet for employees, yet they're not widely adopted. Only 13% report that their office is holding happy hours, while 9% say their office is hosting activities and games. Just 5% report virtual meals being held.

The most popular virtual social event is professional development sessions, a fusion that can be both fun and beneficial. However, fewer than 1 in 5 (19%) say that professional development sessions have happened.

Remote Work Creates Greater Managerial Availability

One bright spot is the availability of managers during remote work. More than 4 in 5 (81%) say that their manager is as available or more available since the start of remote work.

For companies, making sure employees have access to their manager while working from home is essential to maintaining company culture.

When working remotely, it can be easy to get lost, confused, or overwhelmed without that leadership you're used to in a normal workplace.

- Chane Steiner, CEO of Crediful, a personal finance website


Only 19% of employees report that their manager is less available because of remote work, showing that America's managers are adapting to remote work well.

About Clutch

Clutch is the leading ratings and reviews platform for IT, marketing, and business service providers. Each month, over half a million buyers and sellers of services use the Clutch platform, and the user base is growing over 50% a year. Clutch has been recognized by Inc. Magazine as one of the 500 fastest growing companies in the U.S. and has been listed as a top 50 startup by LinkedIn.

 

Spotlight

Demographics, cultural trends, and new technologies are rapidly changing the job market. People are living much longer than we used to. New technologies and automation are rapidly replacing repetitive jobs. New communication tools are eliminating formerly popular mediums for disseminating information (good-bye printed newspapers) at the same time as requiring more advanced media literacy skills for most new jobs.


Other News
RECRUITMENT & RETENTION

TeleTech Selected as Recruitment Team of the Year by the HRO Today Association for the APAC Region

TeleTech | January 19, 2022

TTEC Holdings (NASDAQ: TTEC), one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, announced that TeleTech has been selected as the Recruitment Team of the Year for the APAC Region by the HRO Today Association. The HRO Today Association Awards is an annual program that highlights the essential work HR professionals do every day, recognizing leadership, collaboration, innovation, hard work, and commitment to people and process improvement. This award recognizes the Recruitment Team that demonstrated significant success and/or growth in the sourcing, candidate experience, employer branding, candidate selection, interviewing, offer process, and onboarding processes for its company. "Our commitment to deliver humanity to business requires hiring top talent. Our recruitment team reaches for amazing every day, providing a world-class candidate experience from talent attraction to welcoming new hires during the onboarding process, We're honored that HRO Today Association selected our talent acquisition team for this award." -David Bernal, executive director, TeleTech. "The overall quality of the nominations received this year was exceptional, The inspirational and innovative stories told by the award submissions highlighted how committed the nominees are to creating positive change within HR." -Renée Preston, Global Executive Director of the HRO Today Association. About TTEC TTEC Holdings, Inc.(NASDAQ: TTEC) is one of the largest global CX (customer experience) technology and services innovators for end-to-end, digital CX solutions. The Company delivers leading CX technology and operational CX orchestration at scale through its proprietary cloud-based CXaaS (Customer Experience as a Service) platform. Serving iconic and disruptive brands, TTEC's outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step the customer journey. Leveraging next-gen digital and cognitive technology, the Company's Digital business designs, builds, and operates omnichannel contact center technology, conversational messaging, CRM, automation (AI / ML and RPA), and analytics solutions. The Company's Engage business delivers digital customer engagement, customer acquisition & growth, content moderation, fraud prevention, and data annotation solutions. Founded in 1982, the Company's singular obsession with CX excellence has earned it leading client NPS scores across the globe. The Company's nearly 62,300 employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results.

Read More

HR STRATEGY

Wpromote Wins Glassdoor Employee's Choice Award, One of the Top 50 Best Places to Work in 2022

Glassdoor | January 15, 2022

Wpromote was named one of the top 50 Best Places to Work in 2022 and awarded a Glassdoor Employees' Choice Award across all industries in the U.S. small and medium company category. The 14th annual Employees' Choice Award is based solely on elective, anonymous employee feedback about their job, work environment, and employer on Glassdoor, the worldwide leader on insights about jobs and companies. We don't believe great work is possible without a supportive culture that prioritizes a strong-work life balance, Our people are the driving force behind our success as an organization and what we can achieve for our clients, and continuing to improve the way we work through employee feedback is a top focus. As a leader, this should be a no-brainer: a better work culture and investment in our employees' growth means people are more willing to try new things, take risks, and unlock their full potential. -Wpromote CEO Mike Mothner Between pandemic disruption, "The Great Resignation," and a hyper-competitive job market, both retention and talent acquisition are particularly challenging for organizations across every industry. Marketing agencies in particular have struggled to retain employees. But 95% of reviewers on Glassdoor are willing to recommend Wpromote to a friend because investment in workplace improvement and culture is not a brand new priority and is constantly evolving based on multiple employee feedback mechanisms, including an annual employee engagement survey. On Glassdoor, current and former employees voluntarily and anonymously share insights and opinions about their work environments by sharing a company review, designed to capture a genuine and authentic inside look at what a specific job may be like at a particular company. "The world of work is rapidly evolving, fueled by the pandemic and now millions of workers reevaluating their expectations from employers. This year's Best Places to Work winners are leading the way by listening and responding to employee feedback and reimagining the employee experience to truly put their people first, It's inspiring to see these employers step up during the pandemic to expand and grow company cultures where employees feel supported and valued in and out of work. Congratulations to all of this year's Employees' Choice Award winners." -Christian Sutherland-Wong, Glassdoor chief executive officer. Glassdoor's Best Places to Work were determined using company reviews shared by U.S.-based employees between October 20, 2020 and October 18, 2021. To be considered for the U.S. small and medium company category, a company must have had fewer than 1,000 employees and have received at least 30 ratings across each of the nine workplace attributes (overall company rating, career opportunities, compensation and benefits, culture and values, diversity and inclusion, senior management, work-life balance, recommend to a friend and six-month business outlook) taken into account as part of the awards algorithm. The final list is compiled using Glassdoor's proprietary algorithm, led by its Economic Research Team, and takes into account quantity, quality and consistency of reviews. About Wpromote Wpromote is a digital marketing agency that helps our clients Think Like A Challenger: from enterprise brands to fast-growing digital disruptors, we believe that the right marketing strategy can help every business connect with customers and drive profitable growth. With 6 offices across the United States, we help leading brands like Whirlpool, TransUnion, Zenni, Adobe, and Frontier Airlines achieve not just performance increases but success against overall business objectives by taking a holistic approach that combines best-in-class expertise and proprietary technology. As the top Performance Marketing Agency in the latest Forrester Wave, we're proud we don't answer to anyone's interests but our clients. About Glassdoor Glassdoor is revolutionizing how people everywhere find jobs and companies they love by providing deeper workplace transparency. Professionals turn to Glassdoor to research ratings, reviews, salaries and more at millions of employers, and to Fishbowl by Glassdoor to engage in candid workplace conversations. Companies use Glassdoor to post jobs and attract talent through employer branding and employee insights products. Glassdoor is a subsidiary of Recruit Holdings, a leading global technology company, and a part of its fast-growing HR Technology business unit.

Read More

HR STRATEGY

Flexible Law Degree Offerings Are Attracting Working Professionals

Faulkner Law | January 05, 2022

A growing number of non-traditional students seeking a law degree are discovering new opportunities to pursue a Juris Doctor (J.D.) through the expansion of distance learning and flexible scheduling options approved by the American Bar Association (ABA). One such offering is the Executive J.D. Schedule at Faulkner University Thomas Goode Jones School of Law in Montgomery, Alabama. Faulkner Law's Executive J.D. Schedule provides part-time students with the same curriculum and services as students in their traditional, Full-time J.D. Schedule, only delivered through blended online and in-person courses spread out over a four-year time commitment. In its second year, the Executive J.D. Schedule has welcomed primarily non-traditional, working professionals with an average incoming age of 35. "For over 70 years, Jones School of Law was a part-time, evening J.D. program, This new age of distance learning and online technologies allows us to refocus on this same commitment to offering a legal degree to those students who require the flexibility of schedule to accommodate their professional and personal lives." - Faulkner Law Dean Charles B. Campbell. The blended learning delivery of the Executive J.D. Schedule is ideally suited to students within a three-to-four hour driving radius from the campus that is conducive to fulfilling the in-person learning obligations scheduled two weekends a month excluding the summer. The part-time schedule appeals to working professionals who may have previously thought about becoming a lawyer but could not afford to forgo employment to do so, including current student Preston Roberts, a government relations professional residing in Montgomery. Without this opportunity, Roberts states he would not have been able to pursue his law degree without leaving his career and interrupting his family life. While he acknowledges that law school requires a substantial commitment, he also believes the rewarding outcome will validate the pursuit. The Executive J.D. Schedule offers parity with Faulkner Law's Full-time J.D. Schedule, including integrating bar exam preparedness, maintaining compliance with ABA Standards, providing student services and academic support, and following established admissions standards. Learn more about the part-time Executive J.D. Schedule at law.faulkner.edu/executiveJD. About Faulkner Law Faulkner University's Thomas Goode Jones School of Law is a private, Christian law school in Montgomery, the capital city of Alabama. As an ABA-accredited school, Faulkner Law provides students a rigorous curriculum and hands-on experience to drive both academic success and community service, and celebrates its students who have a desire to use their legal degree to seek justice and serve their communities — wherever that may be.

Read More

WORKFORCE MANAGEMENT

CrossCountry Consulting Announces Spin-Off of Workday Practice into Standalone Technology Company CrossVue

CrossCountry Consulting | April 27, 2022

CrossCountry Consulting, a leading business advisory firm, announced a spin-off of its Workday practice into a standalone company, CrossVue, dedicated exclusively to the Workday ecosystem. As a full-service Workday deployment partner, CrossVue will remain committed to providing exceptional Workday services and solutions to drive business transformation. CrossCountry will continue to deliver business advisory and technology solutions that enable companies to transform operations, minimize risks, and achieve future growth. Backed by RLH Equity Partners, CrossVue will further develop its position in the industry with a powerful go-to-market strategy led by CEO Jill Jones, CrossCountry's former Workday Practice Lead. As a contemporary consulting firm that provides the blueprint for modernizing client operations and processes through Workday, CrossVue will continue to provide advisory, deployment, and post-production support to clients throughout a wide range of industries including medium to large enterprise, healthcare, financial services, private equity, and nonprofit. "Over the past 11 years, we've built a strong reputation for being fast and nimble in order to reach our goals and to serve our customers, Today's announcement clearly marks another significant accomplishment in our firm's history, and we look forward to continued growth and success across our advisory services and technology solutions. Both CrossCountry and CrossVue will continue our strategic relationship and partnership as we utilize the complementary strengths of both firms to support our clients." -Erik Linn, Co-Founder and Managing Partner of CrossCountry Consulting. CrossCountry's Advisory business has a demonstrated record of excellence and performance over the past 11-years. The strategic focus on advisory and technology-enabled solutions will position CrossCountry to continue to capitalize on favorable industry trends, better serve its clients, and enhance its growth. CrossCountry Consulting is a trusted business advisory firm that provides comprehensive solutions encompassing business transformation, technology, accounting, risk, and cybersecurity. We partner with our clients to help them navigate complex business challenges and achieve goals related to improving operations, minimizing risks, and enabling future growth. AboutCrossVue CrossVue is a contemporary consulting firm providing the blueprint for modernizing client operations and processes through Workday. As a leading Workday advisory, deployment, and post-production support firm, we drive critical results for our clients and help them reach their transformation goals through the Workday platform.

Read More

Spotlight

Demographics, cultural trends, and new technologies are rapidly changing the job market. People are living much longer than we used to. New technologies and automation are rapidly replacing repetitive jobs. New communication tools are eliminating formerly popular mediums for disseminating information (good-bye printed newspapers) at the same time as requiring more advanced media literacy skills for most new jobs.

Resources