UKG | November 10, 2022
UKG, a leading provider of HR, payroll, and workforce management solutions for all people, today announced it will embed UKG solutions into popular systems of engagement and communication, beginning with Microsoft Teams. This initiative will help reduce the disruptions people regularly experience at work switching between multiple business applications and instead allow them to focus on completing important actions in the moment in the solution they prefer, like Teams.
Capitalizing on the highly extensible UKG FleX technology platform, UKG collaborated with Microsoft to develop a single, seamless interface for UKG Dimensions and Shifts, the schedule management application within Teams. Organizations can empower their people to view and accept open shifts, request time off, punch in and out, and complete other workforce management tasks directly from Teams — without ever switching to Dimensions.
“Our collaboration with Microsoft is a powerful example of how the world’s leading technology providers are coming together to transform the workplace IT experience in service of people so that everyone can instead focus on more meaningful and purposeful aspects of their role, Our vision to embed UKG into leading systems of engagement will eliminate the need to learn and navigate multiple applications and allow people to achieve more in the flow of work. We are committed to creating the new standard for interoperability in the HCM industry.”
-Hugo Sarrazin, chief product and technology officer at UKG
The UKG Dimensions integration with the Shifts app in Microsoft Teams helps the workforce simplify scheduling and time management, all on one single, secure pane of glass, With over two billion frontline workers globally, we have a unique opportunity to provide digital solutions to address the needs of this workforce who has been traditionally underserved,said Nicole Herskowitz, vice president of Microsoft Teams and Platform.
UKG has a long history of collaborating with Microsoft to help people get more done at work. The two organizations first partnered in 2018 to explore opportunities to help people get faster access to answers through a workforce management chatbot. In 2021, the collaboration expanded to feature a UKG Pro chatbot for Teams, as well as the ability to surface critical updates from Dimensions and Pro to Microsoft’s employee experience platform, Viva. Other projects together have focused on integrating Azure Active Directory (Azure AD) for security and simplifying business insights with Microsoft Dynamics 365.
We foresee a future of HR technology where people are able to focus on what they need to achieve and how to make the biggest impact instead of which business application they need to use to complete frequent and routine tasks, By removing this friction from the workplace experience, we’ll help our tens of thousands of customers continue to positively transform work for their people every, single day,said Chris Todd, CEO at UKG.
At UKG, our purpose is people. As strong believers in the power of culture and belonging as the secret to success, we champion great workplaces and build lifelong partnerships with our customers to show what’s possible when businesses invest in their people. Born from a historic merger that created one of the world’s leading HCM cloud companies, our Life-work Technology approach to HR, payroll, and workforce management solutions for all people helps more than 70,000 organizations around the globe and across every industry anticipate and adapt to their employees’ needs beyond just work.
HR ANALYTICS,EMPLOYEE EXPERIENCE
Phenom | December 20, 2022
Phenom, the global leader in Intelligent Talent Experience, today announced registration is now open for its fourth annual IAMPHENOM conference on March 28-30 in Philadelphia. Focused on the latest innovation and technology for hiring, developing and retaining talent, the in-person event will include must-attend sessions and content for all HR professionals, including talent acquisition, talent management, sourcers, recruiters, learning and development, HRIS and CHROs.
More than 600 global companies are expected to unite in the City of Brotherly Love for IAMPHENOM, where they will collaborate on leading ways to enhance recruiter efficiency, boost employee development and retention, and leverage skills and competencies through the use of intelligence, automation and experience.
Over 100 speakers featuring customers, analysts and industry visionaries will inspire attendees during 50+ sessions including keynotes, breakouts and product demonstrations. The additional Pre-Conference Training Day (March 28) will also provide attendees with hands-on training designed to help customers maximize the Phenom Intelligent Talent Experience platform, with beginner and advanced sessions available. Attendees will be eligible to earn SHRM and HRCI credits.
Fun extracurricular event activities will include a ‘Rocky Run’ culminating at the famous Philadelphia Art Museum steps, morning yoga, massages, meditation, evening entertainment and a conference gala.
“IAMPHENOM is a three-day inspirational event that brings together HR professionals across industries under one roof to collaborate and learn, We welcome anyone and everyone who is part of the HR community to join us in Philadelphia — it’s going to be phenomenal.”
-Jonathan Dale, vice president, Marketing at Phenom
More than 500 global and diverse companies use the Phenom Intelligent Talent Experience platform to connect people, data and interactions to deliver phenomenal moments with maximum efficiency throughout the talent journey.
Phenom has a purpose of helping a billion people find the right job. Through AI-powered talent experiences, employers are using Phenom to hire employees faster, develop them to their full potential, and retain them longer. The Phenom Intelligent Talent Experience platform seamlessly connects candidates, employees, recruiters, hiring managers, HR and HRIS — empowering over 500 diverse and global enterprises with innovative products including Phenom Career Site, Chatbot, CMS, CRM, AI Scheduling, Video Assessments, Campaigns, University Recruiting, Talent Marketplace, Career Pathing, Gigs, Mentoring, and Referrals. Phenom has earned accolades including: Inc. 5000’s fastest-growing companies (3 consecutive years), Deloitte Technology's Fast 500 (4 consecutive years), five Brandon Hall ‘Excellence in Technology’ awards including Gold for ‘Best Advance in AI for Business Impact,’ Business Intelligence Group's Artificial Intelligence Excellence Awards (2021 & 2022), and a regional Timmy Award for launching and optimizing HelpOneBillion.com (2020). Headquartered in Greater Philadelphia, Phenom also has offices in India, Israel, the Netherlands, Germany and the United Kingdom.
HR ANALYTICS,HR STRATEGY
LumApps | December 15, 2022
LumApps, a leading employee experience platform, announced today it has acquired Vizir, an innovative no-code digital assistant technology ("predictive chatbots") that human resources, and information technology, communications departments can use to automate mundane tasks and improve employee access to knowledge, resources, and third-party applications at lower costs.
Vizir's no-code technology will integrate significant new capabilities into the LumApps platform. Powered by Natural Language Understanding (NLU), the advanced digital assistant simulates human dialog to make employee experiences more humanlike and personal. Vizir also brings micro-apps enabling the digital assistant to be used across various channels, such as Microsoft Teams, Slack, or Google Chat. Furthermore, Vizir's no-code tools and embedded libraries enable IT, HR, and other departments to intuitively set up their chatbot.
"This acquisition is indicative of our investment in the growth of conversational AI and our response to the increased demand for digital assistants. Vizir's next-generation technology will enhance our platform with effortless self-service across channels, strengthening our ability to reach employees where they are at, in a personalized, contextual way. We're thrilled to have Vizir join the LumApps family,"
- Sebastien Ricard, CEO at LumApps
Digital assistants are valuable technology that can be used to provide seamless access to key knowledge and other resources. The technology automates redundant activities, such as managing requests for IT support or answering common HR questions. For example, if we want an employee to complete benefits enrollment, a digital assistant can prompt the individual to select a health plan, provide immediate access to documents and information about the various plan options, and then can help employees to complete enrollment without leaving the digital assistant bot.
Intuitive digital assistants, also known as predictive chatbots, are quickly transforming the way HR, IT, and Communications teams work and have the potential to provide considerable value for organizations that implement them. This acquisition will give every LumApps customer a chance to integrate intelligent bot software into their employee experience platform to meet the needs of today's workforce. We're excited about the possibilities of bringing these two companies together, said Thomas Maitre, CEO and co-founder of Vizir.
The demand for digital assistants continues to grow as organizations look to streamline operations and free up time for their support teams to focus on more critical activities that help engage and retain employees. According to Forrester's Future of Work survey, 60% of employees prefer to use self-service for resetting passwords and for app provisioning. And analysts at Gartner predict that by 2023, 75 percent of HR inquiries will be initiated through conversational AI platforms.
This is the second acquisition LumApps made in 2022. Last February, the company bought HeyAxel and launched LumApps Journeys, which automates common moments in the employee lifecycle such as onboarding and career development. The Vizir acquisition will also combine the digital assistant with LumApps Journeys' omnichannel content delivery to help customers deliver the best employee experience possible.
Initially using Vizir's technology as an internal messaging system to absorb IT requests, we extended our use of the digital assistant to human resources. The on-demand IT support helps our employees solve software and hardware issues automatically, whereas HR bots accompany our employees along personalized learning paths. The chatbot has helped us avoid hundreds of additional support tickets and wasted resources. The combination of Vizir's digital assistant and our existing LumApps platform is a great way to get the best out of our internal tools and build a comprehensive employee experience at Imerys, Sébastien Levrot, IT Director Enabling Functions & Digital innovation at Imerys.
LumApps is a global employee experience platform, transforming how companies engage, enable, and empower their workforces. The cloud-native solution is architected to tailor each experience to the individual needs of every employee, wherever and whenever they connect. With the industry's first unified employee data layer to drive hyper-personalization, LumApps is the only solution to deliver truly customized interactions for a game-changing employee experience. Since 2015, LumApps has been helping some of the world's largest and most innovative companies, such as Palo Alto, Publicis Sapient, Electronic Arts, Airbus, and Just Eat, revolutionize how they communicate internally, engage every employee, and retain great talent.
CentralSquare Technologies | November 17, 2022
CentralSquare Technologies, an industry leader in public sector technology, today introduced a new technology partnership with UKG, a leading provider of HR, payroll, and workforce management solutions for all people. This partnership offers government agencies a more flexible and seamless technology experience via an integrated solution that allows people to focus on completing important actions related to finance and human capital management (HCM) without disturbing the flow of work.
With this collaboration, CentralSquare’s Finance Enterprise and UKG Ready will fully integrate to provide municipalities and special districts a comprehensive, single-entry solution that combines administrative management of both financial and HR activities, empowering teams to achieve more by reducing the disruptions people regularly experience switching between business applications.
“CentralSquare and UKG share a common commitment and it starts with people. Our public servants work tirelessly often with limited resources to improve the lives and communities they serve, By uniting two powerful GovTech solutions they can benefit from the smarter utilization of resources and real-time data to maximize their impact.”
-Dara Brenner, CentralSquare’s Chief Product Officer
CentralSquare Finance Enterprise provides broad, comprehensive financial software with Payroll including an integrated highly configurable general ledger, and powerful analytics. With a robust workflow engine, customers can accomplish complex tasks by automating multi-level approvals, notifications, and configuration options. In tandem, UKG Ready provides the same users with a streamlined solution for HR, talent, time and attendance, and scheduling to deliver a modern, personalized experience that increases efficiency, simplifies compliance, and unlocks happier outcomes.
UKG is committed to strengthening the capacity and capability of government and does so every day by helping our public sector customers increase efficiencies for their most valuable resource – their people, Partnering together with CentralSquare is the right move as together we’ll provide an unmatched technology experience that will help local agencies better serve their communities by streamlining critical business processes and creating a seamless work experience for all employees,said Bob Lavigna, senior fellow, public sector, UKG.
About CentralSquare Technologies:
CentralSquare Technologies is the largest independent provider of public sector software solutions that empower local and state governments to build smarter, safer and more connected communities. Over 8,000 agency customers across North America rely on CentralSquare’s technology to deliver solutions ranging from computer-aided-dispatch systems, 911 and records management solutions which enhance public safety, to administrative products with finance, asset, compliance and case management capabilities that run government agencies more efficiently.
As the market driver for advancing safety and justice with innovative technology, CentralSquare serves 3 out of 4 citizens across North America. The company is headquartered in Lake Mary, FL and has locations in North Carolina, South Dakota and British Columbia.