COVID-19 treatment, tests could increase employers' 2020 healthcare costs by 7%

HR Dive | March 31, 2020

U.S. employers could see their healthcare costs increase between 4% and 7% in 2020 due to COVID-19 treatment and testing costs, according to the results of a Willis Towers Watson actuarial analysis of self-funded employers released March 26. The results assume a 30% infection level of COVID-19, but Willis Towers Watson noted that the actual cost increase depends on how sick those infected with the disease become. Costs may increase further should the pandemic's U.S. impact be more severe: a 50% infection rate would translate to a cost-increase range of 5% to 7%, the firm said. Costs per infected person were estimated at $250 for mild cases, $2,500 for moderate cases, $30,000 for severe cases and close to $100,000 for catastrophic cases (including those requiring intensive care). Those costs include claims for medical and prescription drugs only, Willis Towers Watson said. The firm added, however, that employers' other healthcare costs, like dental and vision care, may actually decline this year because employees will likely eliminate some discretionary care. The costs for COVID-19 care and testing are in addition to existing cost-increase predictions for 2020, Willis Towers Watson said. Prior to the start of the epidemic, industry observers like Mercer had already projected cost increases of about 4% for 2020.

Spotlight

A recent Ceridian LifeWorks survey revealed that more than 30 percent of human resource leaders have witnessed or heard about a co-worker falling asleep on the job in the past six months. Workplace Wake-Up Call: Pulling Back the Covers on Sleep Deficiency, a comprehensive survey of nearly 700 HR leaders across North America, examines the sleep deficiency epidemic, which costs businesses $63.2 billion per year in lost productivity, according to Harvard University researchers.


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EMPLOYEE ENGAGEMENT

Survey: Digital Workplace Key to Engagement for Frontline Teams

YOOBIC | March 18, 2021

NEW YORK, March. 18, 2021 /PRNewswire/ -- Frontline workers aren’t being given the digital tools they need to succeed, leading to disengagement and reduced productivity, according to an international survey of frontline workers published today by digital workplace innovator YOOBIC. A smarter and more connected approach, using mobile devices and enterprise-grade apps, could be the key to achieving operational excellence, refocusing frontline employees on core revenue-driving activities, and attracting and retaining young workers. Mobile and deskless workers now make up 80% of the global workforce, totaling over 2.7 billion people, but the majority of digital workplace solutions still focus on supporting deskbound employees. In fact, according to the YOOBIC survey, fewer than six in 10 frontline workers currently use mobile devices as part of their jobs, and 73% of frontline employees are still using paper forms, despite 71% saying that easier access to digital tools would make them more productive. The failure to empower workers with suitable digital tech takes a direct toll on mobile teams’ morale and productivity, the survey shows. More than a third of frontline employees now say they feel disconnected from their HQ, and over three quarters say their sense of engagement would be significantly improved by relatively modest connectivity measures such as mobile access to corporate communications messages. With employees almost five times more likely to perform well when they feel their voices heard, lack of connectivity is a serious problem for today’s deskless workforce, the survey shows. Frontline employees don’t just make, distribute and sell the products we consume — they deliver a brand’s purpose and promise, and create value that differentiates the brand from its competitors. By making those workers more productive, organizations free up their time for impactful work such as helping customers, improving quality, and managing critical projects. The absence of appropriate digital tools directly impacts employees’ career growth, with 40% of frontline employees saying they receive training no more than once per year, even though seven out of 10 employees would welcome access to mobile, app-based learning solutions. That contributes to a sense of stagnation that’s especially trying for younger workers, with over a third of Millennials — who now make up three quarters of frontline workers — saying they feel unfulfilled in their roles. Frontline teams are the engine of our economy, but they’re sorely underserved by organizations that fail to invest in new digital technologies,” says Fabrice Haiat, CEO of YOOBIC. “YOOBIC customers who integrate mobile apps into their deskless employees’ workflows are realizing significant gains in operational excellence, customer experience, and sales.” The YOOBIC survey, conducted in December 2020, interviewed 1,000 frontline workers from the UK, US and Canada, across industries including retail, hospitality, manufacturing, and construction. About YOOBIC YOOBIC is an all-in-one digital workplace for frontline teams. Our mobile app gives business leaders and frontline teams the performance tools they need to work, learn and communicate - all in one place. With digitized task management, streamlined communications and mobile learning, YOOBIC drives operational excellence while drastically improving the frontline employee working experience. 200+ global brands including Boots, Burgerfi, Lancome, Lacoste, Logitech, Peloton, Puma, Vans and Sanofi trust YOOBIC solutions to improve operational consistency and agility, get real-time visibility into multi-location business execution, and improve their customer experience. To learn more about YOOBIC visit www.yoobic.com or follow us on LinkedIn.

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TALENT MANAGEMENT

Christian Horizons Partners with DailyPay to Ensure Paychecks are Delivered

Christian Horizons | April 04, 2022

Christian Horizons, in service to older adults throughout the Midwest, was proud to partner with DailyPay, a service that provides access to earned pay for associates, while Christian Horizons' payroll vendor abruptly took its system offline to investigate a ransomware attack last December. Through collaborative efforts, Christian Horizons and DailyPay provided paycheck peace of mind to associates of the senior living and older adult services organization throughout the 2021 holiday season. "We're incredibly grateful for this partnership and proud of the collaboration with DailyPay during this unusual situation, It was vital for us to ensure DailyPay was available as a benefit to our associates, especially over the holidays. We took this opportunity to further strengthen vendor partnerships, like ours with DailyPay, to ensure not only that pay continued to be received, but prioritize other business continuity throughout our communities and service lines, We're appreciative of the collaboration with DailyPay as their services helped us mitigate any potential void as our other vendor worked to recover from the event." -Chuck Schmitz, Christian Horizons' chief financial officer. After first learning of their payroll vendor's outage, Christian Horizons' swiftly enabled its business continuity plan which included solutions for alternative employee timekeeping and payroll distribution. Through Christian Horizons' collaboration with DailyPay, associates were able to access to their earned pay during the five weeks it took the payroll vendor to restore normal services. As a faith-based, not-for-profit organization, Christian Horizons is in service to a mission of honoring God by offering a full continuum of care and support services to older adults. Based in St. Louis, Missouri, the organization owns and operates a portfolio of seven life plan campuses and five stand-alone older adult communities offering a mix of independent, assisted and supportive living; memory support; long-term healthcare centers and short-term rehabilitation. The organization also serves older adults through CareLink Home Care and Safe Haven Hospice in central Illinois, and Senior Care Pharmacy Services.

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WORKFORCE MANAGEMENT

ethOs Announces Launch of ESG Consulting Services

ethOs | April 23, 2022

ethOs, a member of the Holmes Murphy brand family, announced the launch of a new, important, and timely offering called ESG Consulting Services. For many companies, the term ESG may be relatively new but growing in popularity with organizational leadership teams. ESG stands for Environmental, Social, and Governance, and investors are increasingly applying these non-financial factors as part of their analysis process to identify material risk and growth opportunities. "Ready or not, the ESG era is already upon us and growing in emphasis, and ethOs understands the importance of helping companies prepare for changes, In fact, 2020 and 2021 were historic years for global regulation related to sustainability disclosure. In the U.S., the Securities and Exchange Commission is placing a large emphasis on climate change, human capital, board diversity, cybersecurity risk, and ESG funds as key issues for policies and rulemaking. And, as we all know, the global pandemic has brought to light the importance of the WHOLE employee, their experience with a company, and their overall wellbeing. Companies are going to need to address each area of ESG sooner rather than later to support their internal employees, as well as to be competitive, and we're excited to say we have the experts on hand to help." -Ali Payne, President of ethOs. ESG covers everything from a company's energy use; water usage; waste; and pollution to its labor; diversity, equity, and inclusion policies; employee health, safety, and wellbeing; pay equity; data integrity and cyber security; and internal controls and audits, just to name a few areas. As part of its ESG Consulting Services, the ethOs team can help companies learn how to leverage ESG as part of their purpose, people, culture, brand, and overall value proposition while also ensuring they're properly positioned to be competitive. EthOs has a team of experts with more than 30 years of ESG experience who can consult with companies, position them to be ready and aligned with future ESG regulations, and highlight their ESG efforts to support the organizations, stakeholders, suppliers, communities, and the investors they work with. About ethOs EthOs works with organizations to enhance the employee experience by empowering their employees to bring their best self to work every day and fully engage in the organization's purpose. Our approach is to bring together all areas of wellbeing to look at the whole employee and how we can impact their wellbeing. Culture is strongly tied to organizational wellbeing and employee engagement—our opportunity lies in building a culture that supports the behaviors which will lead to a healthy and engaged workforce.

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HR STRATEGY

Office Evolution's Flexible Workspaces Helps Connect Northern Virginia and Washington DC Area Businesses

Office Evolution's Flexible Workspaces | May 19, 2022

While companies throughout the Washington, D.C. area look for new ways to maintain productivity, innovation, and connection in remote work settings, Office Evolution provides them with the perfect solution. The coworking provider is continuing to address demand and help both small businesses and entrepreneurs in Virginia by offering them affordable coworking spaces close to home. According to fairfaxcountyeda.org, more than 90 percent of local businesses in Northern Virginia are small ones, showcasing how important having flexible workspaces closer to home is for the area. The brand currently has four local Virginia locations in key business hubs, including Herndon, Tysons Corner, Fairfax, and Arlington-Rosslyn. "In northern Virginia, we make it convenient for local, small businesses to easily find office space, With locations throughout the area, businesses can easily tap into our flexible workspace options and secure the space they need to be successful. Each one of our franchise owners and Office Evolution members are a part of our Ohana – Hawaiian for family, That means we work together to collaborate and help support each other. Washington, D.C., and surrounding suburbs benefit from our collaborative community of entrepreneurs who have found a space where they can connect and thrive." -Mark Hemmeter, Founder and CEO of Office Evolution. Members benefit from being part of a nation-wide network of coworking locations where they have access to 73 other business locations in 25 states when travelling. Office Evolution is part of United Franchise Group's Coworks division which provides the largest privately owned affiliated coworking network of flexible office space franchises in the world. Office Evolution's network of locally operated locations provides remote workers and business owners with access to affordable workspace close to home with flexible terms. These spaces are where innovation happens and business performance is enhanced. Businesses of all sizes are shifting their focus towards flexible workspaces to get out of the home while avoiding the expenses and restrictions inherent in traditional office space. This transition from traditional workspaces to more flexible options in suburban markets has positioned Office Evolution perfectly for growth. "Office Evolution is the ideal solution for companies and entrepreneurs alike, People are looking for the amenities of a downtown office but want to work close to home. Now that travel for business is back, having access to a large network of flexible office space is a strategic advantage, especially in influential areas like Virginia and Washington DC." -Jason Anderson, President of Coworks. About Office Evolution Office Evolution® (OE), a shared workspace – coworking environment, cultivated on the principles of 'Ohana', the Hawaiian tradition referencing family working towards a common goal. OE was founded in 2003 in Boulder, Colorado by Mark Hemmeter a lifelong entrepreneur and real estate enthusiast from Hawaii. In 2022, Office Evolution joined Coworks™ the largest privately held affiliated coworking franchise network on the planet, associated with United Franchise Group™ (UFG), a successful community of affiliated brands and consultants. Office Evolution is serious about supporting small business owners – the Dreamers, Risk-Takers and Doers who dare to chase their passions. About Coworks Coworks™ specializes in franchising within the coworking industry, offering solutions, expertise, and shared service options within the flexible workspace franchise community. Part of the United Franchise Group™ (UFG) family of affiliated brands and consultants, Coworks was founded in 2021 by Ray Titus, founder and CEO of United Franchise Group, with the express intention of building a framework to connect a variety of coworking brands, services, and amenities within the coworking industry, providing the largest privately owned affiliated franchise network of flexible, professional, and shared office space options on the planet.

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Spotlight

A recent Ceridian LifeWorks survey revealed that more than 30 percent of human resource leaders have witnessed or heard about a co-worker falling asleep on the job in the past six months. Workplace Wake-Up Call: Pulling Back the Covers on Sleep Deficiency, a comprehensive survey of nearly 700 HR leaders across North America, examines the sleep deficiency epidemic, which costs businesses $63.2 billion per year in lost productivity, according to Harvard University researchers.

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