HR STRATEGY
Paychex | April 20, 2022
For the ninth time, Paychex, Inc., a leading provider of integrated human capital management software solutions for human resources, payroll, benefits, and insurance services, has been honored by the Business Group on Health with the Best Employers: Excellence in Health & Well-being Award. Paychex was recognized for the outstanding commitment to advancing employee well-being through comprehensive and innovative benefits offerings for its 15,000 employees.
Paychex is one of 44 large U.S. employers that received the recognition, which is based on a series of criteria including leadership and culture; holistic well-being approach, including mental health, financial security, physical health, social connectedness and job satisfaction; and metrics and program evaluation. The winners all demonstrate a clear well-being strategy with measurable objectives and incorporate principles of diversity, equity and inclusion into their health and well-being efforts.
"Paychex has demonstrated a strong commitment to employee well-being, all against the backdrop of a pandemic and a parallel mental health crisis,"
- Ellen Kelsay, CEO and president, Business Group on Health.
"Our benefits and well-being program is guided by a sincere desire for our employees' lives to be better because they chose to work at Paychex, To address the social and emotional challenges presented by the COVID-19 pandemic, Paychex focused on promoting its employee assistance program, Resources for Living, to employees and their household members. With historically strong employee utilization, the program has doubled its rate of use since the start of the pandemic. In addition, our new benefit offering through meQuilibrium focuses on building resiliency and helps employees make improvements in areas such as stress management, work-life balance, and healthy sleep habits."
-Karen McClendon, chief human resources officer at Paychex.
Paychex is committed to investing in its employees with a comprehensive and affordable benefits package, including health care plans, retirement planning, well-being programs and more. The company also demonstrates its commitment to employee well-being in five essential areas:
Career: With opportunities to build a long-term career, employees are able to do rewarding work that empowers them to feel good about their job today and career prospects tomorrow.
Community: Through company-sponsored volunteer opportunities, charity drives and local events, employees can feel connected to their community and engaged with their coworkers.
Emotional: Employees are encouraged to rely on coworkers, managers and resources that support emotional well-being like Paychex's Employee Assistance Program, Resources for Living, resilience training, and virtual meditation.
Financial: To reduce stress and improve employees' sense of financial security, Paychex offers a competitive salary and best-in-class health care plans, retirement benefits, stock programs, employee discounts, financial fitness seminars, tuition assistance, flexible spending accounts and more.
Physical: Paychex offers programs with Fitbit Health Solutions, WebMD, telephonic health coaching, virtual mindfulness and yoga classes, and ergonomic support to help employees improve their energy, stamina and overall physical health.
A full list of winners is available here. To learn more about Paychex employee benefits and well-being initiatives, visit our careers page.
About Paychex
Paychex, Inc. (Nasdaq: PAYX) is a leading provider of integrated human capital management software solutions for human resources, payroll, benefits, and insurance services. By combining its innovative software-as-a-service technology and mobility platform with dedicated, personal service, Paychex empowers small- and medium-sized business owners to focus on the growth and management of their business. Backed by 50 years of industry expertise, Paychex served more than 710,000 payroll clients as of May 31, 2021 in the U.S. and Europe, and pays one out of every 12 American private sector employees.
About Business Group on Health
Business Group on Health is the leading non-profit organization representing large employers' perspectives on optimizing workforce strategy through innovative health, benefits and well-being solutions and on health policy issues. The Business Group keeps its membership informed of leading-edge thinking and action on health care cost and delivery, financing, affordability and experience with the health care system. Business Group members include 72 Fortune 100 companies as well as large public-sector employers, who collectively provide health and well-being programs for more than 60 million individuals in 200 countries.
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RECRUITMENT & RETENTION
HiBob | May 13, 2022
Modern HR platform and people management disruptor HiBob today announces a partnership with workforce management and shift scheduling platform Deputy. The integration of the two HR software platforms is designed to help companies and their employees save time by eliminating duplicative manual data entry for HR managers and team leaders. Both tools aim to streamline employee administration and provide an easier, more collaborative world at work.
The product integration synchronizes data from Bob to Deputy, allowing customers to manage their shift employees in Deputy without having to manually input the data. The customer can create, activate, update, and deactivate a shift employee using this integration. The integration eliminates administrative headaches, leaving room for HR and company leaders to allocate more time towards driving an overall positive employee experience. With the continuing challenge of attracting and retaining top talent, this partnership is a strategic complement for Bob customers with shift workers as it increases employee productivity and engagement through quick and easy schedule sharing and streamlined communication.
"With our Deputy partnership, we are pleased to give our customers an enhanced solution for tracking time and attendance for shift work, lifting the administrative burden off of HR professionals. They are relieved of duplicative data entry and can focus their valuable time on retention and hiring, We believe that modern companies are offering more work flexibility than ever before in regard to when you work, how long you work, and much more – making the Deputy partnership a synergetic solution for increased flexibility. Together, we look forward to giving companies and their people a better overall work experience."
-Ronni Zehavi, CEO of HiBob.
Both serving modern, mid-sized, multinational companies, HiBob and Deputy share commitments to increase employee engagement and productivity. Because of the two companies' dedication to being easy to use, efficient, and streamlined, HiBob and Deputy had many shared clients before the partnership began. The integration allows shared clients to easily sync employee information across the two platforms, while captivating new clients with the appeal of creating seamless HR processes and better employee experience.
"HR has so many challenges to continue to drive value in difficult circumstances - a skills and workforce crisis with a (rightly) ever more demanding employee base. And who want useful and highly integrated business tools that deliver personalized, relevant information at the right moment. Deputy and HiBob represent this new world of design led apps that employees enjoy."
-David Kelly, General Manager EMEA at Deputy
About HiBob
HiBob was founded to modernize HR tech. HiBob's intuitive and data-driven platform, Bob, was built for the way people work today: globally, remotely, and collaboratively. Since its launch in late 2015, HiBob has achieved consecutive triple-digit year-over-year revenue growth, and become the HRIS of choice for more than 2,000 modern, midsize and multinational companies who understand that a powerful, agile HR tech suite is mission critical and a key driver of organizational success. Fast-growing companies across the globe such as Monzo, Happy Socks, Gong, Fiverr, and VaynerMedia rely upon Bob to help HR and managers connect, engage, develop and retain top talent.
About Deputy
Deputy helps businesses spend less time on managing staff scheduling and more time focusing on quality care. It's how 320,000 workplaces across the world have improved the efficiency of their teams while reducing their admin workload. Our software's power, simplicity, and mobility has earned us more than 320,000 happy customers — who are our greatest advocates. With Deputy, you're not just saving time and money. You're making life easier for your teams and helping them provide better service.
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RECRUITMENT & RETENTION
SHRM | December 14, 2021
Three recently published reports suggest that while the demand for technology will remain high in 2022, skilled IT workers will be hard to find and difficult to keep.
These trends will disrupt technology projects, but they will also close the gap between technology and HR leaders according to a survey report titled The Impact of Technology in 2022 and Beyond: an IEEE Global Study.
The report reveals that 97 percent of IT leaders agree that their team is working more closely than ever with human resource leaders to implement workplace technologies—though it may take longer than usual due to the staffing shortages.
The Institute of Electrical and Electronics Engineers (IEEE) report, which was published in November, relied on 350 chief information officers, chief technology officers, IT directors and other technology leaders in the U.S., China, U.K., India and Brazil who work at organizations with more than 1,000 employees across multiple sectors.
The IT leaders shared their views on the state of HR technology as the impact of COVID-19 continues to change the workplace.
Respondents predict that in 2022 they'll have a plethora of difficult IT problems to solve:
Maintaining strong cybersecurity for a hybrid workforce of remote and in-office workers (83 percent).
Managing return-to-office health and safety protocols, software, apps and data (73 percent).
Deciding what technologies are necessary for their company in the post-pandemic future (68 percent).
Recruiting technologists and filling open tech positions will be difficult to do in the year ahead (73 percent).
A survey published in October by TalentLMS, part of the Epignosis Group of Companies, and recruiting software company, Workable, suggests there's more trouble ahead. The companies polled 1,200 IT workers for its report and found 72 percent of respondents in the U.S. said they are thinking of quitting their jobs in the next 12 months.
Respondents cited several reasons to quit, with 41 percent saying their jobs had limited career progression, 40 percent noting a lack of flexibility in working hours, and 39 percent citing a toxic work environment.
"The percentage of IT workers [who] are thinking about quitting their jobs is higher than I would imagine,"
- Periklis Venakis, chief technology officer at Epignosis.
Venakis said employers will have to adapt to remote work, which will continue after the pandemic ends. He added that HR should see this as an opportunity because companies can find employees in markets that were closed to them prior to the pandemic.
One company that is watching its IT staff turnover rates is Cloudflare Inc., an infrastructure and website security company based in San Francisco.
According to Janet Van Huysse, Cloudflare's senior vice president and chief people officer, since the pandemic began, the company's employee turnover rate peaked in May 2021. Cloudflare has more than 2,200 employees and an IT organization of 964 workers globally.
"Since March 2020, the IT organization accounted for approximately 30 percent of all our terminations, most of which were voluntary, Primarily, these were due to either career progression, opportunities elsewhere, or because of performance or capabilities fit,"
-Janet Van Huysse, Cloudflare's senior vice president and chief people officer
She agreed with the 2021-2023 Emerging Technology Roadmap for Large Enterprises report from Gartner Inc., published in September, in which 64 percent of IT executives cite talent shortages as the most significant barrier to the adoption of emerging technology, compared with only 4 percent in 2020.
Gartner's survey also showed that among the technology areas affected by IT talent shortages are computer infrastructure and platform services, network, security, digital workplace, IT automation, storage and database systems. IT executives cited talent availability as the main adoption risk factor for the majority of IT automation technologies (75 percent) and nearly half of digital workplace technologies (41 percent).
Yet across all technology domains, 58 percent of respondents reported either an increase or a plan to increase emerging technology investment in 2021, compared with 29 percent in 2020.
As companies seek IT skills, Huysse said HR leaders need to be open-minded about where talent comes from and embrace unconventional paths to tech by using more inclusive hiring strategies.
She added that looking in unconventional areas for talent also means seeking applicants from more geographies. While a larger talent pool diversifies the candidate pipeline, it also creates more complexities for organizations. HR leaders must be flexible in their approach and be ready to support teams and leaders as they make this transition.
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HR PRACTICE
FM:Systems | June 10, 2022
announced that AMS Workplace Technology, its award-winning Premier Certified Business Partner, has built an integration between FM:Systems and the ServiceNow cloud platform. The AMS FM:Systems Integration Engine is certified for use in the ServiceNow Store, an enterprise application marketplace for solutions that have passed stringent requirements.
The FM:Systems Integration Engine supports automated bi-directional workflows between FM:Systems and ServiceNow users to increase efficiency and communication between different teams and groups. Integration managers now have complete control and flexibility to integrate any FM:Systems Workplace module with core ServiceNow IT Service Management (ITSM) modules, including requests, incidents, change requests, problem management, and more. This allows either solution to be a front end one-stop-shop for users while exchanging data securely and efficiently on the back end for processing by stakeholders.
Since ServiceNow is already used as an ITSM help desk ticketing system for employee computer and network issues, companies want to expand that to other employee services, including facilities requests such as maintenance issues and move requests. They want to leverage the front-end of ServiceNow, or in some cases FM:Systems, to feed and synchronize requests with the other.
It is here where the AMS-developed Integration Engine empowers them to build virtually any workflow, business rule, or process to improve productivity across all teams and groups. With the integration app installed, users can rely on a single system front-end to keep track of all their service requests. Integration between the platforms allows support tickets to be processed in real-time while it unburdens staff from time-intensive data-entry tasks.
As the worldwide leading market share ITSM software application, organizations across industry sectors use ServiceNow as a simple low-code/no-code platform to track help desk tickets and manage other requests relating to their facilities, which can include new hires and aspects around maintenance.
"Companies using FM:Systems software often want to integrate workplace activities with ServiceNow for automatic service ticket creation. The AMS integration app allows a limitless number of use cases to synchronize data between the two environments. Effectively, users can now have a centralized area to collect requests while processing and managing them in their respective systems. Being a long-time partner of FM:Systems, AMS understands how to unlock the value in its technology. Making this integration engine app available on the ServiceNow Marketplace extends the reach of both organizations to harness even more business opportunities as companies turn to enhance their ITSM help desk needs,"
- Brian Haines, Chief Strategy Officer of FM:Systems.
About FM:Systems
More than 1,500 organizations worldwide trust FM:Systems to transform their workplace experience and bring employees together in exceptional, healthy workplaces that enhance productivity and delight occupants. Recognized as a market leader by industry analysts, our suite of digital workplace solutions provides actionable insights to optimize every facet of your real estate portfolio and ensure your ever-ready workplace is prepared for the unexpected. With customers representing half of the Fortune 50, ⅔ of top 25 US banks, 150+ government institutions, 350+ universities, over 200 hospital and healthcare organizations and 50% of the leading pharmaceutical firms, our market leading solutions manage over 3 billion square feet across 80 countries. FM:Systems is headquartered in Raleigh, North Carolina and conducts business globally.
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