TALENT MANAGEMENT

IBM’s TRITIGA, AI-Powered Tool to Support Return-To-Work Operations

IBM | February 05, 2021

Jan. 28, IBM announced IBM TRTIRIGA, a new capability within its workplace management platform. This allows employers to use AI tools for workspace planning tasks that support return-to-work operations.
Other updates include,

Dynamic space planning – Allows employers to regulate proper social distancing practices at the workspace.

Mobile device-accessible indoor mapping – Enables employees and visitors to maintain social distancing and avoid crowded areas.

Density heat mapping – Charts space usage and helps manage office occupancy.
IBM said the new features are designed & developed in partnership with Cisco and Esri.
IBM’s TRIRIGA will include an AI-powered chatbot assistant embedded into office messaging and collaboration tools. This feature can be used for processes such as room booking requests and locating assigned seats.

The pandemic situation has transformed trends in the way offices are designed.

This is partly replicated in the references of public health officials; including, the Centers for Disease Control and Prevention (CDC). In June 2020, the agency said, employers, need to do some necessary changes to ensure social-distancing or make use of transparent barriers in cases where social-distancing is not possible. CDC's guidance also called on employers to increase the frequency of cleaning common areas and improve ventilation.

Research from last year shows most employers were observing calls for increased safety measures. Another survey of organizations in June by WorldatWork found that a majority planned to enforce policies, such as additional cleanings, workplace modifications, reduce meeting sizes, and temperature screening requirements.

Employers that previously functioned from communal office spaces adjusted early during the pandemic. During a webinar in August 2020, an official with biopharmaceutical firm Abbvie, described the company’s decision to install a touchless water facility and automated system for the coffee area. Wiley, a publishing company has comprised a fully remote or hybrid work plan to reduce the need for social distancing. 

IBM's TRIRIGA is geared towards ensuring a flexible future for modern workplaces.
Kendra DeKeyrel, director of IBM TRIRIGA offering management, said, "Returning to the workplace after nearly a year at home is going to be a challenging transition, not only for employers who need to create new spaces and protocols but for workers who need assurances their workplaces are safe, and need help navigating a changed and potentially more confusing workspace."

According to a report by the International Association of IT Asset Managers, said: “Returning to offices could provide employers an opportunity to replace outdated equipment.” The organization said firms could seek ways to turn technology investments made at the beginning of the pandemic into long-term asset strategy.

Spotlight

The Internet of Things proliferates the collection and analysis of hard data to enable better business decisions and improve operational efficiency. Hard data (referring to data generated from applications and devices such as phones and computers) can be measured, traced, and validated objectively. However, while hard data has been successful in measuring the statistical probability of a situation occurring, it has proven insufficient when it comes to fully understanding the context of that situation and why it is occurring in the first place.


Other News
HR ANALYTICS

Nokia Moves HR Functions to Oracle Fusion Cloud HCM

Nokia | May 17, 2022

Nokia has selected Oracle Fusion Cloud Human Capital Management (HCM) to consolidate and replace its Human Resources systems in the cloud as part of its global digitalization program. Nokia will use a worldwide deployment of Oracle Cloud HCM to manage all HR processes, including recruitment, compensation, and performance management, for the company's global workforce in its 130 countries of operation. In 2021, Nokia launched its 'One Nokia Digital' strategy to support the company's competitiveness by digitalizing its operations. As part of these efforts Nokia will replace its on-premises HR systems with Oracle Cloud HCM. Nokia selected Oracle Cloud HCM for its ability to standardize HR processes on a common data platform, which will enable Nokia to provide a consistent employee experience across teams and more easily manage and scale HR services globally. "Optimizing employee care and experience is a central part of our people strategy. Our aim is to deliver organizational agility, a seamless employee experience, and efficiency gains that support Nokia's competitiveness. We are delighted to partner with Oracle because Oracle Cloud HCM provides a strong foundation to build digital experiences with true user-centricity," - Lisbeth Nielsen, Head of People Experience at Nokia. "By leveraging best-of-breed solutions like Oracle Cloud HCM, we want to bring Nokia to the next level of digital maturity. The implementation will contribute to increased efficiency and productivity and will provide AI and data capabilities that we can take advantage of to develop business performance and agility," - Alan Triggs, Nokia Chief Digital Officer. Oracle Cloud HCM will enable Nokia to connect every process across the employee lifecycle, helping improve decision-making and reduce operational costs. With AI-powered technology such as digital assistants and hundreds of new capabilities added each quarter, Oracle Cloud HCM will also enable Nokia to take advantage of the latest innovations and best practices to operate its business more efficiently and better empower Nokia employees, people managers and HR professionals. "Nokia has a culture of innovation that has enabled it to lead its industry for years, and with Oracle Cloud HCM it now has an integrated platform, powered by the latest emerging technologies, to support its current and future HR needs," - Cormac Watters, EVP Applications EMEA at Oracle. About Oracle Oracle offers integrated suites of applications plus secure, autonomous infrastructure in the Oracle Cloud.

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TALENT ACQUISITION

iCIMS Named Strategic Leader in 2022 Fosway 9-Grid™ for Talent Acquisition

iCIMS | April 29, 2022

iCIMS, the talent cloud company, has been named a Strategic Leader in the 2022 Fosway 9-Grid for Talent Acquisition. Fosway recognized iCIMS for providing a rich suite of capabilities across a broad scope of features and having the sophistication to meet the needs of complex, enterprise-scale customers such as Air France and Deutsche Bank. At the close of 2021, there was a 97-point gap between job openings and job applications, the widest seen in the previous two years. iCIMS data shows that job openings are up 86%, hires are up 45% and job applications are down 11% from pre-pandemic levels (Q4 2021 v. Q1 2020). Business leaders and HR professionals have been forced to rethink how they attract, engage, hire and advance talent and they are looking for the right technology partners to help them reach their goals. iCIMS' leading positioning in the analysis recognizes the company as a premier global talent platform. The Fosway 9-Grid™, EMEA's only market analysis model for talent, is driven by this demand for analysis and is designed for global companies. This independent research rates providers on five dimensions: performance, potential, market presence, total cost of ownership and future trajectory across the market. iCIMS' leading positioning in the analysis recognizes the company as a premier global talent platform, citing iCIMS' strong market performance and customer advocacy in Europe. iCIMS continues to innovate to support the complex hiring needs of enterprise companies, most recently through: Acquisition of Candidate.ID to bring marketing automation to talent acquisition: iCIMS recently acquired the Scotland-based company to empower recruiting teams to hyper-target best fit, most engaged candidates with unique lead scoring and automated marketing campaigns. Candidate.ID was also recognized by Fosway Group for its strong suite of solutions and customer advocacy. Launch of the Opportunity Marketplace: Earlier this year iCIMS announced general availability of its internal mobility solution to help talent teams reengage, retain and advance employees. Applied intelligence: iCIMS is leading the market with state-of-the-art technologies, including its patented Ensemble AI, to make it easier for candidates to find relevant roles, get hired and develop their career path. Its AI-powered job matching and conversational AI capabilities intelligently connect people with the right jobs, using the ensemble stacking method to improve accuracy and reduce bias. Focus on innovative, hyper-personalized experience: Talent teams can now convert more talent with dynamic video content that can be shared across various channels throughout the talent journey to tell the right stories at the right time. "Hiring difficulties are a global phenomenon and we are faced with new disruptions every day. The labor and skills shortages aren't going away anytime soon, Having the right people is critical to success and businesses need access to innovative technology to keep up with these changes. We're proud to see iCIMS named as a Strategic Leader in the 2022 Fosway 9-Grid for Talent Acquisition. This recognition is testament to our commitment to our EMEA customers to provide the strongest portfolio of solutions to meet their needs as they navigate a challenging labor market." -Steve Lucas, chief executive officer at iCIMS. About iCIMS, Inc. iCIMS is the talent cloud company that empowers organizations to attract, engage, hire and advance the right talent that builds a diverse, winning workforce. iCIMS accelerates transformation for a community of more than 4,000 customers, including 40% of the Fortune 100.

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EMPLOYEE ENGAGEMENT

PCG Announces New Employee Support and Engagement Efforts as Pandemic Continues

Public Consulting Group | December 20, 2021

Public Consulting Group (PCG) announced new action and additional measures to support and engage employees as the pandemic continues. This week, the firm provided a $1,000 stipend to each of its nearly 3,000 employees to assist with COVID-related personal, family, or living expenses. This marks the second time PCG has provided financial resources to all employees to offset the impacts of COVID. The stipend is in addition to the traditional Holiday bonus employees receive. Full office openings have also been postponed indefinitely as PCG prioritizes safety and flexibility for its nearly 3,000 employees. Specifically, the firm is using technological resources to identify and support new options to design and sustain a hybrid workplace for its workforce. These options include a desk reservation system that enables employees to decide when and how they physically go into a PCG office to work, and to facilitate social distancing. PCG is taking the celebration of its 35th year in business fully virtual and providing every employee with $35 toward the lunch of their choice during the virtual event. "The safety and well-being of our people is our first priority. The pandemic has created new personal and professional responsibilities for our employees and we have responded with creativity to support our people at home and at work. The past 18 months have tested many long-held assumptions at PCG, and one we now recognize as a fact is that PCG's sense of community and culture of innovation do not rely on the physical presence of our people, they are activated wherever our people are. We will continue to support that. PCG employees work effectively from everywhere, "There's no reason we cannot also come together in celebration from everywhere." -PCG Founder and CEO William Mosakowski Founded in 1986, PCG has grown over 35 years to nearly 3,000 people across the U.S., Canada, and Europe and has galvanized them around a commitment to helping public sector organizations make life better for people. The company marks its 35-year anniversary this month. An in-person celebration had been planned for the event, but the company decided to take the celebration virtual in the wake of a new pandemic strain. Ripplematch recently named PCG among the Next Gen 100 Top Workplaces, featuring companies and organizations that invest in programs, benefits, and culture that promote personal and professional success. In conjunction with the ranking, Ripplematch issued What GenZ Wants, a report on what GenZ values in a workplace. Flexibility is chief among valued benefits. PCG has made significant contributions to combatting COVID-19 as a trusted partner to public health authorities for contact tracing services in several states: New York, Wisconsin, New Jersey, Ohio, Pennsylvania, Arkansas, and South Carolina. About Public Consulting Group Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986 and headquartered in Boston, Massachusetts, PCG employs over 2,500 professionals worldwide—all committed to delivering solutions that change lives for the better. The firm has extensive experience in all 50 states, clients in six Canadian provinces, and a growing practice in Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector.

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EMPLOYEE EXPERIENCE

YOOBIC ONE Supercharges Frontline Teams' Productivity and Work Experience

YOOBIC | January 18, 2022

YOOBIC, the deskless workforce optimization leader, today announced YOOBIC ONE, the all-in-one digital workplace for frontline teams. A unified platform that gives frontline employees everything they need to work, learn, and communicate effectively and efficiently, YOOBIC ONE also features game-changing data analytics, powerful collaboration tools, and a slew of new productivity features. YOOBIC's workplace solutions are already trusted by 300 global brands including top retailers such as UNTUCKit, Peloton, and Lacoste. The YOOBIC ONE launch comes at a critical time, with businesses looking for new ways to overcome pandemic-related uncertainty including labor force shortages amid the great resignation and rising costs — all while pivoting into new business models and striving to provide compelling experiences for consumers. YOOBIC ONE delivers tangible benefits to retailers with 300+ stores including: Up to 40% time savings for routine operational tasks, and between $1.5M and $5M in total annual savings per retailer A 4X increase in training adoption, and a 50X acceleration in training frequency and course completion rates A 3-5X increase in operational performance visibility across the network Businesses choose YOOBIC ONE to: Augment their workforce by simplifying and automating daily tasks, enabling learning in the flow of work and driving real-time collaboration and communication with an all-in-one mobile-first solution designed for frontline teams. Elevate their employee experience with improved productivity, upskilling, and targeted communications driving engagement, retention, and career opportunities. Gain actionable business insights with automated and real-time AI-powered intelligence into network-wide operational performance, and full visibility into everything from big-picture trends to ground-level details. By streamlining management of operational tasks, eliminating busywork, and enabling more effective and effortless communication and engagement, YOOBIC ONE makes it easier for frontline teams to stay motivated and energized. With full visibility into performance and the ability to more easily recognize and reward success, retailers can motivate employees and provide meaningful opportunities for advancement, making frontline work a true career option rather than simply a temporary job. New predictive analytics features also help YOOBIC ONE users to identify gaps in operations, preempt compliance risks, course correct, and swiftly address areas for improvement to enable companies to outperform the competition. That adds up to a more consistent and compelling experience for customers, driving a 20%-plus increase in sales conversion rates, plus operational efficiencies that typically yield millions of dollars in savings. "Digital workplace solutions for store associates offer a path to improve day-to-day task compliance, streamline communication across locations and associates, and build associate knowledge and skills quickly and efficiently to simultaneously tackle these integrated challenges," - Jon Duke, Research Vice President, IDC Retail Insights, in the Retail Rebound and the Future of the Store analyst brief. "YOOBIC ONE is a natural product of YOOBIC's unwavering commitment to driving customer satisfaction, supporting business growth, and creating a better everyday experience that makes frontline work more attractive to employees, Our powerful new features are a real game-changer for frontline teams and their managers. We're giving managers a real-time view of all relevant performance metrics, and equipping them to make smarter and more responsive decisions as they navigate the fast-changing retail environment." -Fabrice Haiat, CEO and co-founder of YOOBIC. About YOOBIC: YOOBIC is an all-in-one digital workplace for frontline teams. YOOBIC provides business leaders and frontline teams with the performance tools they need to work, learn and communicate seamlessly in the flow of work. With digitized task management, mobile learning and streamlined communications, YOOBIC drives operational excellence while drastically improving the frontline employee working experience. 300+ companies around the world including Boots, Lancôme, Lacoste, Logitech, Peloton, Puma, Vans and Sanofi trust YOOBIC to drive retail performance at scale, get real-time visibility into multi-location business execution, and improve their customer experience.

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Spotlight

The Internet of Things proliferates the collection and analysis of hard data to enable better business decisions and improve operational efficiency. Hard data (referring to data generated from applications and devices such as phones and computers) can be measured, traced, and validated objectively. However, while hard data has been successful in measuring the statistical probability of a situation occurring, it has proven insufficient when it comes to fully understanding the context of that situation and why it is occurring in the first place.

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