Workterra and Businessolver | October 12, 2022
Businessolver®, the market leader in SaaS-based benefits technology and services, announced it has acquired Workterra, a fully configurable, easy-to-use benefits administration and enrollment platform.
Workterra provides its diverse customer base with an intuitive, easy-to-use, cloud-based application which alleviates the complexities associated with benefits administration and compliance. With Workterra's flexible approach, their technology provides automated integration to carrier and payroll systems, creating a single-key, paperless approach for customers. This is combined with a proven team whose industry expertise and commitment to delivery produce superior customer service.
"From day one, our mission with Businessolver has been to grow our business and delight our clients, and we are excited to extend that mission to Workterra and its customer base, With this acquisition, we are committed to delivering industry-leading innovation and benefits expertise to the service and product delivery for Workterra, bringing a renewed growth path to the technology and the people who support it. Additionally, we are excited for what will be accomplished by bringing together two organizations with a commitment to driving a thoughtful and empathetic culture in all we do."
-Jon Shanahan, Businessolver CEO and President
Joining forces with a market leader in benefits technology and services brings us full circle, back to our benefits roots, We are confident that Businessolver's investment in innovative technologies and dedication to customer service will lead to greater opportunities for our Workterra employees and customers, allowing us to grow our footprint with the HR and benefits space,said Ben Yomtoob, President of Workterra.
Financial terms of the transaction were not disclosed. Citizens M&A Advisory and PJT Partners served as financial advisors and Sidley Austin LLP as legal advisor to CareerBuilder. Simpson Thacher & Bartlett LLP served as legal advisors to Businessolver.
Workterra is a fully configurable, easy-to-use benefits administration and enrollment platform built to simplify the growing complexity of benefits for HR and employees. Leading employers, brokers and carriers choose Workterra for its unmatched flexibility, robust reporting capabilities, and intuitive user experience as well as the personal service and support provided by dedicated benefits experts. Workterra's industry-leading technology, together with a comprehensive suite of administrative services, help clients deliver a personalized enrollment experience, reduce administrative burden and streamline data exchanges with the utmost accuracy and security.
Since 1998, Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, Businessolver's unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight.
UKG | November 10, 2022
UKG, a leading provider of HR, payroll, and workforce management solutions for all people, today announced it will embed UKG solutions into popular systems of engagement and communication, beginning with Microsoft Teams. This initiative will help reduce the disruptions people regularly experience at work switching between multiple business applications and instead allow them to focus on completing important actions in the moment in the solution they prefer, like Teams.
Capitalizing on the highly extensible UKG FleX technology platform, UKG collaborated with Microsoft to develop a single, seamless interface for UKG Dimensions and Shifts, the schedule management application within Teams. Organizations can empower their people to view and accept open shifts, request time off, punch in and out, and complete other workforce management tasks directly from Teams — without ever switching to Dimensions.
“Our collaboration with Microsoft is a powerful example of how the world’s leading technology providers are coming together to transform the workplace IT experience in service of people so that everyone can instead focus on more meaningful and purposeful aspects of their role, Our vision to embed UKG into leading systems of engagement will eliminate the need to learn and navigate multiple applications and allow people to achieve more in the flow of work. We are committed to creating the new standard for interoperability in the HCM industry.”
-Hugo Sarrazin, chief product and technology officer at UKG
The UKG Dimensions integration with the Shifts app in Microsoft Teams helps the workforce simplify scheduling and time management, all on one single, secure pane of glass, With over two billion frontline workers globally, we have a unique opportunity to provide digital solutions to address the needs of this workforce who has been traditionally underserved,said Nicole Herskowitz, vice president of Microsoft Teams and Platform.
UKG has a long history of collaborating with Microsoft to help people get more done at work. The two organizations first partnered in 2018 to explore opportunities to help people get faster access to answers through a workforce management chatbot. In 2021, the collaboration expanded to feature a UKG Pro chatbot for Teams, as well as the ability to surface critical updates from Dimensions and Pro to Microsoft’s employee experience platform, Viva. Other projects together have focused on integrating Azure Active Directory (Azure AD) for security and simplifying business insights with Microsoft Dynamics 365.
We foresee a future of HR technology where people are able to focus on what they need to achieve and how to make the biggest impact instead of which business application they need to use to complete frequent and routine tasks, By removing this friction from the workplace experience, we’ll help our tens of thousands of customers continue to positively transform work for their people every, single day,said Chris Todd, CEO at UKG.
At UKG, our purpose is people. As strong believers in the power of culture and belonging as the secret to success, we champion great workplaces and build lifelong partnerships with our customers to show what’s possible when businesses invest in their people. Born from a historic merger that created one of the world’s leading HCM cloud companies, our Life-work Technology approach to HR, payroll, and workforce management solutions for all people helps more than 70,000 organizations around the globe and across every industry anticipate and adapt to their employees’ needs beyond just work.
HR ANALYTICS,REMOTE WORKFORCE
Connecteam | November 04, 2022
Connecteam, which provides everything a company needs to manage and engage its deskless workforce, today announced that Caremark, a UK-based national homecare franchise provider, has deployed Connecteam’s all-in-one workforce management app to manage more than 7,000 remote caregivers across more than 115 franchise offices.
According to Caremark CEO David Glover, Caremark needed a better way to engage its distributed workforce and improve communications among its franchise support center, administration staff, franchise owners, and its remote teams of 7,000 caregivers.
“Our Care Assistants are the lifeblood of our business and I wanted to ensure they receive the exact support they need, be that training, access to documents or a place to chat with peers, as well as feeling valued, engaged and part of one big national team, Connecteam checked every box we needed and more. Its ease of use and secure platform enabled us to implement the app quickly with rapid adoption across teams and employees. Most importantly, it has helped us foster a sense of belonging and encouragement across our entire remote workforce which aptly aligns with our core value of caring for all people: customers, employees, franchise owners and care staff.”
Caremark began using Connecteam earlier this year with three franchise offices. Now the app will be used throughout the network to:
Open lines of communication between the franchise support center, Caremark offices, and remote employees
Survey staff, send notes of gratitude, deliver business-critical messaging, and run refer-a-friend programs
Access Caremark policies, procedures and operations manual
Conduct mandatory eLearning programs across teams and work groups
Deliver portable training licenses to franchise owners, saving them time and money
The homecare industry employs hundreds of thousands of people in multiple locations, all working tirelessly to assist people in their homes. They aren’t sitting at their desks reading email messages, By using the Connecteam app to provide a better staff experience, Caremark can improve employee engagement and retention, which will translate into better care for customers too,said Amir Nehemia, CEO and co-founder, Connecteam.
Nehemia added: From the get go, we saw that Caremark is doing things differently, putting its care assistants first. By delivering real-time, trackable, digital communication and training across the entire network using Connecteam, the company can successfully engage Caremark’s franchise owners, managers and care staff in an innovative way that wasn’t possible before – resulting in higher efficiency, productivity and retention.”
Connecteam helps companies of all sizes and across multiple industries – including healthcare, construction, security, manufacturing, retail, restaurant and hospitality organizations – improve how they manage and engage their deskless workers on the frontlines. The company’s all-in-one app has features for communications, HR and operations, including scheduling, time tracking, attendance, learning and training, employee recognition, and more, to help manage 80% of the global workforce, representing 2.7 billion workers, who are not tied to a desk. The app is also fully customizable without the need for IT support.
Connecteam recently launched a free-for-life version of its software for small businesses with up to 10 employees, providing access to the Conneteam app’s full suite — an estimated value of $4,000 per year.
Connecteam is a workforce management app for deskless employees providing an all-in-one experience for communications, day-to-day operations, HR and training. Founded in 2016, Connecteam has already achieved 400% growth year-over-year and earned the trust of more than 20,000 global customers across 80 countries, including such leading brands as SodaStream (a PepsiCo company), Sodexo, Saint Gobain, Berry Global and others. Provided as a service (SaaS), Connecteam’s software is available for free to small businesses of up to 10 employees. Connecteam also offers a free, two-week trial for larger companies that want to improve how they manage deskless workers on the frontlines.
HR ANALYTICS, HR STRATEGY
Wisq | October 07, 2022
Wisq, the first platform designed for the social connection needs of employees, announced the launch of two new plans to help businesses foster personal connections and belonging in their organizations. With the new Free and Plus plans, Wisq enables more organizations to help their remote and in-office employees connect, discover and share interests, and create a greater sense of belonging.
As hybrid, remote and distributed work structures grow more popular, companies and teams of all sizes face the challenge of building personal connections. Wisq is creating a space in which employees can connect, discover common interests, create employee-led groups like employee resource groups (ERGs) and share experiences.
The tiered pricing model with two new plans, in addition to the current Wisq Enterprise plan for teams of more than 500, makes Wisq accessible to everyone:
Wisq Free:Designed for core groups just getting started, this no-cost offering supports a single administrator and up to 50 team members with unlimited groups, posts and messages. This option is ideally suited for small companies or divisions of larger employers that would like to try Wisq before a broader deployment.
Wisq Plus: For growing teams that want more functionality, this option supports up to five administrators and teams of up to 500 people while offering more robust administrative tools and reporting at a cost of $5 per individual each month.
These new plans are in addition to the core Wisq Enterprise version, which offers greater functionality tailored to companies' unique needs, including advanced admin and reporting capabilities, security assertion markup language (SAML)-based single sign-on for added security, priority inbox support, and dedicated customer success and account management teams.
"With this announcement, Wisq is responding to a clear market need for personal connection at work, Any team, big or small, can greatly benefit from the kind of connection that Wisq makes possible. Our customers' experiences have shown us that offering employees a distinct space for connection can deepen ties, enrich relationships and support a sense of belonging, community and happiness."
-Wisq co-founder and CEO Jim Barnett
The Importance of Belonging and Connection in the Workplace
As companies seek to retain and hire workers in a competitive job market, a sense of belonging to an organization is equally as important as pay and benefits. Happier employees are not only less likely to leave a company, but also are healthier, have lower rates of absenteeism, are highly motivated to succeed and have better relationships with their peers, according to MIT Sloan. Additionally, by increasing the feeling of belonging at work, companies have seen a 56% increase in job performance, a 50% drop in turnover risk and a 75% reduction in sick days, Harvard Business Review reported.
Companies that thrive socially and support a sense of belonging build resilience to disengagement. Trends like quiet-quitting, or choosing to not go above and beyond in a role, reflect a low sense of connection and belonging in an organization.
The day-to-day relationships that individuals establish with their co-workers play an important role in belonging, which is why Wisq has built its platform to support employee-driven communication. By carving out a specific space for belonging and connection in the workplace, Wisq is strengthening personal development and interpersonal relationships, which help individuals grow and thrive, and play a role in building a healthy, vibrant organization.
Hear what companies using Wisq have to say:
While we have a great culture, Torch employees have voiced difficulties connecting with people outside of their immediate team. Wisq helps us bring the amazing and unique stories of all our employees together to build a stronger foundation for our culture, as well as our individual and collective success, said Amy Lavoie, vice president of People Success, Torch.
FICO uses Wisq to strengthen relationships throughout our 3,500-person, globally distributed company. Our team was looking for a way to recreate in-person water cooler conversation and casual, fun moments of socialization. Through Wisq, we're meeting this need and getting to know colleagues across teams, departments and time zones like never before, Richard Deal, executive vice president, chief human resources officer, FICO
By utilizing Wisq, our team can get to know each other without the pressure or stress of getting a task done or trying to solve a problem. Even the smallest moments of connection can move mountains for our relationships, helping our team get to know each other on a more personal level, Alex Jones, vice president for Institutional Advancement, Roberts Wesleyan University
Wisq is a space for life at work. The Wisq platform helps employees improve social well-being by enabling them to connect, share and build relationships at work. Organizations increase employee engagement, improve belonging and retention and build happy work cultures. Wisq enables smart profiles, intuitive sharing, community building and audio lounges for informal hangouts. Based in Redwood City, CA, the company was founded by three former Glint executives: Jim Barnett, chief executive officer; Goutham Kurra, chief product officer; and Chih-Po Wen, chief technology officer. Wisq has raised more than $40 million and is backed by True Ventures, Norwest Venture Partners and Shasta Ventures.