Modern Health | September 08, 2022
Modern Health, a leading workplace mental health platform supporting enterprises globally, today published a wide-ranging study of executives, HR decision makers, managers and employees to examine the state of employee mental health in the workplace. The research, commissioned by Modern Health and conducted by Forrester Consulting for the second year in a row, set out to uncover how employers are responding to employees' dramatically increasing needs for mental health support after several years of an unrelenting global pandemic, political and social unrest, economic uncertainty, and much more.
The survey of 1,700+ employees, including managers, non-manager employees, C-level executives, and HR leaders, found that employees and employers both recognize that mental health benefits are an integral part of a healthy, productive workplace culture, but have widely differing perceptions of if and how the current standard of benefits is meeting employee needs. While 84% of employers plan to increase or enhance employee mental health benefits in the next year, there is still a significant gap in how employees perceive their employer's commitment to mental health and wellness. Seventy-four percent of employees report wanting their employer to care about their mental health, but only half (53%) feel that they actually do.
"The past few years have left many of us feeling burnt out, exhausted, and stressed, so it's not surprising that the topic of mental health has been forced into the spotlight. We're seeing a bigger need for support as more people speak out about their mental health challenges but despite this progress, people around the world are still struggling to access care that meets their needs, We are at a critical inflection point where organizations need to shift from the mindset of providing mental health support as a crisis response to it being an integrated and strategic part of the employee experience. Done right, the end result means both the companies and the human beings who make them run are more connected and engaged."
-Alyson Watson, founder and CEO at Modern Health
Shift from Crisis to Culture: Closing the Gap
Employers are recognizing the stress that their workforces are currently under with three out of four employers (75%) recognizing that the current state of the U.S. economy is causing employee anxiety. However, only 45% have already taken steps to address this anxiety. As companies and their employees adapt and evolve toward the future of work, long-term success requires both an investment in mental health and a workforce equipped, encouraged, and willing to prioritize it. This happens when companies move from viewing mental health as a crisis response to a permanent, values-based commitment to employee well-being. The first step is closing the gap between employer and employee perception. According to our research, 85% of employers feel they actively listen to the needs of employees, but only 51% of employees agree. Similarly, only 46% of employees believe their company invests enough in the mental health of employees, while a significant 81% of employers believe they invest enough.
Additionally, while around two in three employees report feeling connected, supported, and seen at work, when employers were asked the same question, they significantly overstated how their employees feel by at least 20% on every metric. For example, only 59% of employees reported feeling seen by their company and colleagues for their unique contributions to work, while 85% of employers said their employees felt seen.
The Need to Clear a Path
In order to create a workforce that is creative, adaptive, and resilient, the report advises that business leaders need to create a path that allows employees to use their mental health benefits without fear of reprisal or negative stigma. For employee behavior to scale across the organization, that behavior needs to be messaged, modeled, enabled, and permitted repeatedly to employees. One troublesome finding is that only 51% of employees feel safe in their role if their mental health status were to be revealed.
Compared to the 2021 study, employees are even more desperate for a culture that embraces mental health acceptance and support. A year ago, employees were asking for more mental health support in the workplace. Today, their desire goes beyond simply implementing benefits—they want to feel empowered and encouraged to utilize these tools and want their leaders to acknowledge and reduce barriers to access. Last year, 64% of employees felt they had workday flexibility to care for mental health needs, while only 54% feel that way today. And more than two thirds (68%) of employees felt like their work culture was a safe place to discuss mental health and ask for support in 2021, but only 51% agree today. These trends are moving in the wrong direction. According to our findings, a full 77% of employers say they will provide mental health support to their employees, but they think it's up to the employee to use their benefits and managers shouldn't be expected to encourage them.
Leadership modeling is also a critical component to employees feeling comfortable using mental health benefits to their fullest. According to the survey, the vast majority of leaders (80%) feel like they are expressing their own vulnerability when it comes to mental health, but employees do not see, hear, or feel that vulnerability coming through, since only 30% of employees agree.
At the same time, 74% of employers think employees are uncomfortable hearing about their colleagues' mental health, but only 31% of employees said it actually makes them uncomfortable.
Now is Not the Time to Lose The High Performers
In an increasingly uncertain economic environment, companies can't afford to lose their high performing employees. Making up a third of the global workforce, high performers can be described as highly engaged, deeply committed and able to do their job consistently well. When examining the high performers in the study, it found that they are working more hours and are even more productive than last year, but are also burnt out. Despite a reported high enthusiasm for their jobs (76%), more than half (53%) of these high performers report feeling burned out in their roles. The good news is that employees reported again this year they would be more likely to stay at a company that provides high-quality resources for them to care for their mental health.
The Cost of Doing Nothing
While part of the case for mental health benefits is a positive return on the company bottom line, 72% of employers fear that focusing on mental health could have a reverse ROI with employees working fewer hours in order to care for their mental health and being less available. The research shares that the cost of supporting employees' mental health is a fraction of the cost that a company will bear over the long run if its workforce doesn't have the appropriate mental, physical, and emotional resources to excel at work. The benefits of a whole, complete, and "well" workforce reach far beyond incremental productivity improvements. In fact, the impacts can be felt across talent acquisition and retention, belonging, performance, engagement, profitability, and long-term growth.
In this study, Forrester conducted an online survey of 1,207 employees and managers ("employees") and 519 HR leaders and C-level executives ("employers") at organizations in the United States to evaluate the current state of mental health among employers and employees. Respondents were offered a small incentive as a thank-you for time spent on the survey. The study began in June 2022 and was completed in July 2022.
About Modern Health
Modern Health is the comprehensive mental health and wellness platform that combines the WHO well-being assessment, self-service wellness kits, a global network of certified coaches, and licensed therapists, all available in a single app. Modern Health empowers employers to lead the charge in acknowledging that mental health is just as important as physical health, destigmatizing the conversation, and increasing accessibility of mental health services for all. Founded in 2017, Modern Health incorporates evidence-based psychology principles and seamless technology to serve the needs of companies globally. Headquartered in San Francisco, Modern Health has raised more than $172 million from Founders Fund, Battery Ventures, Felicis Ventures, Kleiner Perkins, Afore Capital, MGV, Frederic Kerrest (co-founder of Okta), and 01 Advisors.
HR ANALYTICS,HR STRATEGY
Bambee | November 07, 2022
Bambee, the company that makes human resources affordable for small to medium-sized businesses, announced today that it has been selected for Inc. Business Media’s inaugural Power Partner Awards. This roundup honors B2B organizations across the globe with proven track records in supporting entrepreneurs and helping startups grow. The list recognizes 252 firms in marketing and advertising, health and human resources, financial planning, engineering, logistics, and security, as well as other areas of business.
All 252 companies received top marks from clients for being instrumental in helping leadership navigate the dynamic world of startups. These B2B partners support entrepreneurs across various facets of the business, including hiring, compliance, infrastructure development, cloud migration, fundraising, and more, allowing founders to focus on their core missions.
“Trusted B2B partners provide guidance and expertise that founders rely on at various steps of their organization’s journey. Partners that possess a demonstrated ability to deliver quality support are at the core of entrepreneurship and help bring big ideas to life,”
- Scott Omelianuk, Editor-in-Chief of Inc. Business Media
Allan Jones, Bambee CEO & Founder, states: We are thrilled to be honored by the world's most trusted business-media brand, Inc. And we have our clients to thank for this.
Ranked by Forbes as one of America’s best startup employers in 2020, 2021, and 2022, Bambee is a venture-backed Series C business. Investors include SoftBank, QED Investors, Greycroft, Alpha Edison, Mucker Capital, and Ken Chenault (prev. 20-year CEO, American Express).
Bambee’s team is developing and deploying best-in-class human resources technology and services, with the aim of completely reshaping the employment dynamic for America’s small businesses. Its flagship HR Manager product aims to serve those businesses that need HR but often lack the resources to afford it. Bambee solves that problem by offering HR at prices as low as $99/month.
Inc. partnered with leading global social and media intelligence platform Meltwater to develop a proprietary methodology that uses sentiment from online conversations about organizations and translates it into numerical scores. Companies were evaluated on commitment, reliability, trust, creativity, supportiveness, and other virtues that offer value to clients. Inc. also conducted surveys to gather client testimonials as part of the process.
Allan Jones founded Bambee in 2016. Bambee has been at the forefront of solving HR problems for small businesses since its inception. Bambee puts their customers HR on autopilot, starting with a dedicated HR manager and smart automation. Bambee helps each company navigate the complex regulatory world of compliance, HR policy, employee relations, and HR strategy -- including internal investigations, hires, furloughs, and return to work procedures. The combination of a real HR manager coupled with an intelligent software platform gets Bambee customers to HR compliance and helps keep them compliant. In October 2021, Goldman Sachs celebrated Jones as one of the 100 most intriguing entrepreneurs, at their Builders + Innovators Summit. For three years running, Forbes has named Bambee a top startup employer in the U.S., and in 2022 listed Bambee as top 5 in Los Angeles.
About Inc. Business Media
The world’s most trusted business-media brand, Inc. offers entrepreneurs the knowledge, tools, connections, and community they need to build great companies. Its award-winning multiplatform content reaches more than 50 million people each month across a variety of channels including websites, newsletters, social media, podcasts, and print. Its prestigious Inc. 5000 list, produced every year since 1982, analyzes company data to recognize the fastest-growing privately held businesses in the United States. The global recognition that comes with inclusion in the 5000 gives the founders of the best businesses an opportunity to engage with an exclusive community of their peers, and the credibility that helps them drive sales and recruit talent. The associated Inc. 5000 Conference is part of a highly acclaimed portfolio of bespoke events produced by Inc.
HR PRACTICE,HR STRATEGY
OneSource Virtual and Cognizant | November 03, 2022
Cognizant (NASDAQ: CTSH) has entered into an agreement to acquire the professional services and application management practices of OneSource Virtual, a Workday partner based in Dallas, Texas. Acquiring these practices will complement Cognizant's existing finance and HR advisory implementation services with Workday, expanding capabilities in consulting, deployment, and post-deployment support across North America and the United Kingdom.
"Adoption and migration to the cloud to manage workflows is only accelerating, and the Workday platform ecosystem continues to be embraced as a critical tool to provide finance, HR, and other functions greater resiliency and agility. Acquiring the professional services and application management practices from OneSource Virtual enables Cognizant to expand our client offerings and provide end-to-end support in the business transformation journey, We are pleased to be welcoming the talented professionals from OneSource Virtual who will join Cognizant in growing and expanding our Workday capabilities globally."
-Rob Vatter, Executive Vice President of Cognizant's Enterprise Platform Services
Cognizant will gain nearly 400 new employees upon closing of the acquisition, enhancing its expertise and number of professionals holding certifications in Workday implementation and support. Located throughout the United States, Canada, and the United Kingdom, these individuals will join Cognizant as part of its Collaborative Solutions team, the hub of Cognizant's Workday practice. Acquired by Cognizant in 2020, Collaborative Solutions is one of the longest-tenured Workday Services Partners.
We believe that our shared value of customer centricity makes Cognizant the ideal home for our professional services and application management services businesses while we concentrate on the Business Process as a Service (BPaaS) division going forward, We also believe customers will appreciate the way this sharpens the focus of the professional services, application management, and BPaaS teams and enables them to operate independently to speed up investment in new products and geographical expansion. In the end, what we are all about is providing growth and innovation for our customers, and we are confident that this will enhance our ability to do that more effectively,said Trey Campbell, Chief Executive Officer, OneSource Virtual.
We are excited about Cognizant's acquisition of OneSource Virtual's professional services and application management practices, We look forward to continue partnering to help our customers embark on their digital transformation journeys and equip leaders with the finance and people insights they need to respond to shifting business needs,said Sam Alkharrat, Chief Partner Officer, Workday.
The acquisition is anticipated to close by year-end 2022, subject to satisfaction of closing conditions. Financial details were not disclosed.
About OneSource Virtual
OneSource Virtual is a leading provider of Workday Services, Solutions, and Products. Founded in 2008 in Dallas, Texas, OSV operates in North America and Europe to deliver outcomes that boost productivity, improve compliance, and increase internal capacity for over 1,300 customers around the world. Since its founding, OSV has been awarded numerous accolades and has a 98% retention rate. OSV's leadership teams are composed of highly experienced professionals in their respective fields. Together they offer the expertise and deep knowledge of the global marketplace to deliver comprehensive solutions and services for HR and Finance and Accounting.
Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life.
HR ANALYTICS, PAYROLL
isolved | September 16, 2022
HR Tech Conference - isolved, a Leader in the NelsonHall Vendor Evaluation & Assessment Tool (NEAT) for Payroll Services and a recent Brandon Hall Group Excellence in HCM Award Winner for the Future of Work, has announced substantial new investments in its Preferred partner program following impressive growth through the channel. Brokers, human resource (HR) consultants, financial advisors, accounting professionals and other consultants who make up the isolved Preferred channel – are benefiting from highly competitive terms, strong conversion rates, local support, and industry-leading customer satisfaction when offering isolved People Cloud™ to their customers.
isolved has experienced double-digit growth in partner-led referrals and sales after growing its partner channel by nearly 40 percent over the last 18 months – hand selecting and enabling each relationship – and investing in channel partner success.
"isolved is a fantastic partner for us, We are not only confident in the technology they offer, but also the support they provide us and our clients. isolved gives us peace of mind that our clients will succeed from this partnership and so will we."
-Garry Johnson, Owner and Founder of GLJ Benefits, a recent addition to isolved Preferred
As isolved Preferred grows through focused strategic partnerships, the company is increasing investment in joint marketing and local channel resources to enable partners to win more and service better. Partners experience peace of mind when offering isolved People Cloud through continuous investment in the modern, futureproof platform, analyst advisory and recognition, over 100 top-rated badges for software and service through customer reviews, and a unique People Heroes model that encourages peer-to-peer engagement, customer education and empowerment.
isolved embodies what Acrisure looks for in a relationship, isolved has innovative, forward-thinking people combined with state-of-the-art technology. We strive to bring best-in-class solutions to our clients that can solve problems using technology to bring efficiency, predictability and simplicity around key aspects that drive business. isolved's single sign-on, compliance-driven solution for managing Human Capital is an important element to helping our customers thrive,said Daniel Mannes, AcriSource Practice Lead.
isolved is laser-focused on enabling and empowering partners and joint customers to grow and succeed. Continuous and new investments in isolved Preferred include:
Dedicated Territory Channel Managers: To support partners with customer acquisition.
Dedicated Field Marketing: To provide co-marketing opportunities for mutual brand growth, customer acquisition and retention.
Extensive Event Footprint: To support partners' customers and to grow referral business, such as 15 national workshops recently announced alongside Pearl-level Preferred partner, Acrisure.
Preferred Partner Portal: For real-time access to enablement materials and co-branded collateral.
Personalized Learning Path: Available certification and career paths within People Heroes University to maximize customer investment and to help train partners.
Awards and Accolades: To validate customers' investment in isolved People Cloud.
Customer Community Experience: To onboard Partner customers onto isolved People Cloud with community-based resources within People Heroes Community and local roadshows to ensure a connected customer experience.
isolved continues to invest in every area of our business, which has an immediate impact on our partners and the customers they refer, We are big enough to deliver industry-leading software and services our partners can rely on yet small enough to care, so that we're always there when they need us. There's no better time to become an isolved Preferred partner,said Lina Tonk, SVP of Marketing.
isolved just wrapped up its most well-attended and most successful customer and partner conference, isolved Connect, to date and announced the 2023 location.
isolved is an employee experience leader, providing intuitive, people-first HCM technology. Our solutions are delivered directly or through our HRO partner network to more than five million employees and 145,000 employers across all 50 States who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, intelligently connects and manages the employee journey across talent acquisition, HR, payroll & benefits, workforce management and talent management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow.