The majority of HR leaders (and workers) would trust orders from a bot
The vast majority (93%) of respondents in a new Oracle and Future Workplace study said they would trust orders from a robot. But while the 1,320 HR leaders and employees in the study understand technology's advantages, organizations have been slow to prepare employees for using AI in the workplace. The result is decreased productivity, obsolete skills and job loss, according to the study. Employees in the study expect that in the next three years, AI will improve operational efficiencies (59%), speed up decision making (50%), greatly reduce cost (45%), improve customer experiences (40%) and improve the employee experience (37%). HR leaders expect AI to positively affect: learning and development (27%), performance management (26%), compensation/payroll (18%), and recruiting and employee benefits (13%). Study respondents also identified barriers to organizations' adopting AI. HR leaders said they're concerned that they won't be able to adjust to the rapid adoption of AI as part of their responsibilities (90%), and they don't feel empowered to address the AI skills gap, for which their organizations have no training (72%). Employees are concerned that they won't be able to adjust to the rapid adoption of AI (51%), although 71% believe AI skills and knowledge will be important in the next three years.