Recruitment & Retention

To Focus On Customer Service and Integration of Clients, HR Service Partners Appoints New Executive Roles

acquisition news
HR Service Partners (HRSP) announces the appointments of Trishia Masias and Mary Carter, CMA, to their new roles. Masias, who serves as the Director of Client Services at HRSP, will now operate as its Chief Operational Officer. Carter, who serves as the Controller at HRSP, will now operate as its Chief Financial Officer.

"CEO Matt Lowman and I are happy to announce the addition of two new roles, These roles are integral to continuing to provide the level of service that we're committed to delivering to our clients."

- HRSP President Jason Halsey

Focusing on Customer Service
HRSP operates with the notion that genuine customer service comes through technology and integration by improving methods of communication between its organization and clients. Masias will oversee the expansion of client relationships through focused and targeted customer service.

"I'm excited to get back to the core fundamentals of who we are as a company, which involves us shifting focus to optimizing communications and service processes with our clients, In 2022, we will focus on customer service and integration to identify each area where we can serve our clients more efficiently. We will use all of our resources, technology, and pieces of training that we have cultivated to accelerate growth for our clients and our organization."

- Trishia Masias

Integrating Clients Through Technology
As HRSP continues to ease the process of client communication, it will also employ new and innovative technologies to enhance operational efficiencies. Carter will oversee the execution and integration of software for employee training, engagement, and process development.

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HR Practice

Pipefy Launches AI-Powered HR Automation Solution to Improve the Employee Experience

Pipefy | January 15, 2024

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Workforce Management

Auto Group Creates Culture of Trust and Belonging with UKG

UKG | January 04, 2024

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Recruitment & Retention

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Principal Financial Group® | January 16, 2024

The picture of retirement is evolving with more Americans turning 65 in 2024 than any year1 before. According to new research from Principal Financial Group®, expectations around how and when to retire by generation vary greatly – placing increased focus on employee engagement and personalized investment strategies to help improve financial security and retirement readiness. Phased retirement appeals to younger workers who want to retire earlier According to the Principal Financial Well-Being IndexSM, among Americans in the workforce, gradually decreasing hours is the most desired way to retire (52%) and is most preferred by Generation X (67%) and millennials (56%). Baby boomers and Generation Z report similarities in how they want to retire, with nearly half preferring to move immediately from working full-time to not working at all. 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In the first pulse of the Well-Being Index in 2022, the employee audience was added to the survey to compare and contrast key sentiment from employers. The survey was commissioned by Principal® and conducted online by Dynata from November 6-13, 2023, with a total of 500 business owners, decision makers and business leader participants and a total of 200 employee participants. This wave included a survey of 127 individuals who consider themselves retired or have previously fully retired and gone back to work. The research report focuses on providing a holistic perspective on key trends and timely issues in the small and medium business market. About Principal Financial Group® Principal Financial Group® is a global financial company with 19,500 employees1 passionate about improving the wealth and well-being of people and businesses. 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HR Analytics

Paycom Releases DDX Update Based on Latest EY Findings

Paycom | December 13, 2023

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