HR ANALYTICS,HR STRATEGY
LumApps | December 15, 2022
LumApps, a leading employee experience platform, announced today it has acquired Vizir, an innovative no-code digital assistant technology ("predictive chatbots") that human resources, and information technology, communications departments can use to automate mundane tasks and improve employee access to knowledge, resources, and third-party applications at lower costs.
Vizir's no-code technology will integrate significant new capabilities into the LumApps platform. Powered by Natural Language Understanding (NLU), the advanced digital assistant simulates human dialog to make employee experiences more humanlike and personal. Vizir also brings micro-apps enabling the digital assistant to be used across various channels, such as Microsoft Teams, Slack, or Google Chat. Furthermore, Vizir's no-code tools and embedded libraries enable IT, HR, and other departments to intuitively set up their chatbot.
"This acquisition is indicative of our investment in the growth of conversational AI and our response to the increased demand for digital assistants. Vizir's next-generation technology will enhance our platform with effortless self-service across channels, strengthening our ability to reach employees where they are at, in a personalized, contextual way. We're thrilled to have Vizir join the LumApps family,"
- Sebastien Ricard, CEO at LumApps
Digital assistants are valuable technology that can be used to provide seamless access to key knowledge and other resources. The technology automates redundant activities, such as managing requests for IT support or answering common HR questions. For example, if we want an employee to complete benefits enrollment, a digital assistant can prompt the individual to select a health plan, provide immediate access to documents and information about the various plan options, and then can help employees to complete enrollment without leaving the digital assistant bot.
Intuitive digital assistants, also known as predictive chatbots, are quickly transforming the way HR, IT, and Communications teams work and have the potential to provide considerable value for organizations that implement them. This acquisition will give every LumApps customer a chance to integrate intelligent bot software into their employee experience platform to meet the needs of today's workforce. We're excited about the possibilities of bringing these two companies together, said Thomas Maitre, CEO and co-founder of Vizir.
The demand for digital assistants continues to grow as organizations look to streamline operations and free up time for their support teams to focus on more critical activities that help engage and retain employees. According to Forrester's Future of Work survey, 60% of employees prefer to use self-service for resetting passwords and for app provisioning. And analysts at Gartner predict that by 2023, 75 percent of HR inquiries will be initiated through conversational AI platforms.
This is the second acquisition LumApps made in 2022. Last February, the company bought HeyAxel and launched LumApps Journeys, which automates common moments in the employee lifecycle such as onboarding and career development. The Vizir acquisition will also combine the digital assistant with LumApps Journeys' omnichannel content delivery to help customers deliver the best employee experience possible.
Initially using Vizir's technology as an internal messaging system to absorb IT requests, we extended our use of the digital assistant to human resources. The on-demand IT support helps our employees solve software and hardware issues automatically, whereas HR bots accompany our employees along personalized learning paths. The chatbot has helped us avoid hundreds of additional support tickets and wasted resources. The combination of Vizir's digital assistant and our existing LumApps platform is a great way to get the best out of our internal tools and build a comprehensive employee experience at Imerys, Sébastien Levrot, IT Director Enabling Functions & Digital innovation at Imerys.
LumApps is a global employee experience platform, transforming how companies engage, enable, and empower their workforces. The cloud-native solution is architected to tailor each experience to the individual needs of every employee, wherever and whenever they connect. With the industry's first unified employee data layer to drive hyper-personalization, LumApps is the only solution to deliver truly customized interactions for a game-changing employee experience. Since 2015, LumApps has been helping some of the world's largest and most innovative companies, such as Palo Alto, Publicis Sapient, Electronic Arts, Airbus, and Just Eat, revolutionize how they communicate internally, engage every employee, and retain great talent.
HR STRATEGY,EMPLOYEE EXPERIENCE
Triton Benefits & HR Solutions | November 09, 2022
Triton Benefits & HR Solutions, a national employee benefits broker and HR consulting firm, is helping small businesses achieve their employee retention goals. An employer-sponsored group medical plan is the most sought-after employee benefit. Unfortunately, due to high participation requirements, many organizations are not able to provide a bona fide, major medical plan to their most valuable asset, their employees.
As the end of the year draws near, Employee Health Benefits are at the forefront of HR departments. With the 2023 enrollment season on the horizon, many small businesses face complex challenges.
A recent study by the Kaiser Family Foundation found that businesses with fewer than 50 employees are less likely to offer an employer-sponsored group medical plan to their employees. As a result of unrealistic participation requirements, many small businesses struggle to find affordable, quality healthcare coverage for their workers.
Triton Benefits & HR Solutions deliver affordable group health plans that have traditionally been nearly impossible to underwrite when low employee participation is a challenge
"If you're looking for a group medical plan, and only 5 out of 50 employees want to participate, typically no insurance carrier wants to write your policy. However, Triton offers businesses in these situations a 'Golden Ticket' with an insurance solution when only a small portion of the employees are looking to opt into the company's benefits plan,"
- Triton's CEO, Steve Rosenthal
Triton manages over $500 Million in group health insurance premiums and works with all major carriers nationwide. Their ability to leverage long-standing relationships with major health insurance carriers and their in-depth industry knowledge to create unique and customized healthcare options sets them apart from other employee benefits brokers. In addition, they offer a concierge-style service which means they are extremely hands-on with every client relationship and provide a personalized touch that is hard to find anywhere else.
If you're a business facing a low participation issue among your workforce and need quality and affordable Group Health Benefits, don't hesitate to contact Triton Benefits & HR Solutions by visiting their website or calling them at 1-800-OK-TRITON.
About Triton Benefits & HR Solutions
Triton Benefits & HR Solutions is a national group health benefits brokerage and human resource consulting firm. Triton is committed to helping organizations navigate the complexities of employee benefits and human resources. The company has offices in New York, Texas, and Philadelphia, headquartered in Woodbridge, NJ.
HR PRACTICE,EMPLOYEE BENEFITS
Majesco | December 09, 2022
Majesco, a global leader of cloud insurance software solutions for insurance business transformation, today announced its first global learning day focused solely on the personal growth and development of its employees. This announcement comes shortly after Majesco released its annual employee opinion survey results which highlighted the ambition of the Majesco team to have more dedicated time for training.
“We all know the feeling of not having enough hours in a day. Between email, meetings, and deadlines, our personal goals sometimes take a back seat, As a leadership team we understand the importance of providing employees the time to learn, push boundaries, explore new opportunities, and take advantage of the training and resources that are available to them. We are excited to remove some of the pressure of the daily grind so our employees can focus on their own growth and have time to prioritize their personal goals.”
-Adam Elster, CEO at Majesco
Majesco will pause business operations on Friday, December 9th and provide employees dedicated time to embark on their own unique learning path. Earlier this year Majesco implemented two new initiatives focused on the growth and development of its employees including iLearn, Majesco’s training portal and one-stop shop offering a wide selection of product training and skill-based courses that employees can benefit from. Majesco’s development framework, CLIMB, provides a structured approach for career growth and provides the necessary tools and resources to help employees navigate their professional journey. In addition to these programs and collection of courses, Majesco employees will have access to specialized learning plans that include live instructor-led courses and recorded self-paced learning tools including videos, podcasts, and informative reads.
The purpose of the employee opinion survey is to not only better understand what we’re doing right as an organization, but uncover any pain points, We want our employees voice to be heard and used to better understand areas for improvement so we can add benefits that are not only important to our employees but set them up for success at Majesco and beyond,says Melissa Blankenbaker, Chief Human Resources Officer at Majesco.
If you’re interested in joining a company that prioritizes employee diversity, personal growth, and employee success, Majesco encourages you to learn more about the team and apply for an open position.
Majesco is the partner P&C and L&AH insurers choose to create and deliver outstanding experiences for customers. We combine our technology and insurance experience to anticipate what is next, without losing sight of what is important now. Over 350 insurers, from greenfields and startups to some of the world’s largest insurers, rely on Majesco’s SaaS platforms solutions of core, data, analytics, digital, and rich ecosystem of partners to create their next now.
As an industry leader, we do not believe in managing risk by avoiding change. We embrace change, even cause it, to get and stay ahead of risk. With 900+ successful implementations we are uniquely qualified to bridge the gap between a traditional insurance industry approach and a pure digital mindset. We give customers the confidence to decide, the products to perform, and the follow-through to execute.
HR STRATEGY,EMPLOYEE BENEFITS
UKG | November 25, 2022
UKG, a leading provider of HR, payroll, and workforce management solutions for all people, today announced winners of the UKG Aspire 2022 Innovation Awards, which celebrate customers using UKG people technology in innovative ways to solve complex problems, create empowering workplaces, and drive exceptional business outcomes.
The Innovation Awards are a longstanding UKG tradition that recognizes the achievements of customers going above and beyond to create meaningful and connected experiences for their people, including past winners BJ’s Wholesale Club, Clif Bar and Company, City of Oklahoma City, FIRST Premier Bank and Premier Bankcard, and Trexon.
“Customers are at the heart of everything we do. They are the driving force behind our ‘Partner for Life’ promise, as well as our commitment to constant innovation, This year’s award winners represent the incredible successes of our customers worldwide, across our solutions. We celebrate their accomplishments and applaud their innovative spirit.”
-Bob Hughes, chief customer and strategy officer at UKG
This year’s UKG Aspire Innovation Awards winners include:
TravelBrands and Coast Mental Health in the Product Suite category, for their innovative use of the UKG suite of human capital management and workforce management solutions. One of the largest travel companies in Canada, TravelBrands is leveraging UKG to scale its continued growth. Since rolling out its full-suite solution, the company has experienced a 10% decrease in employee turnover, a 50% decrease in time spent creating financial reports, and a total first-year savings of $150,000. Meanwhile, Coast Mental Health, a provider of housing, support, and services to people in Canada with mental health challenges, is using UKG to manage its complex union workforce. Managers no longer have to spend hours calculating premiums related to collective agreements, and its finance center doesn’t have to allocate cost centers and percentages.
Bethpage Federal Credit Union and Hamadeh Educational Services, for their successes in HR Transformation. With UKG Pro, managers at Bethpage have a more active role in the recruitment process. The company has automated offer letters and transfer forms, and eliminated spreadsheets previously used for compensation planning. With UKG Ready, Hamadeh has moved from paper to a fully electronic system, dramatically cutting its carbon footprint and saving several hours each week that had been spent on filing, scanning, copying, and shredding.
Co-Operators, for ROI achieved through its use of Pro. The Canadian-owned insurance co-operative is leveraging data and insights from its UKG solution to create dozens of easily accessible dashboards and reports, saving more than $300,000 in productivity improvements and system savings.
Greenville County Schools, TTCU Federal Credit Union, and Community Healthcare System, for their innovative use of UKG Life-work Technology, in the Innovation Evangelist category. With UKG Wallet, all 11,000 employees at Greenville County Schools have early access to their earned wages as well as payroll cards, discounts, and financial wellness tools, providing an additional measure of financial stability. Community Healthcare System is using UKG Dimensions employee self-scheduling, which allows workers to select their preferred shifts — leading to greater autonomy, satisfaction, and overall engagement. And with UKG HR Service Delivery, authorized employees of TTCU Federal Credit Union can access documents from anywhere, dozens of manual tasks have been moved to a digital workflow, and the organization’s service desk is administering more than a dozen types of actions and requests.
The results we’ve experienced with our full-suite UKG solution, in just one year, are simply remarkable, Not only have we gained significant efficiencies, but we’re also providing a more empowering and engaging experience for our employees in support of the important, people-centric mission we share with UKG,said Diana Valler, chief human resources officer at TravelBrands.
Championing great workplaces and helping to create purposeful work through the use of innovative technology are central to who we are, Our purpose is to create meaningful experiences for organizations and their people, and we are proud of, and humbled by, the outstanding results UKG technology delivers every day to our award winners and all our customers across the globe,said Chris Todd, CEO at UKG.
At UKG, our purpose is people. As strong believers in the power of culture and belonging as the secret to success, we champion great workplaces and build lifelong partnerships with our customers to show what’s possible when businesses invest in their people. Born from a historic merger that created one of the world’s leading HCM cloud companies, our Life-work Technology approach to HR, payroll, and workforce management solutions for all people helps more than 70,000 organizations around the globe and across every industry anticipate and adapt to their employees’ needs beyond just work.