The Science of Fairness: Using Pre-Hire Assessments to Reduce Bias and Build a More Diverse Workplace

whitePaper | February 27, 2023

For the past few years, HR leaders have been tested in unprecedented ways. We’ve had to focus on resolving numerous challenges ranging from the abrupt shift to remote work to an onslaught of mass resignations. We’ve struggled. We’ve adapted. As Reward Gateway has aptly said, 2022 was the year of ‘The Great Adjustment,’ and as we head into yet another year of unknowns, we’re faced with a set of new challenges, such as quiet quitting. But what does that really mean, and how do employers face this amidst a wave of other challenges?

whitePaper | July 9, 2022

For organizations with flexible work models from the hybrid to the fully distributed the head of remote role is growing in popularity. The people in this role are responsible for managing the virtual employee experience and implementing best practices for remote work throughout their organizations. Not all companies need a head of remote, but all companies do need someone to advocate for the wellbeing of their remote workforces.

whitePaper | June 28, 2023

It’s been three years since the pandemic emerged and upended business plans and priorities for organizations around the world. Work looks very different than it did back then: people are more distributed than ever and the frontline workforce has become an essential part of business strategies and success.

whitePaper | January 10, 2020

Technology is becoming more cognitive, more reactive and most importantly, more human. As tech evolves to meet our every need, we need it to learn and grow on its own; to work with us to create a more effective outcome. So, how exactly is technology changing? And how is it helping us in the workplace? Some specific types of technology have come to help, or even replace, traditional human roles. Virtual or AI assistants (Artificial Intelligence Assistants), for example, can aid us in our everyday working lives, and are often taking on a more human presence by cracking jokes or reacting in a more colloquial way.

whitePaper | September 5, 2022

The pandemic is far from over as we brace ourselves for unprecedented waves that delay the return to any semblance of normality. Enterprises, SMBs and entrepreneurs across the world have accelerated their digital transformation journey with the onset of COVID-19 and will keep having to pivot, from optimizing internal processes to scaling businesses. Employee well-being will take precedence, unlike last year when sustenance came at the cost of well-being, while we adapt to the hybrid working environment.

whitePaper | May 10, 2022

Much of business today revolves around the customer experience — improving it, optimizing it, personalizing it. This is understandable in a fast-paced, ever-changing environment where meeting and exceeding the expectations of customers can be a major competitive differentiator. In fact, at least two-thirds of companies now compete predominantly on customer experience.1 But what’s less understood is just how connected the customer experience is to the efficiency — or lack thereof — of employees.