Next Generation Performance Management

whitePaper | September 5, 2022

The pandemic is far from over as we brace ourselves for unprecedented waves that delay the return to any semblance of normality. Enterprises, SMBs and entrepreneurs across the world have accelerated their digital transformation journey with the onset of COVID-19 and will keep having to pivot, from optimizing internal processes to scaling businesses. Employee well-being will take precedence, unlike last year when sustenance came at the cost of well-being, while we adapt to the hybrid working environment.

whitePaper | December 5, 2019

Achieving these goals have wide-ranging, positive implications for human resources and the business. The proof is in the statistics. Research has shown HR data leaders are 8x more likely to be confident in generating meaningful insights from their data than those professionals who do not currently possess data analysis skills. When it comes to human capital, it’s all about turning analysis into predictive insight. More than 73% of HR decision makers say talent agility, for instance, is a priority for their organizations, but only 30% have actually made progress in this area.

whitePaper | May 10, 2022

Much of business today revolves around the customer experience — improving it, optimizing it, personalizing it. This is understandable in a fast-paced, ever-changing environment where meeting and exceeding the expectations of customers can be a major competitive differentiator. In fact, at least two-thirds of companies now compete predominantly on customer experience.1 But what’s less understood is just how connected the customer experience is to the efficiency — or lack thereof — of employees.

whitePaper | December 14, 2021

Deloitte's 2021 Global Human Capital Trends report, "The social enterprise in a world disrupted," examines how organizations and leaders can leverage the lessons of this pandemic to fundamentally reimagine work, shifting from a focus on surviving to the pursuit of thriving.

whitePaper | November 4, 2022

It’s never been tougher to find and recruit good talent. That’s the recurring message from employers across most industries globally.

whitePaper | March 6, 2023

A few years ago, workforce management and employee experience initiatives used to be nice-to-haves, but now they are at the forefront of people planning and management. To remain competitive and attract top talent in today’s business climate, companies cannot ignore the added value that digital transformation brings, nor ignore the constantly changing needs of employees. Workforce management solutions (WFM) align business processes and procedures for human capital management.