WHY EMPLOYEE ENGAGEMENT IS KEY TO CONTACT CENTER IN 2017

Engaged Employees build stronger relationships with customers, helping their company increase sales and profitability.

Spotlight

Investigo

With a team of over 150 experienced consultants and offices in London, Guildford, Milton Keynes, Oxford, St Albans and New York, Investigo offer interim and permanent recruitment solutions to a diverse range of blue chip companies and SMEs. Our mission is to create a brand synonymous with the sourcing of both interim and permanent talent in the professional services arena and to become a market leader in each of our specialisms.

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9 Common Mistakes to Avoid When Migrating off a PEO

Infographic | March 16, 2023

Migrating off a professional employer organization (PEO) can be complex, with multiple moving parts, and an abrupt end to all services and technology. To ensure a smooth transition and minimize risks, it is essential to plan carefully and avoid these common mistakes.

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5 FORMS OF BIAS IN THE WORKPLACE YOU MIGHT NOT BE AWARE OF

Infographic | February 26, 2020

Discrimination may not be immediately obvious. Here are five lesser-known forms of bias in the workplace unconscious or not and what HR and People teams can do to tackle them. 60% of US employees over 45 reported being victims of age discrimination at work in 2018. 90% of US employees over 45 said age discrimination was 'commonplace' at their work.

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10 Ways to Increase Empathy in the Workplace

Infographic | January 28, 2020

Empathy is the ability to understand the feelings and vulnerabilities of those around you. Having team members help and build each other up is a key attribute to building a strong and supportive team. As your business starts to expand and more team members onboard, exercising empathy is crucial. Whether you are focusing your efforts on building a better work environment this 2020, or you want to grow your client list, empathy is a great way to show your support for your team day-to-day.

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Recruitment Tech Stack: Solving the Hiring Puzzle

Infographic | May 11, 2022

Sourcing and finding people is the most important. You can’t recruit, message, or network with someone you haven’t found.

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UNLOCK HR BUSINESS PARTNER PERFORMANCE

Infographic | January 20, 2020

To improve HR Business Partner (HRBP) strategic effectiveness, organizations must evolve HRBP competencies and remove organizational barriers. Despite increased investments in HRBPs, THERE has been little progress. Application barrier partnership barrier most teens don't know how to apply only 22% of line leaders actually competencies in their day-to-day role ask HRBPs for strategic insights.

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Excel for HR Professionals

Infographic | August 11, 2021

Susan Strayer describes HR as “the glue that holds people and an organization together”. It is so common to be overwhelmed by the number of Excel related tasks you need to do on a daily basis e.g. employee attendance tracking, data analysis, and key performance indicator. So to help you in your work, I've put together a bunch of useful Excel functions, HR use cases, and a downloadable Excel spreadsheet of the examples mentioned.

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Spotlight

Investigo

With a team of over 150 experienced consultants and offices in London, Guildford, Milton Keynes, Oxford, St Albans and New York, Investigo offer interim and permanent recruitment solutions to a diverse range of blue chip companies and SMEs. Our mission is to create a brand synonymous with the sourcing of both interim and permanent talent in the professional services arena and to become a market leader in each of our specialisms.

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