The true cost of losing talent

whitePaper | May 10, 2022

Much of business today revolves around the customer experience — improving it, optimizing it, personalizing it. This is understandable in a fast-paced, ever-changing environment where meeting and exceeding the expectations of customers can be a major competitive differentiator. In fact, at least two-thirds of companies now compete predominantly on customer experience.1 But what’s less understood is just how connected the customer experience is to the efficiency — or lack thereof — of employees.

whitePaper | December 31, 2019

An organization’s human layer is its people. However, ­people are unpredictable and often cause data breaches — either accidentally or maliciously — as they create, store, and share increasing volumes of unstructured data. And this risk that people pose to sensitive information is only growing. The traditional security perimeter has disappeared with the adoption of cloud technology and flexible working practices that see staff, partners, and clients accessing data and applications via a range of devices and from multiple locations (potentially even from across the globe). This has led to an increased need for human layer security — technology such as contextual machine learning and artificial intelligence (AI), which can detect abnormal behavior to prevent breaches before they happen.

whitePaper | October 5, 2022

Technology investments, such as SuccessFactors (SF), should deliver value beyond the operational efficiencies of having a single system for HR transactions. These systems generate a vast amount of data which has great potential for decision-making value across an organization.

whitePaper | November 10, 2022

Being able to listen to, recognize, and value employees can be a challenge, but it's one that effective organizations need to be able to manage. Leaders who heed feedback build trust and create opportunities for achievements to be celebrated daily.

whitePaper | September 28, 2022

Imagine a full suite of automated, scalable tools that integrates HR, time and attendance, payroll, and more so you can manage and nurture all of your people in ways that inspire them to succeed — from pre-hire to retire.

whitePaper | August 25, 2021

Over the past three years, we’ve proposed dozens of jobs that will emerge in the next decade, in response to the era of AI, algorithms and automation. Now, we present 21 HR jobs of the future that will meet the needs of the new workforce shaped by advanced technology and the COVID-19 pandemic.