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Superhuman Resources

December 27, 2017

Since the turn of the century, there has been an exponential increase in the creation and management of data. Technologies that can sift, analyse and deploy this growing wealth of digital information are being rapidly adopted across government and business, as well as by consumers themselves. Artificial intelligence now promises to transform the application of these resources. The effect will be highly disruptive to existing ways of doing things, but promises huge opportunities for consumers and for the entrepreneurs that realise their dreams. The argument that artificial intelligence will cause mass unemployment is as unpersuasive as the argument that threshing machines, machine tools, dishwashers or computers would cause mass unemployment. “The bogeyman of automation consumes worrying capacity that should be saved for real problems,” said the economist Herbert Simon in the 1960s. None the less, genuine concerns about the misuse of artificial intelligence, and the unintended consequences, need to be taken very seriously. I am therefore delighted to see this white paper published because it is critical that the risks and liabilities associated with AI adoption are equally well recognised as businesses increasingly expose machine learning applications to their clients and customers, and the public at large.

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